EBITUNDU BYAFFE BY’OKUKEZA (EBIKOLWA EBIKWATA KU MPEEREZA EZ’ENJAWULO)
Yasembyeyo okutereezebwa: 14 Omwezi gwokusatu 2026
Enkyusa ezaaliwo emabega: August 2011, Omwezi ogw’okubiri 2013, June 2015, February 2016
Ebiragiro bino ebikwata ku mpeereza ebikwata ku mpeereza eziweebwa... Sive Setfu Ekitongole kya ICT Solutions (Pty) Ltd, okusuubula nga Sive.Host (“Sive.Host”, “ffe”, “ffe”, “ffe”). Ebiragiro bino ebikwata ku nsonga eno byongera era bikola ekitundu ku... Ebiragiro by’Empeereza, era nayo erina okusomebwa wamu n’eyaffe Enkola y’Okukozesa Ekkirizibwa ne Enkola y’Ebyama.
Singa wabaawo okukontana kwonna wakati w’Ebiragiro bino Ebikwata ku Bulijjo n’ebigambo ebifunze/eby’awamu mu Mateeka gaffe ag’Empeereza, Ebiragiro bino Ebikwata ku Mpeereza bijja kukola ku mpeereza oba ensonga ekoseddwa.
1. Okuvvuunula n’okunnyonnyola
Okuggyako ng’embeera eraga bulala, ekigambo kyonna ekikozesebwa mu Mateeka gaffe ag’Empeereza kirina amakulu ge gamu mu Mateeka gano Amalungi.
| Ekigambo | Okutegeeza |
|---|---|
| Ekitundu kya Bakasitoma | Omukutu gwaffe ogwa bakasitoma ku yintaneeti mw’oyinza okuyita okuddukanya empeereza, okusasula ssente, obuyambi, ensengeka, n’emirimu gya akawunti egyekuusa ku nsonga eno. |
| Erinnya lya Domain | Endagiriro ya yintaneeti esomebwa abantu ekwatagana n’omukutu gwa yintaneeti, empeereza ya email, oba empeereza endala ku yintaneeti. |
| Empeereza ya Domain | Okuwandiisa domain, okuzza obuggya, okukyusa, okulongoosa, okusazaamu, okuddukanya, n’empeereza ezikwatagana nazo ze tuwa oba ze tukwasaganya. |
| Empeereza ya Email | Empeereza ezikwata ku email eziyinza okuli mailboxes, aliases, SMTP, POP3, IMAP, okuweereza, okusengejja spam, okusengejja akawuka, n’emirimu egyekuusa ku nsonga eno. |
| Enkola ey’obulabe | Code yonna, script, executable, routine, oba enkola ekoleddwa okutaataaganya, okwonoona, okukosa, okufuna olukusa olutakkirizibwa ku, oba mu ngeri endala okutaataaganya software, hardware, systems, services, networks, oba data. |
| Ebirimu Ebimenya amateeka | Ebirimu byonna, data, empuliziganya, ebintu, oba omulimu ogumenya amateeka agakola. |
| Ekifo | Ekifo kyonna eky’okutereka amawulire, ekisenge kya seeva, ekifo kya rack, ekifo omukutu, ekitundu ky’ekire, oba ekifo ky’ebikozesebwa kye tukozesa okuwa obuweereza, ka kibeere mu South Africa, Rwanda, Eswatini, Amerika, oba ekifo ekirala kyonna kye tulagira oluusi n’oluusi. |
| Server | Seva yonna ey’omubiri, seva ey’omubiri, VPS, ekifaananyi ky’ekire, omukutu gw’okukyaza ogugabibwa, seva eyetongodde, oba ebikozesebwa ebikwatagana nabyo ebikozesebwa mu kukwatagana n’empeereza. |
| Okukozesa Obubi Enkola | Omulimu gwonna ogwonoona, ogwonoona, oguzitoowerera, ogutaataaganya, ogutaataaganya, oba ogugezaako okukosa ebikozesebwa byaffe, empeereza, obukuumi, enkola, emikutu, oba enkozesa y’empeereza z’abalala. |
| Empeereza y'okukyaza abantu aba White Label | Okukyaza n’empeereza ezikwatagana eziweebwa okuddamu okutunda, okuddamu okussaako akabonero, okuddukanya okugaba, okutuukiriza omukwanaganya, okusobozesa mu sitoowa, oba okusaasaanya okukulemberwa omukwanaganya, omuli empeereza nga PartnersHub, CloudPort, Domain Partner Network, n’empeereza ezifaanagana ezisobozesa omukwanaganya oba omutunzi. |
2. Omusingi gw’Empeereza eya bulijjo
2.1. Tuwa empeereza z’okukyaza, VPS, ekire, seva eyetongodde, omutunzi, white label, domain, email, colocation, n’empeereza za yintaneeti ezikwatagana nga tugoberera Ebiragiro bino Ebikwata ku Bulijjo.
2.2.2.2. Okuggyako nga kirambikiddwa bulala, empeereza ziweebwa ku... “nga bwe kiri” ne “nga bwe kiriwo” omusingi.
2.3. Empeereza zino ozikozesa ku bulabe bwo.
3. Obuvunaanyizibwa bwa bakasitoma
3.1.1. Ovunaanyizibwa ku byonna ebirimu, emikutu gy’empuliziganya, enkola, scripts, databases, empuliziganya, software, ebiwandiiko ebikakasa, n’emirimu egyekuusa ku mpeereza zo.
3.2. Ovunaanyizibwa ku layisinsi yo eya pulogulaamu okuggyako nga tuwadde layisinsi eyo mu bulambulukufu.
3.3. Ovunaanyizibwa ku kukuuma amannya go ag'abakozesa, ebigambo by'okuyingira, ebisumuluzo bya API, n'ebiwandiiko ebirala byonna eby'okuyingira.
3.4. Ovunaanyizibwa okukuuma backups zo okuggyako nga express managed backup service eyingiziddwa mu buwandiike.
4. Okukyaza Omukutu & Email
4.1.1. Tuyinza okuwa Website & Email Hosting ku bikozesebwa ebigabanyizibwa oba ebiddukanyizibwa eby’obwannannyini, ebipangisiddwa, ebirina layisinsi, oba ebifugibwa ffe.
4.2.2. Tuyinza okutegeka, okulongoosa, okulabirira, okuteeka omutindo, okulongoosa, okukyusa, oba okukugira ebitundu by’embeera y’okukyaza nga bwe twagala okusobola okukuuma obulungi bw’empeereza, okukwatagana, obukuumi, n’okugenda mu maaso kw’emirimu.
4.3. Osigala ovunaanyizibwa ku mikutu gyo, enkozesa ya email, ebirimu, scripts, applications, databases, software ez’abantu ab’okusatu, n’entambula yonna, okukozesa obubi, oba obuzibu bwonna obuleeteddwa olw’okukozesa empeereza eyo.
5. Okukyaza okwetongodde okuddukanyizibwa
5.1.1. We tuwa managed dedicated hosting, server oba underlying infrastructure esigala nga yaffe okuggyako nga bakkiriziganyizza mu buwandiike bulala.
5.2.2. Tuyinza okuddukanya embeera ya hardware, base software, okulongoosa, patches, n’okusalawo ku infrastructure nga bwe twagala, okusinziira ku bunene bw’ebintu obukola.
5.3. Osigala ovunaanyizibwa ku nkola zo, data, ebirimu, layisinsi ezitaweebwa mu bulambulukufu, obukuumi waggulu wa layeri eddukanyizibwa, n’emirimu gyonna egikolebwa okuyita mu mpeereza.
6. Bare Metal Servers ezikola ku byuma
6.1.1. Bare Metal Servers zikuwa enkozesa ey’enjawulo eya physical server ewereddwa oba ekintu ekikwatagana n’ebintu ebikozesebwa, naye obwannannyini ku hardware eziri wansi busigala nga bwaffe okuggyako nga bakkiriziganyizza mu buwandiike bulala.
6.2.2. Okuggyako nga empeereza eyogerwako mu bulambulukufu nga eddukanyizibwa, ggwe wekka ovunaanyizibwa ku nkola y’emirimu, omutambi gwa pulogulaamu, okulongoosa, okusengeka obukuumi, okulondoola, okutereka, okuzzaawo, n’enkola y’empeereza waggulu wa layeri ya hardware.
6.3. Tetuvunaanyizibwa ku pulogulaamu, scripts, packages, plugins, emiramwa, containers, ebifaananyi, oba ebitundu ebirala by’oteeka, by’oteeka, by’okola, oba by’oleetera okutambula.
7. Empeereza y’okukyaza abantu aba White Label
7.1.1. White Label Hosting Services mulimu empeereza eziweebwa okuddamu okutunda, okuddukanya okuweebwa abantu, okuddamu okussaako akabonero, okusobozesa mu maaso g’amaduuka, okutuukiriza okukulemberwa omukwanaganya, oba enteekateeka ezifaananako bwe zityo eziddukanyizibwa omukwanaganya.
7.2. White Label Hosting Services mulimu ebiweebwayo nga PartnersHub, CloudPort, n'Omukutu gw'Omukwano gwa Domain.
7.3. Okuggyako nga kirambikiddwa bulala mu buwandiike, bakasitoma ba white label oba abatunzi basigala nga bavunaanyizibwa ku nkolagana yaabwe ne bakasitoma aba wansi, obuvunaanyizibwa bw’okuwagira, okukiikirira okutunda, n’obuvunaanyizibwa bw’okusasula ssente.
8. Okukyaza ebifo (Colocation Hosting).
8.1. Empeereza za colocation ziwa ekifo kya rack, amaanyi, n’okuyungibwa ku byuma bya bakasitoma okuggyako nga kirambikiddwa bulala.
8.2.2. Osigala ng’ovunaanyizibwa bwokka ku byuma byo, ebikozesebwa eby’okumpi, pulogulaamu, layisinsi, data, okuyingira okuva ewala, n’akabi akakwatagana nabyo.
9. Sofutiweya, Obuzibu, ne Koodi ez’obulabe
9.1. Tetuvunaanyizibwa ku pulogulaamu, plugins, emiramwa, packages, scripts, containers, ebifaananyi, oba ebitundu ebirala by’oteeka, by’oteeka, by’okola, oba by’oleetera okutambula.
9.2.2. Obuzibu bwonna, okukozesa obubi, okukkaanya, ensonga z’omutindo, okulinnya kw’ebidduka, ebibaddewo mu spam, ebibaddewo mu malware, oba okuvunda kw’empeereza okuva mu software yo, ensengeka, oba ebirimu bisigala nga buvunaanyizibwa bwo.
9.3. Tolina kukozesa mpeereza kusaasaanya, kukyaza, kutambuza, oba kwanguyiza Harmful Code, emirimu egitali mu mateeka, oba Okukozesa Obubi Enkola.
10. Entambula, Bandwidth, n’Okukozesa Okusukkiridde
10.1. Ggwe wekka ovunaanyizibwa ku ntambula yonna, bandwidth, egress, okukozesa ennyo, okukozesa eby’obugagga ebisukkiridde, n’enkozesa endala ezikwatagana n’empeereza yo.
10.2. Ebikozesebwa byonna eby’okukozesa oba lipoota z’ebidduka bye tuwa bya kwanguyira kwokka, biyinza obutaba bya kiseera kya ddala, era biyinza okulwawo, obutatuukiridde, oba nga bibalirirwa.
10.3. Osigala ovunaanyizibwa ku ssente zonna ezisasulwa ku nkozesa, omuli entambula ekolebwa obulumbaganyi, bots, crawlers, exploits, spam events, obuzibu bwa software, okusaba okubi, oba okutegeka obubi okukosa empeereza yo.
11. Ebikolwa eby’okukozesa obubi, DDoS, n’ebyokwerinda
11.1.1. Singa empeereza yo efuuka ensibuko oba ekigendererwa ky’obulumbaganyi obw’okugaana empeereza, ekintu ekitali kya mazima, ekintu ekibaddewo mu pulogulaamu embi, ekintu eky’okukozesa obubi, oba okutiisatiisa okufaananako bwe kutyo, tuyinza okuyimiriza, okusengejja, okuggya ekkubo ery’obutaliimu, okwawula, okuziyiza, okukugira, oba okuggyako empeereza amangu ddala singa tukkiriza mu ngeri entuufu nti kyetaagisa okukola ekyo.
11.2. Tetuvunaanyizibwa ku kufiirwa okuva mu bikolwa eby’obukuumi ebikoleddwa wansi w’akawaayiro kano.
12. Empeereza ya Email
12.1.1. Awali empeereza y’okukyaza, Empeereza za Email ziyinza okubeeramu mailbox, amannya, SMTP, POP3, IMAP, okuweereza, okusengejja spam, okusengejja akawuka, n’emirimu egyekuusa ku nsonga eno.
12.2.2. Okusengejja spam n’okusengejja akawuka biweebwa ku musingi gw’okufuba okulungi okuggyako nga kirambikiddwa bulala.
12.3. Osigala ovunaanyizibwa ku bukuumi bwa mailbox, obukuumi bw’ebigambo by’okuyingira, enkola y’okusindika, enkalala z’abaweebwa, n’okugoberera amateeka g’empuliziganya agakola.
13. Empeereza y’amannya ga Domain
13.1.1. Okuwandiisa domain, okuzza obuggya, okukyusa, okulongoosa, okuyimiriza, okusazaamu, n’okusazaamu bigoberera amateeka, enkola, ebiseera, enkola ez’ekikugu, n’okusalawo kw’omuwandiisi, omuwandiisi, omuddukanya, oba ekitongole ekivunaanyizibwa ku domain.
13.2. Tetusobola kukakasa nti Erinnya lya Domain lyonna liriwo, okuwandiisa okutuuka ku buwanguzi, okugenda mu maaso n’okuzza obuggya, okukyusibwa, oba okusigala.
13.3. Ovunaanyizibwa okulaba nti Domain Name esabiddwa tetyoboola ddembe lya muntu wa kusatu, nti amawulire agakwata ku muntu eyeewandiisa matuufu, era nti ebiragiro by’okuzza obuggya n’okusasula biweebwayo mu budde.
14. Okubeerawo kw’Empeereza, Okukakasa Ebiseera by’Okukola, n’Ebbanja ly’Empeereza
14.1.1. Awali omusingo ogw’enjawulo ogw’ekiseera ky’okukola, okweyama kw’okuddamu, oba omutendera gw’empeereza, gukola ku kigero kyokka ekiragiddwa mu bulambulukufu ku mpeereza oba ekintu ekyo.
14.2. Okuggyako nga kiragiddwa bulala, omusingo gwaffe ogw’obudde bw’omukutu gw’okukola ku mpeereza z’okukyaza ezikozesebwa bwe buno 99.9% mu mwezi gwonna ogwa kalenda, nga tobaliddeemu ndabirira etegekeddwa n’okuggyako ebiragiddwa mu Mateeka gano agakwata ku nsonga eno.
14.3. Ekiruubirirwa ky’obudde bw’okukola buli mwezi ebitundu 99.9% kitegeeza nti obudde bw’okukola omukutu tebulina kusukka Eddakiika 43 mu mwezi gwa kalenda, epimiddwa okuva ku lunaku olusooka okutuuka ku lunaku olusembayo mu mwezi ogwo.
14.4. Ku lw’ebigendererwa by’akawaayiro kano, obudde bw’okukola omukutu buzingiramu enkola y’ebintu ebikulu eby’omukutu wansi w’obuyinza bwaffe, omuli routers, switches, firewall infrastructure, ne cableling, nga bwe kikwata ku mpeereza ekwatagana.
14.5. Obudde bw’okuyimirira ku mutimbagano bubaawo nga kasitoma tasobola kutambuza na kufuna data okuva n’okudda ku mpeereza ekoseddwa, era obudde bw’okuyimirira bukakasibwa okusinziira ku nkola zaffe ez’okulondoola n’ebiwandiiko.
14.6. Okuggyako nga kiragiddwa bulambulukufu ku mpeereza eyeetongodde, okukakasa obudde bw’okukola kukwata ku kubeerawo kw’omukutu era tekukakasa nkola ya koodi yo ey’omukutu, enzikiriziganya y’enkola, scripts, plugins, emiramwa, databases, software ey’abantu ab’okusatu, okusaasaanya DNS, okutereka browser, oba okutuusa email ku mikutu gy’abantu ab’okusatu.
14.7. Singa obudde bw’okukola omukutu ku mpeereza ekoseddwa buba wansi wa 99.9% mu mwezi oguweereddwa, tuyinza okukuwola 5% ku ssente za base buli mwezi ku buli ddakiika 30 nga zikakasiddwa nga ziyimiridde, okutuuka ku kigero ekisingako 100% ku ssente za base buli mwezi ku mpeereza ekoseddwa.
14.8. Ebbanja ly’obuweereza lye ddagala lyo lyokka era ery’enjawulo eriwonya okuvaako oba obutabaawo ku mutimbagano ogukwatagana.
14.9. Tewali bbanja lya mpeereza likola nga obudde bw’okuyimirira, okukendeera, oba okutaataaganyizibwa buva ku:
- okuddaabiriza okutegekeddwa oba okuddaabiriza mu bwangu;
- amaanyi amangi;
- okulemererwa kw’abagaba obuyambi ab’okungulu;
- omuwandiisi, registry, DNS, oba ensonga z'okusaasaanya;
- Obulumbaganyi bwa DDoS oba ebintu ebirala ebibi ebibaawo mu ntambula;
- software yo, data, ebirimu, ensengeka, oba obukuumi okulemererwa;
- ensonga z’okuyisa amakubo mu yintaneeti yonna oba okulemererwa okutali mu buyinza bwaffe;
- ebikolwa byo eby’obulagajjavu, ebimenya amateeka, oba ebitakkirizibwa oba okulekayo;
- browser oba DNS caching efuula omukutu okulabika nga tegutuukirirwa nga gutuukirirwa mu ngeri endala;
- enkola z’abantu ab’okusatu, ebipande ebifuga, plugins, oba empeereza ezitali wansi w’obuyinza bwaffe obutereevu.
14.10. Okusaba ebbanja ly’obuweereza, olina okuleeta okusaba kwo ng’oyita mu Kitundu kya Kasitoma oba ku bikwata ku bikwata ku byaffe ebitongole eby’okusasula ssente munda essaawa 48 wa budde bw’okuyimirira oba ekintu ekibaddewo.
14.11. Okwewozaako kwo kulina okubeeramu ebikwata ku nsonga ezimala ffe okunoonyereza, omuli empeereza ekoseddwa, erinnya ly’ekifo ekikwatagana, erinnya lya seva, olunaku n’essaawa ezibalirirwamu ekintu ekyabaddewo, n’amawulire amalala gonna agasabiddwa mu ngeri entuufu.
14.12. Ebbanja ly’obuweereza lijja kukozesebwa nga tumaze okukakasa ekibaddewo okusinziira ku nkola zaffe ez’okulondoola n’ebiwandiiko eby’omunda.
14.13. Ebbanja lyonna erikkiriziddwa lijja kukozesebwa ku akawunti yo mu kiseera ekituufu eky’okusasula oba mu mutendera gw’okusasula, era mu mbeera yonna ebbanja lyonna ery’empeereza ekoseddwa mu mwezi oguweereddwa terijja kusukka ssente za buli mwezi ezisookerwako ez’empeereza eyo.
15. Ebisale n’okusasula ssente
15.1.1. Olina okusasula invoice zonna, ebisale, emisolo, emisolo, ssente z’okukozesa, ssente z’okuteekawo, ssente z’okukozesa ennyo, ssente ez’okwongerako, ssente z’obuyambi, n’ensimbi endala zonna ezirina okusasulwa ku mpeereza zo okutuuka ku lunaku lw’okusasula olulagiddwa ku invoice.
15.2. Ebisale byonna bisasulwa nga bukyali okuggyako nga tukkirizza bulala mu buwandiike.
15.3. Tuyinza okukyusa mu miwendo gy’empeereza, ebisale ebiddirira, emiwendo gy’ebintu, oba ebisale ebikwatagana nabyo nga tutegeeza nga tuyita ku mukutu gwaffe ogwa yintaneeti, Ekitundu kya Kasitoma, quotation, invoice, oba empuliziganya ya email.
15.4. Olina okusasula ssente zonna ez’obuweereza amangu ddala nga zituuse okusasulwa era nga zisasulwa. Okuggyako nga tulaze bulala mu buwandiike, nga okusasula kukoleddwa mu Doola za Amerika (USD) ku invoice ya South African Rand (ZAR), tujja kukozesa omuwendo gw’ensimbi ogwa... $1 USD okutuuka ku R10 ZAR olw’ebigendererwa by’okugereka emiwendo n’okusasula ssente.
15.5. Ebisale by’empeereza bisasulwa okusinziira ku mirundi gy’osasula gy’olonze era nga byeyolekera ku mukutu gwa yintaneeti, quotation, order form, oba invoice ekwata ku Mpeereza.
15.6. We kiba kituufu, tujja kuwa invoice za VAT mu nkola ya kompyuta. Bw’osaba oba okulagira Empeereza, okkirizza okufulumya n’okutuusa invoice ez’ebyuma bikalimagezi, omuli n’ebigendererwa by’okusaba omusolo ku bintu ebikozesebwa we kiba kituufu.
16. Okulwawo Okusasula, Emisolo gy’Okulemererwa, n’Okuyimiriza
16.1. Singa invoice yonna tesasulwa lunaku lwe yalina okusasulwa, eggwaako amangu ddala.
16.2. Singa invoice yonna esigala nga tesasulwa oluvannyuma lw’olunaku lwe yalina okusasulwa, tuyinza okusaba ssente z’okulwawo okusasula, ssente z’okuddukanya emirimu, ssente z’akabi, ssente z’okuzzaawo, ssente z’okuzzaawo empeereza, ssente ezikwata ku kulemererwa, oba ssente ezifaananako bwe zityo.
16.3. Ebisale ng’ebyo eby’okulwawo okusasula oba ebikwata ku kulemererwa okusasula biyinza okuba ebinene era nga bwe twagala, biyinza okwenkana oba okusukka Ebitundu 100% ku ssente za invoice ezisusse.
16.4. Tuyinza okuyimiriza, okukugira, okuziyiza, okulemesa, okugaana okuzza obuggya, okugaana okukyusa, oba okukomya empeereza yonna amangu ddala singa ssente zonna zisusse oba singa tukkiriza mu ngeri entuufu nti okugenda mu maaso n’okugaba empeereza kituteeka mu bulabe.
16.5. Okuyimiriza oba okukomya tekisazaamu buvunaanyizibwa bwo okusasula ssente ezisasulwa edda oba ezaakuŋŋaanyizibwa.
17. Okuddiza ssente n’okusazaamu ssente
17.1.1. Okuggyako nga tulaze bulala mu buwandiike, ssente zonna ezitusasulwa teziddizibwa.
17.2. Awatali kukoma ku kawaayiro 17.1, bino wammanga okutwalira awamu tebiddizibwa:
- ssente z’okuwandiisa domain;
- ssente z’okuzza obuggya domain;
- ssente z’okukyusa domain;
- ssente z’okuteekawo;
- ssente z’okusenguka;
- emisolo egyesigama ku nkozesa;
- ebisale by’okukozesa ebisukkiridde;
- okuwagira oba omulimu ogw’ennono ogwakolebwa edda;
- ssente z’abantu ab’okusatu ezisaasaanyizibwa ku lulwo;
- ebisale ebikwata ku mpeereza eziyimiriziddwa, ezikozesebwa obubi, oba ezikomezeddwawo;
- Ebisale by’okulwawo okusasula, ssente z’okuzzaawo, oba ebisale ebikwata ku kulemererwa.
17.3. Singa tukkiriza okuddizibwa ssente, ebbanja ly’obuweereza, oba ebbanja ly’okusazaamu, tuyinza okuggyako ssente zonna ez’omuntu ow’okusatu, ssente z’okuteekawo, ssente z’okuddukanya, ssente z’okukozesa, oba ssente endala ezaakolebwa edda oba ezisasulwa ku bikwatagana n’empeereza.
17.4. Tewali kuddizibwa ssente kusasulwa olw’okuba nti tokyetaaga mpeereza, walemererwa okukozesa mpeereza, wayimirizibwa olw’okumenya, oba okukkiriza empeereza okuggwaako.
17.5. Empeereza bw’eba erimu ekiseera ekirangiriddwa mu ngeri ey’enjawulo eky’okuddizibwa ssente oba ekiseera eky’okusazaamu, eddembe eryo likola ku kigero kyokka ekiragiddwa mu bulambulukufu ku mpeereza eyo era terikola ku nsaasaanya etaliimu oba ssente z’abantu ab’okusatu.
18. Ebisale by’okusolooza n’okuzzaawo amabanja
18.1. Osigala ovunaanyizibwa ku ssente zonna ezisaanidde ez’amateeka, ssente z’okulondoola, ssente z’okuddukanya emirimu, ssente z’okusolooza amabanja, akakiiko k’okuzzaawo ssente, ssente za munnamateeka, n’ensaasaanya ekwatagana nayo gye twakola mu kusolooza ssente ezisukkiridde, okutuuka ku kigero ekijjuvu ekikkirizibwa mu mateeka.
19. Obuvunaanyizibwa bw’abatunzi
19.1. Abatunzi bavunaanyizibwa okuwagira bakasitoma baabwe okuggyako nga White Label Hosting Service oba enteekateeka endala eddukanyizibwa mu bulambulukufu eraga ekirala mu buwandiike.
19.2. Tuyinza okuwuliziganya butereevu ne kasitoma w’omutunzi we kyetaagisa okukuuma okugenda mu maaso kw’empeereza, okwanukula okutulugunyizibwa, okukola ku kugoberera amateeka, okuzzaawo ssente z’empeereza ezitasasuddwa, oba okukuuma obulungi bw’ebikozesebwa.
20. Empeereza z’abantu ab’okusatu
20.1. Empeereza ezimu zeesigamye ku bagaba eby’okusatu, omuli abawandiisi, abawandiisa, abatunzi b’ebire, ebifo eby’amawulire, abatunzi ba pulogulaamu, emiryango gy’okusasula, abagaba okusengejja, abaddukanya emikutu, n’abagaba ebikozesebwa eby’okungulu.
20.2. Tetufuga mpeereza ezo ez’abantu ab’okusatu era tetuvunaanyizibwa ku bikolwa byabwe, okulekayo, okulemererwa, okulwawo, okutaataaganyizibwa, enkyukakyuka mu miwendo, enkyukakyuka mu nkola, okuyimiriza, oba okukomya.
21. Okuyimiriza n’okukomya
21.1.1. Tuyinza okuyimiriza oba okukomya empeereza yonna amangu ddala singa olemererwa okusasula ssente zonna ezirina okusasulwa, n’omenya Ebiragiro bino Ebikwata ku Bulijjo, n’omenya Enkola yaffe ey’Okukozesa Ekkirizibwa, okuleeta akabi mu mateeka oba mu nkola, oba okukozesa empeereza eno olw’ebigendererwa ebimenya amateeka oba eby’okukozesa obubi.
21.2. Embeera bw’eba ekkiriza, tuyinza okuwa okutegeeza nga tetunnayimiriza oba kusazibwamu, naye tetulina kukikola nga kyetaagisa okukola mu bwangu.
22. Okukoma ku buvunaanyizibwa
22.1. Ku kigero ekisinga okukkirizibwa mu mateeka, tetuvunaanyizibwa ku kufiirwa okutali kwa butereevu, okw’akabenje, okuddirira, okw’enjawulo, okubonereza, oba okw’ebyenfuna, omuli okufiirwa enyingiza, okufiirwa amagoba, okufiirwa ekirungi, okufiirwa omukisa, oba okufiirwa data.
22.2.2. Awali obuvunaanyizibwa obutasobola kuggyibwako mu mateeka, obuvunaanyizibwa bwaffe bwonna obuva mu mpeereza oba obukwatagana n’empeereza tebujja kusukka ssente zonna ez’omusingi z’osasudde ku mpeereza ekoseddwa mu myezi esatu egyakulembera amangu ddala ekintu ekivaamu okusaba, okuggyako ng’ekkomo ery’enjawulo liragiddwa awalala mu mateeka g’empeereza agakola.
23. Okuliyirira
23.1. Otuliyirira era n’otukuuma nga tetulina bulabe ku kwewozaako kwonna, okufiirwa, okwonooneka, obuvunaanyizibwa, ekibonerezo, ensaasaanya, oba omuwendo oguva mu kukozesa kwo empeereza, ebirimu byo, pulogulaamu zo, email zo, Amannya go ag’Ebbaafu, okumenya kwo Etteeka lino Enzijuvu, oba okumenya amateeka oba eddembe ly’abantu ab’okusatu.
24. Ebirango n’Okusaba
24.1. Ebibuuzo ebikwata ku kusasula ssente, ebirango, okusaba ebbanja ly’obuweereza, n’empuliziganya entongole birina okuweebwayo okuyita mu Kitundu kya Kasitoma oba mu bikwata ku kusasula oba obuyambi ebitongole bye tufulumya oluusi n’oluusi.
24.2.2. Tuyinza okuweereza ebirango ku ndagiriro ya email ekwatagana ne akawunti yo, nga tuyita mu Kitundu kya Kasitoma, oba nga tufulumya ebipya ku mukutu gwaffe.
