WI HOSTING TƐM DƐN (DITAIL TƐM DƐN FƆ SAVIS)

Las tɛm we dɛn ɔpdet: Fɛbwari 2016
Di vɛshɔn dɛn we bin dɔn de bifo: Ɔgɔst 2011, Fɛbwari 2013, Jun 2015

The Links Host na wɛb hostin ɛn klawd kɔmpiutin savis provayda we de gi bɔku ɔstɔ, sava, imel, domɛyn, risala, kɔlokeshɔn, ɛn ɔda tin dɛn we gɛt fɔ du wit am to in kɔstɔma dɛn. Wi de gi dɛn savis ya akɔdin to Wi Hosting Tɛm dɛn.

1. Intapriteshɔn ɛn Difinishɔn dɛn

1.1.1. If di kɔntɛks sho klia wan se nɔto so, ɛni wɔd we dɛn dɔn difayn insay di Jɛnɛral Tɛm dɛn, we dɛn yuz am na dɛn Ditayl Tɛm dɛn ya, go gɛt di minin we dɛn gi am na di Jɛnɛral Tɛm dɛn.

1.2.2.2. If di kɔntɛks sho klia wan se nɔto so, dɛn wɔd ya gɛt di minin dɛn we de dɔŋ ya:

Wɔd Minin
Administreta ɛn Rɛjista UniForum SA, bi di administreta fɔ di .co.za domɛyn nem spɛs.
Administreta Polisi dɛn Di polisi dɛn we di Administreta de pablish wan wan tɛm, inklud di wan dɛn we dɛn de pablish na registry.net.za ɔ ɛni say we tek in ples.
Domɛyn Nem Intanɛt adrɛs we mɔtalman kin rid we gɛt fɔ du wit wɛbsayt ɔ ɔnlayn savis. The Links Host de gi savis dɛn we gɛt fɔ du wit domɛyn as pat pan in Domɛyn Savis dɛn.
Domɛyn Savis dɛn Di savis dɛn we wi de gi yu we gɛt fɔ du wit Domɛyn Nem dɛn, lɛk aw dɛn rayt am na dɛn Ditayl Tɛm dɛn ya.
Imel Savis dɛn Di savis dɛn we wi de gi yu we na:
  • wan imel mɛyl bɔks na wi sistɛm dɛn, we kin gɛt imel adrɛs ɛn ɔda nem dɛn; ɛn
  • bɛst-ɛfɔt vayrɔs protɛkshɔn ɛn filta fɔ kɔmɛshɔnal imel we dɛn nɔ aks fɔ (spam).
Kɔd we de ambɔg pɔsin Ɛni kɔmpyuta kɔd we:
  • dɛn mek am fɔ ambɔg, disable, harm, ɔ ɔda we fɔ mek ɛni softwe, hadwae, ɔ nɛtwɔk nɔ wok, lɛk vayrɔs, trojan ɔs, ɛn wom;
  • disable ɔ pwɛl softwe, hadwae, ɔ nɛtwɔk bay we i de tɔk bɔt di pas we tɛm de pas, wan laysens kɔndishɔn, wan de, ɔ ɔda trig, inklud tɛm bɔm, tɛm lɔk, ɔ drɔp-dɛd kɔd;
  • alaw ɛnibɔdi fɔ akses sɔftwɛl, hadwɔd, ɔ nɛtwɔk we i nɔ gri fɔ yuz am, ivin akses kɔd, bak domɔt, ɔ trap domɔt; ɔ
  • gɛt ɛni ɔda kayn bad bad, ayd, ɔ bad we fɔ du tin, rutin, ɔ we go pwɛl data, stɔrɔj ​​midia, program, kɔmyunikeshɔn, hadwae, softwe, ɔ nɛtwɔk ɔpreshɔn.
Di Tin dɛn we De Insay Ilɛgal Kɔntinɛnt we nɔ gri wit ɛni lɔ we de.
Ples Di The Links Host data sɛnta ɛn infrastukchɔ ples dɛn we de na Sawt Afrika, ɔda kɔntri dɛn na Afrika, ɔ ɛni ɔda adrɛs ɔ ples we wi kin sho wan wan tɛm.
Fɔ tɔk di rɔŋ we Insay rilayshɔn to wan Kastamɔ, inklud:
  • ɛni akt we dɛn mek fɔ ful, ful, ful, ɔ mek lay lay tin bɔt ɛnitin ɔ ɛnitin we apin;
  • fɔ mek lɛk se yu na pɔsin, tray fɔ mek lɛk se yu na pɔsin, ɔ ɔda we fɔ mek yu nɔ no udat yu bi;
  • chenj di kɔmyunikeshɔn dɛn we yu gɛt ɛn fɔwad dɛn we yu nɔ sho klia wan di kayn we aw dɛn chenj; ɔ
  • fɔj ɔ manipul ɔrijin ditil ɔ data na ilɛktronik kɔmyunikeshɔn we wan Sava dɔn mek, inklud fɔ yuz prɔksi, baunsin savis, vayrɔyal ɔs, BNC, ɔ ɛni ɔda we we dɛn yuz fɔ disgyuz ɔ misrɛpreshɔn di tru sɔs ɔ IP adrɛs.
Rɛjistra Wan ɛntiti lɛk The Links Host akredit bay di Administreta fɔ du domɛyn nem rilayt transakshɔn dɛn na di .co.za domɛyn nem spɛs.
Di pɔsin we de rɛjista Di pɔsin ɔ di ɔganayzeshɔn we de aplay fɔ rɛjista Domɛyn Nem.
Sava Di kɔmpyuta hadwae, mashin, ikwipmɛnt, ɔ vayrɔyal infrastukchɔ we di softwe de wok pan.
Server Hosting fɔ di wan dɛn we de wok Di hosting savis dɛn we wi de gi yu.
Kɔmpyuta program Di ɔpreshɔn sistem ɛn aplikeshɔn dɛn we wi de gi yu.
Sistem Abiuz Ɛni kɔndɔkt we de du ɔ we go du:
  • damej, pwɛl, ɔvabɔd, ɔ disable sɔftwɛl, hadwae, sistem, nɛtwɔk, ɔ Sava dɛn;
  • intafya wit ɛni ɔda pɔsin in yus fɔ di savis ɔ infrastukchɔ we gɛt fɔ du wit am;
  • kɔmprɔmis ɔ tamper wit sikyɔriti, inklud spam, mas mɛsej, flɔd atak, klonbɔt, ɔtomatik klaynt, bot, skript, fserv tul, nyuking, ɔ ɔda kayn abiuz tɛknɔlɔji dɛn; ɔ
  • ɔda we fɔ ambɔg wi ɔ ɛni ɔda pɔsin in sistɛm, softwe, hadwae, nɛtwɔk, ɔ Sava.

2. Di tin dɛn we yu fɔ du ɛn di tin dɛn we yu fɔ tɛl tɛnki

2.1.2.1. Pan ɔl we wi de tek di rayt ɛn rizinɔs tin dɛn fɔ mek shɔ se di Savis dɛn de, dɛn nɔ gɛt mistek, dɛn de ɔp to di tɛm, ɛn dɛn kin abop pan dɛn, dɛn de gi di Savis dɛn pan wan “as i de” ɛn “as i de” besis ɛn dɛn kin yuz dɛn bay yu yon sɛns ɛn risk.

2.2.2.2. Wi go mek ɛn kip rizin fɔ mek shɔ se ɛni pɔsin in infɔmeshɔn we wi de ɔs ɔ kip fɔ yu, nɔ gɛt wanwɔd ɛn kɔnfidɛns, jɔs lɛk aw dɛn dɔn tɔk bɔt am na di lɔ we de fɔ protɛkt di data.

3. Di Tɛm dɛn fɔ Ɔspitul

Kɔmɔn

3.1.1. Wi de gi Sava dɛn, ples na di Sava dɛn we dɛn sheb, fɔ ɔs di Sava dɛn we di kɔstɔma dɛn gɛt, togɛda wit wɛbsayt ɛn imel fasiliti fɔ wɛbsayt dɛn we pipul dɛn ɔ ɔganayzeshɔn dɛn we nɔ de mentɛn dɛn yon wɛb sava dɛn de kɔntrol.

3.2.2. Wi jɔs nid fɔ gi di kayn Sava ɛn di kɔnfigyushɔn we dɛn advatayz di tɛm we yu ɔda di Savis. If yu na kɔstɔma we dɔn de ɛn yu want fɔ ɔpgrɛd to difrɛn Sava, wi kin chaj ɔda sɛtup fi.

3.3. Wi go tek rizin step fɔ chɛk di aydentiti fɔ ɛni ripɔt we de luk fɔ fizik akses to yu Sava na di Lɔkeshɔn. Bɔt wi nɔ gɛt ɛni blem fɔ ɛnitin we pɔsin lɔs ɔ damej we pɔsin we nɔ gɛt rayt fɔ yuz am gɛt di akses. Yu fɔ rayt fɔ tɛl wi bɔt di pipul dɛn we gɛt rayt fɔ akses yu Sava.

3.4. If wi si se yu nɔ fala dɛn Ditayl Tɛm dɛn ya, wi kin yuz ɛni rayt we wi gɛt we di lɔ se, ivin fɔ stɔp ɔ stɔp fɔ yuz ɛni savis, wit ɔ atɔl notis usay dɛn alaw am.

Satisfay

3.5. Wi nɔ gɛt ɛni no bɔt, ɔ intres pan, kɔstɔma kɔntinyu we ɔ tru The Links Host na wan Sava ɔ shered hosting pakej, ɛn wi nɔ de kɔntribyut ɔ apruv dɛn kayn tin dɛn de jɔs bay we wi de ɔs am.

3.6. Nɔtin we wi du fɔ du wi wok dɛn ɔnda di Savis nɔ go tek am as asumshɔn fɔ rispɔnsibiliti ɔ layabiliti fɔ di tin dɛn we di kɔstɔma gɛt. Na mɔtalman, di limiteshɔn fɔ layabiliti insay di Jɛnɛral Tɛm dɛn de fɔ ɛnitin we yu lɔs, pwɛl, ɔ kɔrɔpshɔn pan yu data, ilɛk wetin mek, ivin if yu nɔ tek tɛm, yu mek mistek na di sistɛm, ɔ yu nɔ wok, ilɛksɛf yu bin dɔn tink ɔ we yu nɔ bin dɔn tink bɔt.

Managed Shared Hosting we dɛn de du

3.7. Wi kin mek wan paket de na wan Sava we dɛn sheb wit ɔda kɔstɔma dɛn. Di Sava de kɔntinyu fɔ bi wi prɔpati ɔltɛm. Wi go kɔnfigyut di Sava akɔdin to wi standad managed hosting kɔnfigyushɔn na di Lɔkeshɔn pan yu bihaf.

3.8. Wi nɔ gɛt ɛni responsibiliti fɔ di softwe we yu instɔl ɔ yuz, ivin di prɔblɛm dɛn we yu gɛt, di bad we aw yu de yuz am, ɔ di trafik we da softwe de mek. Yu de yuz dɛn kayn softwe dɛn de pan yu yon risk.

3.9. We i fayn, wi kin kip di softwe na wi Sava dɛn we wi de manej.

3.10. Na yu nɔmɔ gɛt fɔ pe fɔ ɔl di bandwid ɛn trafik we gɛt fɔ du wit yu hosting pakej. Dis inklud fɔ wach aw dɛn de yuz am ɔltɛm tru di Klaynt Ɛria. Yu stil gɛt fɔ pe fɔ ɔl di chaj dɛn we yu go pe fɔ yu we yu yuz am pasmak.

3.11. Ɛni trafik monitarin, ripɔt, ɔ manejmɛnt tul we wi gi na fɔ mek i izi fɔ am nɔmɔ. Dɛn nɔ de transfa di wok to wi. Dɛn kayn infɔmeshɔn ya nɔto rial tɛm ɛn dɛn kin delay fɔ wan de. Wi nɔ gɛt ɛni ripɔt fɔ trafik spik, atak, ripɔt delay, ɔ lɔs we pɔsin kin lɔs bikɔs ɔf ripɔt we nɔto rial tɛm. Wi nɔ gɛt fɔ gi trafik infɔmeshɔn pas wetin dɛn ripɔt tru di Klaynt Ɛria.

3.12. Wi nɔ gɛt ɛni responsibiliti fɔ softwe laysens pas wi gi di laysens we gɛt fɔ du wit am.

Managed Dediket Hosting we dɛn de du

3.13. Wi kin mek wan Sava de fɔ yu fɔ yuz nɔmɔ. Di Sava stil bi di prɔpati fɔ The Links Host ɔltɛm. Wi go sɛt ɛn manej di Sava na di Lɔkeshɔn fɔ yu.

3.14. Ɔl di Sava lɔg fayl dɛn stil de bi wi prɔpati. If yu aks fɔ Serva lɔg fayl, wi go gi yu wan kɔpi fɔ di lɔg fayl we gɛt fɔ du wit am.

3.15. Yu nɔ fɔ pul di Sava na wan Ples if wi nɔ rayt fɔ du dat.

3.16. Wi go de manej di Sava, inklud di hadwae, softwe, ɛn ɔpgrɛd dɛn, bay wi yon sɛns, bay di say we di savis de.

3.17. Klɔz 3.10 de aplay bak fɔ dɛn Savis ya.

3.18. If di Sava bi di sɔs ɔ target fɔ dinay ɔf savis atak ɛn wi rili biliv se no ɔda prɛktikal sɔlvishɔn nɔ de da tɛm de, wi kin diskɔnekt di Sava frɔm di nɛtwɔk.

3.19. Wi nɔ gɛt ɛni ripɔt fɔ di softwe we yu instɔl ɔ yuz na di Sava, ivin ɛni prɔblɛm ɔ trafik we dɛn kayn softwe de mek. Yu de yuz dɛn kayn softwe dɛn de pan yu yon risk.

3.20. Wi nɔ gɛt ɛni responsibiliti fɔ ɛni softwe laysens pas wi gi ɔ lis da softwe de klia wan.

Managed Hosting (Shared ɛn Dedicated), Savis Avaylabl, Savis Lɛvɛl Gɛranti, ɛn Nɛtwɔk Uptaym Gɛranti

3.21. Wi de gi garanti se wi nɛtwɔk go de 99.9% pan di tɛm insay ɛni mɔnt, we nɔ gɛt di scheduled mentenɛns. Dis min se di tɛm we di nɛtwɔk nɔ fɔ pas 43 minit insay ɛni mɔnt, we dɛn mɛzhɔ frɔm di fɔs de to di las de insay da mɔnt de.

3.22. Netwok aptaym inklud di wok we netwok infrastrakcha we wi de kɔntrol, inklud routers, switch, fayawɔl infrastrakcha, ɛn kebul.

3.23. Netwok dawt tɛm kin de we kɔstɔma nɔ ebul fɔ transmit ɛn gɛt data to ɛn frɔm di savis we dɛn afɛkt we dɛn de manej, as wi de mɛzhɔ bay wi monitarin sistɛm dɛn.

3.24. If nɛtwɔk aptaym nɔ rich 99.9% insay wan mɔnt, wi go kredit yu 5% pan di bays mɔnt fi fɔ ɛvri 30 minit we dɛn dɔn kɔnfyus dawt tɛm, te to maksimɔm 100% pan di bes mɔnt fi fɔ di ɔstin pakej ɔ Sava we dɛn afɛkt.

3.25. Nɔ kredit nɔ de fɔ pe:

  • usay di Savis de pwɛl we wi nɔ de kɔntrol;
  • di tɛm we dɛn dɔn sɛtul fɔ mek dɛn mek di winda dɛn;
  • di tɛm we wan fɔs majɔ ivin apin;
  • usay wan DDoS atak we dɛn dɔn fɔm fayn fayn wan de tɔch yu Sava ɔ hostin infrastukchɔ;
  • usay dawt tɛm na bikɔs di akses sɛrkyut dɛn we de na wi nɛtwɔk nɔ wok;
  • usay dawt tɛm na bikɔs ɔf DNS prɔblɛm dɛn we de ausayd wi dairekt kɔntrol ɔ DNS prɔpageshɔn;
  • usay di dawt tɛm na bikɔs di kɔstɔma dɛn nɔ tek tɛm du ɔ di tin dɛn we dɛn nɔ du; ɔ
  • usay ɔtjɛj ɔdasay na di Intanɛt de ambɔg akses to yu hosting savis dɛn.

3.26. Wi nɔ gɛt ɛni ripɔt bak fɔ brawza ɔ DNS kesh we de mek i tan lɛk se yu nɔ go ebul fɔ go na yu wɛbsayt we yu go ebul fɔ rich ɔda we. Dɛn tin ya we dɛn nɔ de tɔk bɔt nɔ de apin usay di prɔblɛm kɔmɔt frɔm wi Sava link dɛn to di Intanɛt ɔ wi routers.

3.27. If yu want fɔ aks fɔ savis kredit, yu fɔ sɛn yu rikwest to akɔn dɛn@thelinkshost.com insay 48 awa afta di dawt tɛm. Yu rikwest fɔ gɛt di domɛyn ɔ Sava nem we afɛkt na di sɔbjɛkt layn, yu kɔstɔma nɔmba, ɛn di de ɛn tɛm dɛn we di nɛtwɔk nɔ de. Dɛn go jɔs aplay di kredit wans wi kɔnfɔm di dawt tɛm akɔdin to wi monitarin sistɛm dɛn. Ɛni kredit we dɛn dɔn gri fɔ, dɛn go yuz am insay tu bil saykl. Di totɛl kredit we dɛn gi insay ɛni mɔnt nɔ go pas di mɔnt ɔs fi fɔ di savis we dɛn afɛkt.

Dediket Hosting we dɛn dɔn gi

3.28. Wi kin mek wan Sava de fɔ yu, we dɛn dɔn instɔl wit di laytst vɛshɔn fɔ wan ɔpreshɔn sistem, we dɛn pik frɔm wan list fɔ di ɔpreshɔn sistem dɛn we wi mek. If yu pik fɔ mek dɛn instɔl wan Microsoft ɔpreshɔn sistem we wi de gi, yu go fala di laysens tɛm ɛn kɔndishɔn dɛn fɔ di Microsoft softwe we gɛt fɔ du wit am frɔm di tɛm we dɛn instɔl am.

3.29. Na yu gɛt di wok fɔ manej di ɔpreshɔn sistem ɛn ɔl di softwe we de na di Sava. The Links Host nɔ gɛt ɛni ɔbligayshɔn fɔ manej ɛni ɔda pat pan di Sava pas di hadwae, pas nɔmɔ dɛn gri fɔ du ɔda tin bay we dɛn rayt am.

3.30. Di Sava we dɛn dɔn alɔkat de stil bi di wan ol prɔpati fɔ The Links Host.

3.31. If yu aks fɔ hadwɔd we nɔ gɛt standad, wi kin gi am if i de, bɔt dɛn go chaj di ɔda kɔst dairekt to yu. Di hadwae stil bi wi prɔpati pas nɔmɔ wi gri fɔ du ɔda tin. If yu opt fɔ wan onsayt spay, di spay kɔmpɔnɛnt dɛn go stil bi yu prɔpati.

3.32. If yu Sava bi di sɔs ɔ target fɔ ɛni dinay ɔf savis atak, wi gɛt di rayt fɔ diskonɛkt am frɔm di nɛtwɔk if wi rili disayd se no ɔda prɛktikal sɔlvishɔn nɔ de da stej de.

3.33. Wi nɔ gɛt ɛni ripɔt fɔ di softwe we yu instɔl ɔ yuz na di Sava, ivin ɛni prɔblɛm ɔ trafik we da softwe de mek. Yu de yuz dɛn kayn softwe dɛn de pan yu yon risk.

3.34. Klɔz 3.10 de aplay bak fɔ dɛn Savis ya.

3.35. Wi nɔ gɛt ɛni ripɔt fɔ laysens fɔ softwe pas yu de lis Microsoft softwe tru The Links Host.

Dediket Hosting Hadwɔd Gɛranti

3.36. Wi go gi sɔpɔt fɔ ripɛnt ɔ riples, we yu nɔ go pe fɔ, fɔ dɛn hadwɔd kɔmpɔnɛnt dɛn ya:

  • nɛtwɔk intafɛs kad dɛn;
  • patch kebul dɛn;
  • had drayv dɛn;
  • sɛntral prɔsesin yunit dɛn (CPU dɛn);
  • fan dɛn we de mek wan CPU nɔ wok;
  • mɛmba;
  • mamabɔd dɛn; ɛn
  • pawa saplai dɛn.

If wi nid fɔ instɔl nyu ɔpreshɔn sistem as pat pan di ripɛnt prɔses, wi go du am yuz di laytst vɛshɔn fɔ di ɔpreshɔn sistem pas yu aks fɔ ɔda tin.

Dediket Hosting Sɔpɔt ɛn Savis Lɛvɛl Gɛranti

3.37. Dis garanti de fɔ Dedicated Hosting kɔstɔma dɛn nɔmɔ. Wi go tray fɔ ansa ɛn sɔlv ɔl di prɔblɛm dɛn we de na di Dedicated Hosting we gɛt fɔ du wit di Sava hadwae insay 120 minit afta yu ripɔt di prɔblɛm to wi tru WhatsApp ɔ tru wan tɛknikal sɔpɔt tikɛt na di Klaynt Ɛria.

3.38. If wi nɔ sɔlv di Dedicated Hosting prɔblɛm insay 120 minit, ɔ insay ɛni ɛkstend tɛm we wi advays yu bɔt, wi go kredit yu mɔni we ikwal to wan mɔnt bays hosting fi. Fɔ dis kloz, “Rɛzolv” min se di Rut Sava we dɛn bin gi am fɔs bay The Links Host de ansa to wan ping as wi de mכsu bay wi nεtwכk monitarin sistεm. If yu Dedicated Hosting Server nɔ kɔnfigyut fɔ ansa ping rikwest, yu fɔ gi wi ɔda rizin we fɔ no se di Server de si na di nɛtwɔk. If yu nɔ du dat, wi go fri wi pan di wok dɛn we wi fɔ du ɔnda dis kloz.

3.39. Yu gri se di Sava ristɔreshɔn frɔm bak-ap dipen pan di volyum fɔ di data we dɛn fɔ ristɔr ɛn i kin mek yu nɔ wok fɔ sɔm awa. We dɛn kayn tin ya apin, wi nɔ fɔ gi pɔsin kredit.

Dediket Hosting Netwok Uptaym Garanti

3.40. Wi de gi garanti se wi nɛtwɔk go de 99.9% pan di tɛm insay ɛni mɔnt, we nɔ gɛt di scheduled mentenɛns. Dis min se di tɛm we di nɛtwɔk nɔ fɔ pas 43 minit insay ɛni mɔnt, we dɛn mɛzhɔ frɔm di fɔs de to di las de insay da mɔnt de.

  • Netwok aptaym inklud di wok we netwok infrastrakcha de wok inklud routers, switch, ɛn kebul, bɔt i nɔ de inklud savis ɔ softwe we de rɔn na yu Sava.
  • Netwok dauntaym de we yu nɔ ebul fɔ ping di Sava ɛn dɛn de mɛzhɔ di dawt tɛm akɔdin to wi monitarin sistɛm.

3.41. If di nɛtwɔk aptaym nɔ rich 99.9% insay wan mɔnt, wi go kredit yu 5% pan di bays mɔnt fi fɔ ɛvri 30 minit we yu dɔn dawt, te to maksimɔm 100% pan di mɔnt fi fɔ di ɔstin pakej ɔ Sava we dɛn afɛkt.

3.42. Nɔ kredit nɔ de fɔ pe usay di Dedicated Hosting Server prɔblɛm de bikɔs ɔf:

  • di mentenɛns we dɛn dɔn sɛtul fɔ du;
  • fɔ pwɛl di Savis we wi nɔ de kɔntrol;
  • wan tin we kin apin we dɛn kɔl fɔs majeure;
  • wan DDoS atak we dɛn dɔn fɔm fayn fayn wan agens yu Sava ɔ hostin infrastukchɔ;
  • di tin dɛn we yu nɔ du ɔ di tin dɛn we yu nɔ du we mek di ɔpreshɔn sistɛm nɔ wok;
  • yu aks fɔ mek wi instɔl wan ɔpreshɔn sistɛm vɛshɔn bak we nɔto di laytst vɛshɔn we wi gi;
  • yu nɔ de de we de mek wi nɔ ebul fɔ kɔntakt yu fɔ sɔlv di prɔblɛm; ɔ
  • yu nɔ fala di we aw dɛn fɔ du am we dɛn tɔk bɔt na kloz 3.38.

3.43. If yu want fɔ aks fɔ kredit, yu fɔ sɛn rikwest to akɔn dɛn@thelinkshost.com insay 48 awa afta dɛn ripɔt di tin we apin. Di rikwest fɔ gɛt yu kɔstɔma nɔmba, yu nem as dɛn rayt am na di The Links Host invɔys, di de ɛn di tɛm we di prɔblɛm apin, ɛn di Dedicated Hosting Server aydentifikeshɔn kɔd ɔ di Sava nem. Dɛn go jɔs aplay di kredit dɛn wans wi kɔnfɔm di dawt tɛm akɔdin to wi monitarin sistɛm dɛn, ɛn ɛni kredit we dɛn dɔn gri fɔ, dɛn go aplay insay tu bil saykl dɛn. Di totɛl kredit we dɛn gi insay ɛni mɔnt nɔ go pas di mɔnt ɔs fi fɔ di savis we dɛn afɛkt.

Wait Lebul Hosting Savis (WLHS) .

3.44. Wi de gi White Label Hosting Services akɔdin to di prɔpɔzal we yu dɔn aksept, togɛda wit ɛni rayt spɛsifikɛshɔn we di pati dɛn gri pan, dɛn Ditayl Tɛm dɛn ya, di Jɛnɛral Tɛm dɛn, ɛn di Akseptabl Yuz Polisi.

3.45. Usay wi de mek Sava dɛn de fɔ yu fɔ yuz nɔmɔ, dɛn kayn Sava dɛn de stil bi di prɔpati fɔ The Links Host ɔltɛm. Yu nɔ fɔ pul di Sava na wan Ples. Wi go sɛt ɛn manej di Sava na di Lɔkeshɔn fɔ yu.

3.46. Ɔl di Sava lɔg fayl dɛn stil de bi wi prɔpati. If yu aks fɔ Serva lɔg fayl, wi go gi yu wan kɔpi fɔ di lɔg fayl we gɛt fɔ du wit am.

3.47. Wi go de manej di Sava dɛn, inklud di hadwae, di softwe we dɛn gri fɔ, ɛn di ɔpgrɛd dɛn, we wi want. Dɛn go tɛl di WLHS kɔstɔma dɛn bifo dɛn ajɔst ɔ ɔpgrɛd usay i pɔsibul, ɛn dɛn kin gri fɔ tek di rayt tɛm bitwin di pati dɛn usay i fayn.

3.48. Usay wi de saplae ɛn instɔl sɔftwia, wi go du am akɔdin to di spɛsifikɛshɔn dɛn we dɛn rayt we di pati dɛn gri pan. Yu fɔ gi ɔl di rilevɛns infɔmeshɔn ɛn kɔpɔreshɔn we nid fɔ di instɔleshɔn. If ɛkstra kɔst dɛn kam we gɛt fɔ du wit di softwe we dɛn nɔ bin dɔn tink bɔt we wi bin mek kɔntrakt wit yu, dɛn kɔst dɛn de go bi fɔ yu akɔn. If yu nid wi ɛp fɔ instɔl di wok we pas di say we dɛn dɔn gri fɔ, wi kin chaj wi standad awa ret.

3.49. Usay i fayn, wi kin, bay wi yon sɛns, mentenɛt di softwe na yu WLHS Sava dɛn.

3.50. Yu gɛt fɔ ansa fɔ ɔl di bandwid ɛn trafik we gɛt fɔ du wit yu Sava. Wi kin wach aw pipul dɛn de yuz trafik ɛn aw di trafik de bɔku insay biznɛs awa, bɔt na yu nɔmɔ go gɛt fɔ pe fɔ ɔl di kɔst dɛn we gɛt fɔ du wit trafik. If yu Sava bi di sɔs ɔ target fɔ dinay fɔ savis atak, wi gɛt di rayt fɔ diskonɛkt am frɔm di nɛtwɔk if no ɔda prɛktikal sɔlvishɔn nɔ de.

3.51. Wi nɔ gɛt ɛni ripɔt fɔ di softwe we yu instɔl ɔ yuz, ivin di prɔblɛm dɛn ɔ trafik we dɛn kayn softwe dɛn de mek. Yu de yuz dɛn kayn softwe dɛn de pan yu yon risk.

Trobul Sɔlv, Ad-Hoc, ɛn Imejɛnsi Wok

3.52. Di prɔblɛm we yu aks fɔ, dɛn kin chaj yu bay wi standad awa ret. If dɛn dɔn si se di kɔz na bikɔs wi nɔ tek tɛm, dɛn kin lɛf dɛn chaj dɛn de. Wi sinia manɛjmɛnt go disayd if big big neglijɛns bin apin.

3.53. If yu nid fɔ du ad-hoc wok ausayd Biznɛs Awa, yu fɔ spɛshal wan schedul da kayn wok de wit wi. Wi go jɔs atɛnd to imejensi wok ausayd Biznɛs Awa.

3.54. Wi kin invɔys yu fɔ di tɛm we yu spɛn fɔ sɔlv prɔblɛm dɛn we wi nɔ ebul fɔ kɔntrol ɔ we wi nɔ bin fɔ dɔn tink se wi go stɔp ɔ sɔlv kwik kwik wan.

WLHS Savis Fi dɛn

3.55. Wi kin inkrisayz di WLHS savis fi ɛvri ia afta di anivesari fɔ di de we wi bigin fɔ gi yu di Savis dɛn. Wi go gi at le 30 dez notis fɔ ɛni inkris we tan lɛk dis. If yu nɔ gri wit di inkris, yu kin stɔp di rilayshɔnship akɔdin to di Jɛnɛral Tɛm dɛn.

WLHS Sɔpɔt ɛn Savis Lɛvɛl Gɛranti (SLA) .

3.56. Di WLHS Savis de wit wi 99.9% nɛtwɔk aptaym garanti. SLA klem dɛn de aplay nɔmɔ to di standad fiks chaj dɛn we dɛn kin pe ɛvri mɔnt. Ad-hoc tɛm, tɔd-pati kɔst, hadwae kɔst, ɛn trafik ɔva-yuz nɔ de insay SLA klem.

3.57. Dɛn go atɛnd di savis disrɔpshɔn dɛn insay:

  • 120 minit insay di Biznɛs Awa dɛn; ɛn
  • 480 minit ausayd Biznɛs Awa.

Biznɛs Awa na Mɔnde to Frayde bitwin 09:30 ɛn 15:00, nɔto di nashɔnal ɔlide dɛn.

WLHS Hadwɔd Gɛranti

3.58. Wi go tray fɔ ansa ɔl di WLHS prɔblɛm dɛn we gɛt fɔ du wit di Sava hadwae insay 120 minit afta di prɔblɛm apin. If wi nɔ sɔlv di hadwae prɔblɛm insay 120 minit, ɔ insay ɛni lɔng tɛm we wi advays, wi go gi yu mɔni we ikwal to wan mɔnt bays hosting fi.

3.59. Yu gri se di Sava ristɔreshɔn frɔm bak-ap dipen pan di volyum fɔ di data we dɛn fɔ ristɔr ɛn i kin mek yu nɔ wok fɔ sɔm awa. We dɛn kayn tin ya apin, wi nɔ fɔ gi pɔsin kredit.

WLHS Netwok Uptaym Garanti

3.60. Wi de gi garanti se wi nɛtwɔk go de 99.9% pan di tɛm insay ɛni mɔnt, we nɔ gɛt di scheduled mentenɛns. Dis min se di tɛm we di nɛtwɔk nɔ fɔ pas 43 minit insay ɛni mɔnt, we dɛn mɛzhɔ frɔm di fɔs de to di las de insay da mɔnt de.

  • Netwok aptaym inklud di wok we netwok infrastrakcha we wi de kɔntrol, inklud routers, switch, fayawɔl infrastrakcha, ɛn kebul.
  • Netwok dawt tɛm kin de we kɔstɔma nɔ ebul fɔ transmit ɛn gɛt data to ɛn frɔm wi savis we wi de manej, as wi WLHS monitarin sistem dɛn de mɛzhɔ am.

3.61. If di nɛtwɔk aptaym nɔ rich 99.9% insay wan mɔnt, wi go kredit yu 5% pan di bays mɔnt fi fɔ ɛvri 30 minit we yu dɔn dawt, te to maksimɔm 100% pan di mɔnt fi fɔ di ɔstin savis ɔ Sava we dɛn afɛkt.

3.62. If yu gɛt High Availability sɔlvishɔn as pat pan di WLHS prɔpɔzal, dɛn kin gri fɔ gi ɔda SLA insay di prɔpɔzal we yu sayn.

3.63. Nɔ kredit nɔ de fɔ pe:

  • usay di Savis de pwɛl we wi nɔ de kɔntrol;
  • di tɛm we dɛn dɔn sɛtul fɔ mek dɛn mek di winda dɛn;
  • usay wan DDoS atak we dɛn dɔn fɔm fayn fayn wan de tɔch yu Sava ɔ hostin infrastukchɔ;
  • di tɛm we wan fɔs majɔ ivin apin; ɔ
  • usay dawt tɛm na bikɔs di akses sɛrkyut dɛn we de na wi nɛtwɔk nɔ wok, DNS prɔblɛm dɛn we nɔ de na wi dairekt kɔntrol, DNS prɔpageshɔn, yu negligent akt ɔ omishɔn, ɔ ɔtjɛj ɔdasay na di Intanɛt we de ambɔg akses to yu hosting savis.

3.64. Wi nɔ gɛt ɛni ripɔt bak fɔ brawza ɔ DNS kesh we de mek i tan lɛk se yu nɔ go ebul fɔ go na yu wɛbsayt we yu go ebul fɔ rich ɔda we. Dɛn tin ya we dɛn nɔ de tɔk bɔt nɔ de apin usay di prɔblɛm kɔmɔt frɔm wi Sava link dɛn to di Intanɛt ɔ wi routers.

3.65. If yu want fɔ aks fɔ kredit, yu fɔ sɛn yu rikwest to akɔn dɛn@thelinkshost.com insay 48 awa afta di dawt tɛm. Yu rikwest fɔ gɛt di de ɛn tɛm dɛn we di nɛtwɔk nɔ de. Dɛn go jɔs aplay di kredit dɛn wans wi kɔnfɔm di dawt tɛm akɔdin to wi monitarin sistɛm dɛn, ɛn ɛni kredit we dɛn dɔn gri fɔ, dɛn go aplay insay tu bil saykl dɛn. Di totɛl kredit we dɛn gi insay ɛni mɔnt nɔ go pas di mɔnt ɔs fi fɔ di savis we dɛn afɛkt.

Kolokeshɔn Hosting

3.66. Di colocation savis de gi yu rek spɛs, pawa kɔnɛkshɔn, ɛn data kɔnɛkshɔn nɔmɔ. Yu fɔ saplae yu yon Sava ɔ Sava ɛn periferik dɛn.

3.67. Na yu nɔmɔ go gɛt fɔ pe fɔ ɔl di ikwipmɛnt dɛn we dɛn dɔn instɔl na yu rɛk. Wi gɛt di wok nɔmɔ fɔ di Ples we dɛn kip di rɛk ɛn di nɛtwɔk kɔnɛkshɔn we wi de gi.

3.68. Na yu nɔmɔ gɛt fɔ pe fɔ ɔl di bandwid ɛn trafik we gɛt fɔ du wit yu kɔlokeshɔn savis ɛn na yu gɛt fɔ pe fɔ ɔl di trafik chaj dɛn. Dis inklud fɔ wach aw dɛn de yuz am ɔltɛm tru di Klaynt Ɛria. Na trafik nɔmɔ we dɛn gi The Links Host go de na di Klaynt Ɛria. Ɛni monitarin tul we wi de gi na fɔ mek i izi fɔ am nɔmɔ ɛn nɔto rial tɛm. Wi nɔ gɛt ɛni ripɔt fɔ di trafik spik, atak, ɔ lɔs we kin apin bikɔs dɛn kin ripɔt dilɛys.

3.69. If yu Sava ɔ nɛtwɔk kɔmpɔnɛnt dɛn bi di sɔs ɔ target fɔ dinay ɔf savis atak, wi kin diskɔnekt yu frɔm di nɛtwɔk if wi rili disayd se no ɔda prɛktikal sɔlvishɔn nɔ de.

3.70. Wi dɔn tek rizin fɔ tek tɛm fɔ gi infrastukchɔ we go ebul fɔ bia na di Lɔkeshɔn. Bɔt if sɔntin apin pan ɔl dat, wi nɔ go gɛt ɛni blem fɔ ɛnitin we wi lɔs ɔ we dɔn pwɛl we wi nɔ ebul fɔ du sɔntin, pas nɔmɔ if wi nɔ go ebul fɔ pul di layabiliti we di lɔ se.

3.71. Yu fɔ fala di wɛlbɔdi ɛn sefty prosidur dɛn we de fɔ di kɔstɔma dɛn we de kam insay di Ples ɔltɛm. Wi kin dinay fɔ akses usay wi rili biliv se yu nɔ de fala dɛn kayn we dɛn de.

3.72. Wi kin stɔp di kɔlokeshɔn savis fɔ sɔm tɛm fɔ mek wi ebul fɔ ripɛnt, mentenɛns, ɔpgrɛd, chenj, riples, ɔ impɔtant dɛn savis dɛn de. Wi go gi 14 kalenda dez bifo tɛm notis usay i pɔsibul. Wi nɔ go gɛt ɛni blem fɔ di lɔs ɔ damej we go apin bikɔs dɛn saspɛnd wi da kayn we de.

3.73. Wi kin dɔn ɛni colocation savis pan 30 dez’ rayt notis to yu.

3.74. If ɛni wan pan di pati dɛn brok wan impɔtant ɔbligayshɔn ɔnda di Agremɛnt ɛn nɔ ebul fɔ sɔlv di agrimɛnt insay sɛvin dez afta dɛn rayt notis, ɔ dɛn put am na provishɔnal ɔ fayn likwideshɔn, sekwɛstreshɔn, jɔjmɛnt manejmɛnt, ɔ kɔmprɔmis wit di wan dɛn we gɛt dɛt, ɔ nɔ satisfay wit jɔjmɛnt insay 10 dez, di ɔda pati kin kansel di Agremɛnt pan notis we dɛn rayt. Dis nɔ de afɛkt ɛni pati in rayt fɔ aks fɔ damays fɔ di brech.

3.75. Nɔn pan ɛni pati nɔ gɛt ɛni blem fɔ indaykt, insidɛntal, spɛshal, ɔ kɔnsɛkshɔn damays ɔ lɔs we kɔmɔt frɔm di Agremɛnt, inklud lɔs pan prɔfit, revenyu, antisipat sevings, biznɛs transakshɔn, gudwil, ɔ ɔda kɔntrakt, ilɛksɛf i kɔmɔt frɔm neglijɛns ɔ brech kɔntrakt.

3.76. Wi totɛl layabiliti to yu fɔ dairekt damays ɔnda di colocation savis nɔ go pas tri mɔnt pan yu bays hosting fi.

Kolokashɔn Nɛtwɔk Uptaym Gɛranti

3.77. As colocation kɔstɔma, wi de gi garanti se wi nɛtwɔk go de 99.9% pan di tɛm insay ɛni mɔnt, we nɔ gɛt scheduled mentenɛns. Dis min se di tɛm we di nɛtwɔk nɔ fɔ pas 43 minit insay ɛni mɔnt, we dɛn mɛzhɔ frɔm di fɔs de to di las de insay da mɔnt de.

  • Netwok aptaym inklud di wok we netwok infrastrakcha de wok inklud routers, switch, ɛn kebul, bɔt i nɔ de inklud savis ɔ softwe we de rɔn pan yu hadwae.
  • Netwok dauntaym de we yu nɔ ebul fɔ ping di Sava ɛn di dawt tɛm na wi monitarin sistɛm de rikodɔ am.

3.78. If di nɛtwɔk aptaym nɔ rich 99.9% insay wan mɔnt, wi go kredit yu 5% pan di bays mɔnt fi fɔ ɛvri 30 minit we yu dɔn dawt, te to maksimɔm 100% pan di mɔnt fi fɔ di kɔlokeshɔn savis we dɛn afɛkt.

3.79. Nɔ kredit nɔ de we dɛn fɔ pe usay di prɔblɛm kɔmɔt frɔm:

  • di mentenɛns we dɛn dɔn sɛtul fɔ du;
  • fɔ pwɛl di Savis we wi nɔ de kɔntrol;
  • wan tin we kin apin we dɛn kɔl fɔs majeure;
  • wan DDoS atak agens yu Sava ɔ hostin infrastukchɔ;
  • di tin dɛn we yu nɔ du ɔ di tin dɛn we yu nɔ du; ɔ
  • yu nɔ de we de mek wi nɔ ebul fɔ kɔntakt yu fɔ sɔlv di prɔblɛm.

3.80. If yu want fɔ aks fɔ kredit, yu fɔ sɛn rikwest to akɔn dɛn@thelinkshost.com insay 48 awa afta dɛn ripɔt di tin we apin. Di rikwest fɔ gɛt yu kɔstɔma nɔmba, yu nem as dɛn rayt am na di The Links Host invɔys, di de ɛn di tɛm we di prɔblɛm apin, ɛn di kɔlokeshɔn aydentifikeshɔn kɔd ɔ di Sava nem. Dɛn go jɔs aplay di kredit dɛn wans wi kɔnfɔm di dawt tɛm akɔdin to wi monitarin sistɛm dɛn, ɛn ɛni kredit we dɛn dɔn gri fɔ, dɛn go aplay insay tu bil saykl dɛn. Di totɛl kredit we dɛn gi insay ɛni mɔnt nɔ go pas di mɔnt ɔs fi fɔ di savis we dɛn afɛkt.

Dediket ɛn Kolokeshɔn Hosting Fi

3.81. Yu go pe bays hosting fi fɔ Dedicated Hosting ɛn Colocation Hosting lɛk aw dɛn sho na di wɛbsayt ɔ na di kot ɔ ɔda we de.

3.82. Di bays hosting fi nɔ inklud:

  • di fi fɔ sɛtup;
  • fi dɛn we gɛt fɔ du wit inkrimɛntal bandwid yuz;
  • ilɛktrishɔn fi, usay i apɔynt;
  • pul fi, usay i apɔynt;
  • rek yunit kɔst, usay i apɔynt;
  • smɔl mentenɛns fi, usay i pɔsibul;
  • fi fɔ ɛkstra IP adrɛs dɛn; ɛn
  • ɔda kɔst fɔ mɛmori ɔ had drayv.

Ɛnitin we nɔ de insay di standad ret we dɛn sho na di wɛbsayt ɔ kot kin mek yu pe mɔ. Yutiliti prayz inkris kin afɛkt di chaj we gɛt fɔ du wit ilɛktrishɔn usay i apɔynt.

Kɔlɛkshɔn fɔ Dɛt

3.83. If dɛn nɔ pe di invɔys dɛn fɔ 20 dez, . The Links Host kin du dɛt kɔlɛkshɔn savis ɛn bigin fɔ du ligal prɔsiding fɔ gɛt bak ɛni mɔni we dɛn nɔ pe ɛn we dɛn nɔ gɛt ɛni agyumɛnt. Yu gri se yu stil gɛt fɔ pe fɔ ɔl di dɛt kɔlekɛshɔn chaj dɛn we gɛt fɔ du wit am, kɔmishɔn dɛn, ligal fi dɛn, ɛn di kɔst fɔ rikavari we yu kɔmɔt na yu poket, ɛn dat The Links Host kin list difɔlt agens yu wit kredit ripɔt ɛjɛnsy usay lɔ alaw am.

4. Di Tɛm dɛn fɔ Imel

4.1.1. Wi go gi dɛn savis ya we gɛt fɔ du wit imel to kɔstɔma dɛn we de pik shered hosting ɔ managed dedicated hosting nɔmɔ:

  • Filta fɔ kɔmɛnt imel we dɛn nɔ aks fɔ (spam): we dɛn gi am di bɛst we, we nɔ gɛt garanti, we dɛn de yuz di rayt teknɔlɔji dɛn lɛk SpamAssassin ɔ ɔda tin dɛn we tan lɛk dat;
  • Fɔ filta di vayrɔs: we dɛn gi am pan di bɛst we fɔ tray, we nɔ gɛt garanti, we dɛn de yuz di rayt teknɔlɔji dɛn lɛk ClamAV ɔ ɔda tin dɛn we tan lɛk dat;
  • SMTP (Simple Mail Transfer Protocol) fɔ sɛn mɛyl we de kɔmɔt;
  • POP3 (Post Office Protocol) fɔ dawnlod di mɛyl dɛn we de kam; ɛn
  • IMAP (Intanet Mɛsej Akses Prɔtokɔlɔ) fɔ rid ɛn manej mɛyl na di sava.

4.2.2.2. Wi go tek rizin fɔ mek yu imel ɛnvayrɔmɛnt sikrit ɛn abop pan.

4.3. Wi go:

  • du wi bɛst fɔ sɔpɔt sɛtup ɛn kɔnfigyushɔn; ɛn
  • nɔ fɔ gɛt ɛni ripɔt fɔ di tin dɛn we nɔ gri wit wi sistɛm ɛn ɛni ɔda aplikeshɔn.

5. Di Tɛm dɛn fɔ di Domɛyn Nem

Domain Registration

5.1.1. Di Administreta de rul di rɛjista sistɛm we dɛn de yuz fɔ prosɛs .co.za domɛyn nem transakshɔn dɛn we rɛjista dɛn dɔn bigin lɛk The Links Host, inklud fɔ rɛjista, ɔpdet, rinuɛl, dilit, kwɛstyɔn, ɛn transfa.

5.2.2. Wi kin gɛt akrediteshɔn as indipɛndɛnt Rɛjistra fɔ rɛjista Domɛyn Nem dɛn na di Administreta in rɛjista sistɛm. Ɔl di .co.za Domɛyn Nem dɛn we wi dɔn rɛjista fɔ yu, de ɔnda di Administreta Polisi dɛn, we dɛn kin chenj wan wan tɛm.

5.3. Wi de du wetin yu tɛl wi fɔ du to di mak we dɛn instrɔkshɔn dɛn de we di lɔ se ɛn we pɔsibul. Domɛyn Nem Administreta dɛn kin kansel, transfa, ɔ stɔp Domɛyn Nem rɛjista pan sɔm tin dɛn, ivin usay lɔ, kɔt ɔda, ɔ arbitral ruling se dɛn fɔ du am.

5.4. Wi kin yuz di savis dɛn bak we intanashɔnal rɛjista dɛn de gi fɔ rɛjista jenɛrik tɔp-lɛvɛl domɛyn dɛn ɛn nɔ-lɔkal kɔntri-kɔd domɛyn dɛn. Dɛn kayn rɛjista dɛn ya de ɔnda di lɔ dɛn we di rɛjista ɛn rɛjista we gɛt fɔ du wit di rɛjista gɛt. Wi nɔ go ebul fɔ gi garanti fɔ se yu go rɛjista ɛni Domɛyn Nem we yu dɔn pik fayn fayn wan.

5.5. Dɛn prinsipul ya de fɔ Domɛyn Nem rɛjista:

  • Dɛn kin mek Domɛyn Nem dɛn fɔ di pɔsin we kam fɔs, ɛn wi nɔ go ebul fɔ gi garanti fɔ se dɛn de.
  • Wi nɔ de alaw fɔ rɛjista fɔ sayba skwatin ɔ bad-fɛt domɛyn we dɛn mek fɔ bɛnifit frɔm ɔda pɔsin in tredmak ɔ gudwil.
  • Domɛyn Nem na laysens fɔ yuz domɛyn we i de naw ɛn we dɛn de kip am fayn; i nɔto ɔnaship insay di ɔdinari prɔpati-lɔ sɛns.
  • I impɔtant fɔ mek dɛn sho di kɔrɛkt pɔsin ɔ di ɔganayzeshɔn as di pɔsin we de Rɛjista.
  • Yu, as Rɛjista ɔ ɔtorizayt ɛjɛn, de kip kɔntrol pan yu Domɛyn Nem, ɛn wi de kip am as pat pan di Savis.
  • Wi kin put wi ditil dɛn as bil ɛn tɛknikal kɔntakt pas yu de manej di Domɛyn Nem rɛkɔd dairekt wit di rilevɛns rɛjista ɔ rɛjista.
  • Ɛni IP adrɛs we wi gi wi, na wi yon prɔpati ɛn dɛn gi yu laysens fɔ yuz di tɛm nɔmɔ we di agrimɛnt de.
  • If yu na reseller of The Links Host, yu nɔ go mek yusɛf di Rɛjista fɔ yu kɔstɔma in Domɛyn Nem. If yu du dat, wi kin stɔp yu risala stetɔs.
  • Nyu .co.za rɛjista dɛn kin gɛt sɛvin dez gres tɛm jɔs afta dɛn rɛjista, ɛn insay da tɛm de dɛn kin kansel wit smɔl kɔst kɔnsikuns.
  • Bɔku tɛm, dɛn kin rɛjista di Domɛyn Nem dɛn fɔ wan ia. Pan ɔl we wi go tray fɔ ɛp fɔ mek yu nɔ laps, yu stil gɛt di wok fɔ mek shɔ se yu Domain Name nɔ laps. Wi kin ridyus am ɔtomɛtik wan pas yu tɛl wi klia wan se wi nɔ fɔ du dat.

5.6. If yu kansel wan Domɛyn Nem insay di gres tɛm, dɛn kin gi am wan Pendin Rilis stetɔs ɛn i nɔ go de igen te di gres tɛm dɔn. Dɛn kin chaj yu fɔ administreshɔn fi fɔ di tɛm we dɛn de du am. We di gres tɛm dɔn, dɛn kin pul di Domɛyn Nem ɛn pul am na di rɛjista database, we go mek ɔda pipul dɛn gɛt am. Yu nɔ fɔ transfa di Domɛyn Nem to ɔda Rɛjistra insay di gres tɛm. If dɛn gi di Domɛyn Nem bak insay di gres tɛm, dɛn nɔ go du ɛni rifandim.

5.7. Yu fɔ gi ɔl di infɔmeshɔn we wi rili aks fɔ frɔm yu. Wi nɔ gɛt ɛni responsibiliti fɔ dilɛys ɔ fayl rɛjista bikɔs ɔf di infɔmeshɔn we nɔ kɔmplit ɔ we nɔ kɔrɛkt we yu gi.

5.8. Yu kin pe dɛn fi ya:

  • di ɛni ia Administreta fi fɔ di Domɛyn Nem;
  • wi savis fi fɔ aplay fɔ, mentenɛns, ridyus, ɔ administret di Domɛyn Nem fɔ yu; ɛn
  • ɔl di rizin dɛn we dɛn fɔ spɛn ɔ chaj we gɛt fɔ du wit rɛjista, transfa, ɔ rinuɛl.

Dɛn nɔ go gi dɛn bak dɛn savis fi ya pas wi tɔk klia wan se nɔto so.

5.9. Yu de warrant se:

  • yu gɛt rayt fɔ rɛjista ɛn yuz di Domɛyn Nem; ɔ
  • yu gɛt di Rɛjista in kɔnsɛnt if yu nɔto di ɔna; ɛn
  • lɔ ɔ ɔda we nɔ de protɛkt yu fɔ rɛjista di Domɛyn Nem; ɛn
  • yu yuz di Domɛyn Nem nɔ de pwɛl di intɛlekchual prɔpati rayt fɔ ɛnibɔdi we gɛt rayt fɔ aks fɔ rayt na da Domɛyn Nem de ɔ ɛni impɔtant pat pan am.

5.10. Yu de pe wi fɔ ɛni lɔs ɔ damej we wi go sɔfa we yu rɛjista ɔ yuz di Domɛyn Nem.

Chenj to .co.za Domɛyn Nem ɛn Domɛyn Nem Infɔmeshɔn

5.11. Wi ɛn di Administreta nɔ go ebul fɔ chenj di rial Domɛyn Nem insɛf. If mistek de na di spɛlin fɔ wan Domɛyn Nem, dɛn fɔ kansel di kɔrɛkt Domɛyn Nem ɛn mek nyu rɛjista. If yu nɔ aks fɔ di chenj insay di gres tɛm we yu want, yu kin pe ɔda fi.

5.12. Di Rɛjista ɔ in ɔtorizayt ɛjɛn kin chenj .co.za Rɛjista infɔmeshɔn lɛk in nem, imel adrɛs, tɛlifon nɔmba, ɔ fizik adrɛs tru di Klaynt Ɛria.

5.13. If di Rɛjista gɛt a The Links Host profayl, di Rɛjista kin mek dɛn kayn chenj dɛn de dairekt wan.

5.14. If di Rɛjista apɔnt ɛjɛn wit a The Links Host profayl fɔ administret di Domɛyn Nem, di Domɛyn Nem kin gɛt link to da prɔfayl de ɛn di ɛjɛn kin mek di chenj dɛn.

5.15. The Links Host go jɔs du wetin di Prɔfayl Ɔna ɔ ɛni pɔsin we gɛt rayt fɔ du wetin da prɔfayl de tɛl am.

5.16. Fɔ fala chenj, di Domɛyn Nem stetɔs kin chenj to pending ɔpdet ɛn i kin de na da stet de fɔ fayv dez kɔnsɛkutiv, we na sistem tɛm we di Administreta dɔn instityut. We da tɛm de dɔn, di Domɛyn Nem infɔmeshɔn go ɔpdet ɔtomɛtik wan.

5.17. Wan Rɛjista kin aks The Links Host fɔ mek wan prɔfayl ɛn transfa kɔntrol fɔ di Domɛyn Nem to da prɔfayl de, if dɛn mit wetin wi nid.

Disput dɛn we de apin

5.18. If wan prɔblɛm kam bitwin di Rɛjista ɛn ɔda pɔsin, inklud wan ɛjɛn, bɔt kɔntrol fɔ wan Domɛyn Nem ɔ di The Links Host profayl we di Domɛyn Nem gɛt link to, wi kin mek ɛni pati nɔ ebul fɔ akses ɔ ɔpdet di Domɛyn Nem tru di Klaynt Ɛria te dɛn sɔlv di prɔblɛm ɔ wi gɛt di rayt instrɔkshɔn frɔm wan kɔmpiten ɔtoriti ɔ pɔsin we gɛt rayt fɔ du am, we inklud likwideta, ɛgzikitɔ, valid kɔpɔt rizɔlt, wanwɔd patna kɔnsɛnt, kɔt ɔda, ɔ arbitral ɔda, as i apɔynt.

5.19. Insay sɔm tin dɛn, dɛn kin lɔk wan Domɛyn Nem. Wan Domɛyn Nem we dɛn lɔk kin jɔs transfa am bay di Administreta. Dɛn kin yuz lɔk usay kɔt ɔ ɔtoriti we dɛn no de bifo pan wan prɔblɛm we gɛt fɔ du wit di Domɛyn Nem. Di Domɛyn Nem go de frɔz te dɛn dɔn di agyumɛnt.

5.20. Di Rɛjista de pe wi fɔ ɛnitin we wi lɔs ɔ damej we wi nɔ ebul fɔ yuz, ɔ ɔpdet, wan Domɛyn Nem we wi gɛt prɔblɛm.

Domɛyn Nem Transfa to Ɔda Rɛjistra

5.21. Yu kin transfa yu Domɛyn Nem to ɔda Rɛjistra ɛnitɛm pas di tɛm we dɛn de gi yu di gres, we go fala di rɛjista we dɛn de du.

5.22. Di transfa prɔses de gayd di Administreta Polisi dɛn we de.

5.23. We yu aplay fɔ chenj Rɛjistra infɔmeshɔn fɔ wan Domɛyn Nem tru di rɛjista sistɛm, di Rɛjistra we gɛt di Rɛjistra go bigin di Rɛjistra Chenj Prɔses. Di vot ɛn aprɔval lɔ dɛn we kɔmɔt frɔm dat, na di rɛjista prɔses ɛn di tɛmlayn dɛn we de apin de gayd am.

Di Domɛyn Nem dɛn we dɛn kin kansel

5.24. Dɛn kin kansel Domɛyn Nem ɛnitɛm pas insay gres tɛm.

5.25. If yu bigin fɔ aks fɔ kansel, dat kin mek dɛn stɔp di Domɛyn Nem ɛn leta dɛn kin dilit am na di rɛjista.

5.26. We dɛn dɔn bigin, dɛn kin aplay wan pending saspɛns tɛm, afta dat di stetɔs kin chenj to pendin dilit. We di tɛm fɔ dilit dɔn, dɛn kin dilit di Domɛyn Nem ɛn go bak na di pul fɔ di Domɛyn Nem dɛn we de. Di Domɛyn Nem dɛn we dɛn dɔn dilit nɔ go rili ebul fɔ kam bak.

5.27. Di tɛm we dɛn de saspɛnd ɛn di tɛm we dɛn de dilit na fiks rɛjista ɔ sistem paramita dɛn ɛn wi nɔ go ebul fɔ chenj dɛn.

Di Domɛyn Nem Rinyual dɛn

5.28. Wi kin sɛn mɛsej fɔ mɛmba yu bɔt aw fɔ ridyus yu Domɛyn Nem bay imel bifo di de fɔ ridyus yu Domɛyn Nem.

5.29. If yu nɔ want fɔ ridyus di Domɛyn Nem, yu fɔ gi notis di we aw wi dɔn sho, ivin usay i pɔsibul bay we yu klik wan link na di rinuɛl mɛmba imel, dɔn di domɛyn tru di Klaynt Ɛria, ɔ imel wi dairekt wan.

5.30. If yu nɔ gi di notis we dɛn nid insay di tɛm, wi kin ridyus di Domɛyn Nem ɔtomɛtik wan we wi want ɛn ad di rinuɛl fi to yu nɛks invɔys.

Peymɛnt Difɔlt fɔ Domɛyn Savis

5.31. If yu nɔ pe ɛni kɔst ɔ chaj we gɛt fɔ du wit di rɛjista, rinuɛl, ɔpdet, chenj, ɔ administreshɔn fɔ wan Domɛyn Nem, wi kin:

  • yuz layn ɔ rayt fɔ kip di Domɛyn Nem te dɛn pe di mɔni we gɛt fɔ du wit am;
  • fɔ gɛt ɔ alaw fɔ stɔp, fɔ dɔn, ɔ fɔ dilit di Domɛyn Nem; ɔ
  • transfa di Domɛyn Nem usay lɔ ɔ rɛjista lɔ dɛn alaw am.
Tɛmnɛshɔn fɔ Domɛyn Savis dɛn

5.32. If dɛn dɔnawe wit di Domɛyn Savis fɔ ɛni rizin, wi kin, we wi nɔ gɛt ɛni layabiliti, notis di Rɛjistra ɔ Rɛjista we gɛt fɔ du wit am ɛn tɛl am fɔ pul wi ɔ wi sistɛm dɛn as di ɔs fɔ di Domɛyn Nem, ilɛksɛf nɔbɔdi nɔ go ebul fɔ chenj am wantɛm wantɛm.

5.33. If ɛni Rɛjistra ɔ Rɛjista chenj, stɔp, ɔ dɔn di savis dɛn we wi de abop pan fɔ gi Domɛyn Savis, wi go tray fɔ mek shɔ se dɛn kɔntinyu fɔ de usay i pɔsibul. If wi nɔ ebul fɔ du dat, wi nɔ go gɛt ɛni blem fɔ yu ɔ ɛni ɔda pɔsin fɔ di lɔs ɔ damej we go mek wi lɔs.

Domɛyn Nem Disput dɛn

5.34. Difrɛn ɔda we dɛn fɔ sɔlv prɔblɛm dɛn kin aplay fɔ Domɛyn Nem dɛn we dɛn dɔn rɛjista ɔlsay na di wɔl, lɛk di Yunifɔm Domɛyn Nem Disput Rizolushɔn Polisi fɔ sɔm gTLD dɛn, ɛni ɔda we fɔ sɔlv prɔblɛm dɛn we dɛn kin yuz na wi kɔntri, ɛn di sem kayn tin dɛn we dɛn kin du na ɔda ccTLD dɛn.

5.35. Di prɔblɛm dɛn we de bitwin yu ɛn ɛni ɔda pɔsin bɔt aw fɔ rɛjista ɔ yuz Domɛyn Nem, dɛn kin kɛr am go ɔnda ɛni ɔda we we de fɔ sɔlv di prɔblɛm, bifo kɔt, ɔ bifo arbitral traybɔn we gɛt di rayt fɔ jɔj.

5.36. Wi nɔ go tek pat pan prɔblɛm bitwin yu ɛn ɔda pɔsin. If yu involv wi pan dis kayn agyumɛnt, yu de pe wi fɔ ɛnitin we wi lɔs, damej, ɛkspɛns, ɔ ligal kɔst, ivin di kɔst fɔ di lɔya ɛn di ɔwn-klaynt usay dɛn go ebul fɔ gɛt bak di lɔ.

5.37. Wan Domɛyn Nem we dɛn dɔn lɔk ɔ we dɛn dɔn frɔz nɔ go ebul fɔ ɔpdet, kansel, put am bak, ɔ rilis te dɛn ɔplɔk am ɔ dɛn dɔn dɔn di agyumɛnt.

6. Ɔda Savis dɛn

6.1. Wi kin gi ɔda pipul dɛn savis wan wan tɛm.

6.2.2.2. Pan ɔl we wi de tray tranga wan fɔ pik pipul dɛn we wi kin abop pan fɔ sɛl ɛn fɔ mek wi kɔntinyu fɔ gɛt savis rilayshɔn, wi nɔ de kɔntrol ɔda pipul dɛn savis ɛn wi nɔ gɛt ɛni ripɔt fɔ dɛn. Yu de yuz dɛn kayn tɔd-pati savis dɛn de pan yu yon risk.

6.3. Wi nɔ gɛt ɛni blem fɔ ɛnitin we yu lɔs ɔ damej we yu yuz ɔda pipul dɛn savis, ivin if yu ambɔg ɔ yu nɔ gɛt dɛn kayn savis dɛn de.

Shelf Wɛbsayt dɛn

6.4. If yu bay Shelf Wɛbsayt savis, yu go gɛt 20 dez fɔ wok kɔnsɛkutiv frɔm di de we yu pe ɔl di wok fɔ dɔn di wok. Di dilivri fɔ di savis go dɔn we ɛni wan pan dɛn tin ya apin fɔs:

  • yu kɔnfɔm se yu satisfay wit di Shelf Wɛbsayt we dɛn dɔn sɛn;
  • tri rivishɔn dɛn na di Shelf Wɛbsayt dɔn dɔn; ɔ
  • 20 dez fɔ wok kɔnsɛkutiv wan dɔn pas frɔm di de we dɛn pe ɔl di mɔni.

Ɛni ɔda wok we dɛn nid afta di savis dɔn ɔ afta di 20 wok de tɛm dɔn, dɛn go chaj am di we aw wi de sɔpɔt ɛn kɔstɔmayshɔn ret we wi de naw da tɛm de. Ɔl di kɔmyunikeshɔn we gɛt fɔ du wit di delivri fɔ di Shelf Wɛbsayt go apin tru wi Klaynt Ɛria bay we dɛn yuz wan standad sɔpɔt tikɛt.

7. Rislɛla Rispɔnsibiliti dɛn

7.1.1. Di wan dɛn we de sɛl bak gɛt di wok fɔ sɔpɔt dɛn yon klaynt dɛn. Wi nɔ de gi sɔpɔt dairekt to wan risɛla in klaynt dɛn pas yu de na wi Wait Lɛbul Ɔstin Savis. If wan risala in klaynt kɔntakt wi dairekt wan, wi gɛt di rayt fɔ put da klaynt de in savis dɛn na ɔl te di risala dɔn bigin in sɔpɔt rispɔnsibiliti bak. Ɔl di sɔpɔt rikwest dɛn fɔ bi di wan we de sɛl am fɔ in klaynt dɛn fɔ mek dɛn gɛt sikyɔriti. Wi gɛt di rayt fɔ stɔp yu savis wit The Links Host if yu nɔ gi yu klaynt dɛn di rayt fɔs layn sɔpɔt.

7.2.2. As pɔsin we de sɛl bak, yu gri se na dat The Links Host stil gɛt di las ripɔt fɔ gi di Savis dɛn. Insay sɔm tin dɛn, dɛn kin fos wi fɔ dil wit yu klaynt dairekt wan, ivin usay:

  • yu nɔ de fɔ 96 awa ɔ mɔ ɛn yu nɔ go ebul fɔ atɛnd to di lɔ we di klaynt aks fɔ;
  • yu nɔ fala wan lɔ we di klaynt aks fɔ ɔ yu nɔ impruv di tɛknikal chenj dɛn we nid fɔ mek di klaynt gɛt di Savis dɛn;
  • yu nɔ de pe di mɔni dɛn we yu fɔ pe The Links Host; ɔ
  • yu day, insay dis ivent yu irrevocably appoint The Links Host as yu atɔna ɛn ɛjɛn fɔ du dɛn kayn tin dɛn de ɛn sayn dɛn kayn dɔkyumɛnt dɛn de we i go nid fɔ du wit di Savis.

7.3. We yu aplay fɔ ɛni Savis fɔ yu klaynt, yu fɔ mek shɔ se yu klaynt gri wit Wi Hosting Tɛm dɛn, inklud di Akseptabl Yuz Polisi ɛn Prayvesi Polisi.

7.4. Yu nɔ fɔ pablish ɔ sheb advatayzmɛnt tin dɛn ɔ mek pɔblik ɔ prɛs stetmɛnt bɔt The Links Host ɔ wi Savis dɛn we wi nɔ rayt fɔ du dat.

7.5. Yu nɔ go yuz di nem ".The Links Host" ɔ ɛni shɔt wɔd fɔ am we wi nɔ rayt fɔs."

7.6. As risela yu kin gɛt akses to wi Klaynt Ɛria fɔ mek yu ebul fɔ manej savis sɛtin, rinuɛl, imel sɛtin, domɛyn nem, ɛn ripɔt. Yu nɔ fɔ kɔstɔmayz, ri-brand, ɔ chenj di Klaynt Ɛria fɔ yu yon yuz pas wi rayt am klia wan. Yu fɔ jɔs gi akses to wokman ɛn klaynt dɛn we yu alaw. Yu gɛt fɔ ansa fɔ ɔl di akses to di Klaynt Ɛria we yu alaw fɔ yuz am ɛn fɔ ɛni akshɔn we dɛn tek.

7.7. Wi gɛt di rayt fɔ tek ɛni akshɔn we wi tink se nid fɔ du ɛnitɛm fɔ mek wi nɔ gɛt di sikyɔriti ɛn fɔ mek wi infrastukchɔ wok fayn fayn wan, ɛn yu tek di rayt fɔ du ɔ alaw ɛnitin we go ambɔg wi sikyɔriti.

7.8. Yu de gi di rayt fɔ du dat The Links Host fɔ du ɛni instrɔkshɔn we yu ɔ yu klaynt gi, ɔ we se i kɔmɔt frɔm, ilɛksɛf leta i kam fɔ no se fɔ ful pɔsin, pas nɔmɔ dɛn tɛl wi bɔt di instrɔkshɔn we nɔ rayt bifo wi du am.

7.9. If yu nɔ de na White Label Hosting Services, na yu nɔmɔ gɛt di wok fɔ du ɔl di bil fɔ yu klaynt dɛn ɛn ɔl di dɛt kɔlɛkshɔn we gɛt fɔ du wit yu klaynt dɛn.

7.10. Ɔl di fi dɛn we yu fɔ pe fɔ The Links Host dɛn fɔ pe dɛn jɔs afta dɛn dɔn rich di tɛm we dɛn fɔ pe dɛn.

7.11. If di pati dɛn gɛt cham-mɔt, yu stil gɛt fɔ kɔntinyu fɔ pe di savis fi as ɛn we dɛn fɔ pe ɔnda di Agremɛnt.

7.12. Yu de indemnify we nɔ go ɛva chenj The Links Host ɛn ol am se i nɔ gɛt wan prɔblɛm wit ɔl di lɔs dɛn we dɛn dɔn lɔs ɔ we dɛn dɔn lɔs The Links Host as dairekt ɔ indayrɛkt rizɔlt fɔ yu ɔ yu klaynt in yus fɔ di Savis dɛn, ɔ ɛni dawt, ɔtjɛj, intarapshɔn, ɔ nɔ de fɔ di Savis dɛn.