IMIBANDELA YETHU YOKUBANGA (IMIBANDELA YOKUSEBENZA)
Ukubuyekezwa kokugcina: uNhlolanja 2016
Iinguqulo zangaphambilini: uRhoboyi 2011, uNhlolanja 2013, uMgwengweni 2015
The Links Host ngumhlinzeki weenkonzo zokubamba iwebhu nokusebenzisa ikhomphyutha yamafu onikela ngeenkonzo ezihlukahlukeneko zokubamba, iseva, i-imeyili, isizinda, umthengisi, ukufaka hlangana, kanye nemisebenzi ehlobene namakhasimende wayo. Sinikela ngeenkonzo lezi ngokuya ngemibandela yethu yokusingatha.
1. Ukuhlathulula neenhlathululo
1.1. Ngaphandle kobana umongo utjengise ngokukhanyako ngenye indlela, nanyana ngiliphi ibizo elihlathululwe eMithethweni eJayelekileko, lokha nalisetjenziswa eMithethweni ePhakemeko, lizakuba nencazelo enikelwe lona eMithethweni eJayelekileko.
1.2. Ngaphandle kobana ubujamo butjengisa ngokucacileko ngenye indlela, amagama alandelako aneenhlathululo ezibekwe ngenzasi:
| Igama | Ihlathululo |
|---|---|
| Umlawuli neRejista | I-UniForum SA, njengomlawuli wendawo yamagama wesizinda se-.co.za. |
| Imigomo yomlawuli | Imigomo egadangiswe mlawuli ngeenkhathi ezithileko, kufaka hlangana naleyo egadangiswe ku-registry.net.za nanyana ngiyiphi indawo elandelako. |
| Ibizo lesizinda | Ikheli le-inthanethi elifundeka mumuntu elihlotjaniswa newebhusayithi nofana isevisi ye-inthanethi. The Links Host inikela ngeenkonzo ezihlobene nesizinda njengengcenye yeenkonzo zayo zesizinda. |
| Iinkonzo zesizinda | Imisebenzi esikunikela yona malungana namabizo wesizinda, njengombana kuvezwe kilemiThetho emininingwana. |
| Iinkonzo ze-imeyili |
Imisebenzi esikunikela yona ngendlela:
|
| Ikhodi elimazako |
Nanyana ngiyiphi ikhodi yekhomphyutha:
|
| Okuqukethwe okungekho emthethweni | Okuqukethwe okwephula nanyana ngimuphi umthetho osebenzako. |
| Indawo | I The Links Host amaziko wedatha kanye neendawo zesakhiwo esiseSewula Afrika, amanye amazwe we-Afrika, nanyana ngiyiphi enye ikheli nanyana indawo esingayitjengisa ngeenkhathi ezithileko. |
| Ukuvezwa okungakalungi |
Malungana neKhasimende, kufaka hlangana:
|
| Umtloli | Into efana The Links Host igunyazwe mlawuli ukwenza imisebenzi ehlobene negama lesizinda esikhaleni segama lesizinda se-.co.za. |
| Umtloli | Umuntu nofana ihlangano eyenza isibawo sokutlolisa ibizo lesizinda. |
| Iseva | I-hardware yekhomphyutha, imitjhini, imitjhini, nofana umthangalasiseko we-virtual lapho isofthiwe isebenza khona. |
| Ukusingathwa kweseva | Iinkonzo zokubamba esikunikela zona. |
| Isoftwe | Irherho lokusebenza kanye neensetjenziswa esikunikela zona. |
| Ukusetjenziswa kumbi kwesistimu |
Nanyana ngikuphi ukuziphatha okwenza namkha okungenza:
|
2. Iinthembiso nokuThokoza
2.1. Nanyana sithatha amagadango afaneleko nazwakalako ukuqinisekisa bona imisebenzi iyatholakala, ayinawo amaphutha, isesikhathini, begodu ithembekile, imisebenzi yenziwa nge- "njengombana injalo" kunye "njengombana kukhona" begodu zisetjenziswa ngokuzikhethela kwakho nangobungozi.
2.2. Sizokusungula begodu sigcine iindlela zokuvikeleka ezizwakalako ukuvikela ubuqotho nokufihleka kwananyana ngiliphi ilwazi lomuntu mathupha esiliphathako namkha esikugcinela lona, njengombana kuvezwe emthethweni wokuvikelwa kwedatha osebenzako.
3. Imibandela yokusingatha
Vamileko
3.1. Sinikela amaseva, isikhala kumaseva ahlanganyelweko, ukusingathwa kwamaseva aphethwe makhasimende, kanye neensetjenziswa zewebhusayithi ne-imeyili zamawebhusayithi alawulwa babantu namkha iinhlangano ezingagcini amaseva wazo wewebhu.
3.2. Sitlhogeka ukunikela ngomhlobo weSeva nokuhleleka okukhangiswe ngesikhathi u-oda iSevisi. Nangabe ulikhasimende elikhona begodu ufisa ukuthuthukela kwenye iSeva, singakhokhisa imali eyengeziweko yokusetha.
3.3. Sizokuthatha amagadango azwakalako ukuqinisekisa ubunikazi banoma ngimuphi ummeleli ofuna ukufinyelela ngokomzimba kuSeva yakho endaweni. Kodwana, asinasibopho sokulahlekelwa nofana umonakalo obangelwa kufikelela okutholwe mumuntu ongakavunyelwa. Kufanele usazise ngokutlola ngabantu abagunyaziweko ukufikelela iSeva yakho.
3.4. Nangabe sithola bona wephule iMibandela emininingwana, singasebenzisa nanyana ngimaphi amalungelo esinawo emthethweni, kufaka hlangana ukumisa nofana ukuqeda ukufikelela nanyana ngiyiphi isevisi, ngesaziso nofana ngaphandle kwesaziso lapho kuvunyelwe khona.
Okumunyethweko
3.5. Asinalo ilwazi, namkha ikareko, kokuqukethwe kwamakhasimende okusingathwe namkha ngokusebenzisa The Links Host ku-Server nofana iphakheji yokusingatha okwabelwana ngayo, begodu asifaki isandla nofana sivume okuqukethwe okunjalo ngokukusingatha kwaphela.
3.6. Akukho esikwenzako ekwenzeni iimbopho zethu ngaphasi kweSevisi okuzokuthathwa njengokuthatha umthwalo namkha umthwalo wokuqukethwe kwamakhasimende. Khulukhulu, ukulinganiselwa komthwalo emiThethweni eJayelekileko kusebenza kiyo nanyana ngikuphi ukulahlekelwa, ukutjhatjalaliswa, nofana ukonakala kwedatha yakho, kungakaqalwa imbangela, kufaka hlangana ukunganaki, iphutha lesistimu, nofana ukubhalelwa, kungakhathaliseki bona bekubonwa ngaphambilini nofana bekungakalindeleki.
Ukuphathwa okwabelwanako okulawulwako
3.7. Singenza iphakheji itholakale kuSeva eyabelwana ngayo namanye amakhasimende. Iseva ihlala iyipahla yethu ngaso soke isikhathi. Sizokuhlela iSeva ngokuya ngokuhlelwa kwethu okujayelekileko kokusingatha okulawulwako eNdaweni egameni lakho.
3.8. Asinamthwalo wesofthiwe oyifakako nofana oyisebenzisako, kufaka hlangana ubuthakathaka, ukuhlukunyezwa, nofana ithrafikhi eyenziwe yisofthiwe leyo. Usebenzisa isofthiwe enjalo ngobungozi bakho.
3.9. Lapho kufanele khona, singagcina isofthiwe kumaseva wethu alawulwako.
3.10. Nguwe wedwa onesibopho sayo yoke i-bandwidth kanye nethrafikhi ehlobene nephakheji yakho yokusingatha. Lokhu kufaka hlangana ukutjheja ukusetjenziswa njalo ngeNdawo yamaKlayenti. Uhlala unesibopho sazo zoke iindleko zokusebenzisa ngokweqileko.
3.11. Nanyana ngikuphi ukutjheja ithrafikhi, ukubika, nofana amathulusi wokulawula esiwanikelako enzelwe lula kwaphela. Abadluliseli umthwalo kithi. Ilwazi elinjalo alikho ngesikhathi sangempela begodu lingalibaziseka ngelanga elilodwa. Asinamthwalo wokunyuka kwethrafikhi, ukuhlaselwa, ukulibaziseka kokubika, nofana ukulahlekelwa okubangelwa kubikwa okungekho ngesikhathi sangempela. Asibophekile ukunikela ilwazi lethrafikhi ngaphezu kwalokho okubikwe ngeNdawo yamaKlayenti.
3.12. Asinamthwalo welayisense yesofthiwe ngaphandle kobana sinikele ilayisensi efaneleko.
Ukuphathwa okuzinikeleko okulawulwako
3.13. Singenza iSeva ibe khona kuwe ukuze uyisebenzise wena kwaphela. Iseva ihlala iyipahla ka The Links Host ngaso soke isikhathi. Sizokuhlela begodu silawule iSeva endaweni egameni lakho.
3.14. Woke amafayela we-Server ahlala ayipahla yethu. Nawubawa ifayela lelogi yeseva, sizokunikela ikhophi yefayela lelogi elifaneleko.
3.15. Akukafaneli ususe iSeva endaweni ngaphandle kwemvumo yethu etloliweko.
3.16. Sizokuphatha iSeva, kufaka hlangana i-hardware, isofthiwe, nokuthuthukiswa, ngokubona kwethu, ngokuya ngobubanzi besevisi.
3.17. Isigatjana 3.10 sisebenza nakumaSevisi la.
3.18. Nangabe iSeva iba mthombo nofana umnqopho wokuhlaselwa kokuphikiswa kwesevisi begodu sikholelwa bona asikho esinye isisombululo esisebenzako esitholakala ngesikhatheso, singavala iSeva kunethiwekhi.
3.19. Asinamthwalo wesofthiwe oyifakako nofana oyisebenzisako kuSeva, kufaka hlangana nanyana ngibuphi ubuthakathaka nofana ithrafikhi eyenziwe yisofthiwe enjalo. Usebenzisa isofthiwe enjalo ngobungozi bakho.
3.20. Asinamthwalo welayisense yesofthiwe ngaphandle kobana sinikeze namkha siqatjhise isofthiwe leyo.
Ukusingathwa okulawulwako (okwabelwanako nokuzinikeleko), ukutholakala kwesevisi, isiqinisekiso sezinga lesevisi, kanye nesiqinisekiso sesikhathi sokusebenza senethiwekhi
3.21. Siyaqinisekisa bona inethiwekhi yethu izokuba khona isikhathi esingu-99.9% nganoma ngiyiphi inyanga, ngaphandle kokulungisa okuhleliweko. Lokhu kutjho bona isikhathi sokuphumula kwenethiwekhi akukafaneli sidlule imizuzu ema-43 kiyo nanyana ngiyiphi inyanga, elinganiswa kusukela ngelanga lokuthoma ukuya ngelanga lokugcina lenyanga leyo.
3.22. Isikhathi sokusebenza senethiwekhi sifaka hlangana ukusebenza kwesakhiwo senethiwekhi ngaphasi kolawulo lwethu, kufaka hlangana ama-router, amaswitshi, isakhiwo se-firewall, kanye nokufaka amakhebuli.
3.23. Isikhathi sokuphumula senethiwekhi sikhona lokha ikhasimende lingakghoni ukudlulisa nokwamukela idatha ukuya nokubuya enkonzweni elawulwako ethintekako, njengombana kulinganiswa ziinhlelo zethu zokugada.
3.24. Nangabe isikhathi sokusebenza senethiwekhi singaphasi kwama-99.9% ngenyanga ethileko, sizokubhadela i-5% yemali eyisisekelo yenyanga ngayinye yemizuzu ema-30 yesikhathi sokuphumula esiqinisekisiweko, ukufikela ku-100% yemali yenyanga yephakheji yokusingatha nofana iSeva ethintekako.
3.25. Akukho sikwelede esibhadelwako:
- lapho kunokuwohloka kweSevisi ngaphandle kwamandla wethu;
- ngesikhathi samafasitela wokulungisa ahleliweko;
- ngesikhathi sesehlakalo esikhulu;
- lapho ukuhlaselwa kwe-DDoS okwakhiwe kuhle kuhlose iSeva yakho nofana umthangalasiseko wokusingatha;
- lapho isikhathi sokuphumula sibangelwa kubhalelwa kwamasekhethi wokufinyelela kunethiwekhi yethu;
- lapho isikhathi sokuphumula sibangelwa ziindaba ze-DNS ngaphandle kokulawula kwethu okunqophileko nofana ukusabalala kwe-DNS;
- lapho isikhathi sokuphumula sibangelwa zizenzo zamakhasimende ezinganaki namkha ukutjhiya; namkha
- lapho ukucima kwamandla kwenye indawo ku-Inthanethi kuvimbela ukufikelela eenkonzweni zakho zokubamba.
3.26. Asinamthwalo wesiphequluli nofana ukugcinwa kwe-DNS okwenza iwebhusayithi yakho ibonakale ingafinyeleleki lokha nayifinyelelekako. Ukungafakwa lokhu akusebenzi lapho umraro uvela khona nge-Server yethu ekuxhumaneni ne-Inthanethi nofana ama-router wethu.
3.27. Nawufisa ukufaka isibawo sesevisi, kufanele uthumele isibawo sakho ku ama-akhawunti@thelinkshost.com kungakapheli ama-awa ama-48 wesikhathi sokuphumula. Isibawo sakho kufanele sifake isizinda esithintekako nofana ibizo leseva emgqeni wesihloko, inomboro yakho yekhasimende, kanye namadeyidi nesikhathi sokungatholakali kwenethiwekhi. Amakhredithi azokusetjenziswa kwaphela nasiqinisekisa isikhathi sokuphumula ngokuya ngeenhlelo zethu zokugada. Nanyana ngisiphi isikwelede esivunyelweko sizokusetjenziswa ngaphakathi kwemijikelezo emibili yokukhokha. Isikwelede esipheleleko esinikelweko nganoma ngiyiphi inyanga angeze sadlula imali yokubamba yenyanga yesevisi ethintekako.
Ukusingatha okuzinikeleko
3.28. Singenza iSeva itholakale kuwe, efakwe ngenguqulo yakamuva yehlelo lokusebenza, elikhethwe erhelweni lamahlelo wokusebenza esenza bona atholakale. Nawukhetha ukufaka isistimu yokusebenza ye-Microsoft esiyinikelako, ubophekile ngemibandela nemibandela yelayisense yesofthiwe ye-Microsoft efaneleko kusukela ngesikhathi ifakwa ngaso.
3.29. Unomthwalo wokulawula ihlelo lokusebenza nawo woke amasofthiwe aseseva. The Links Host ayinasibopho sokulawula nanyana ngiyiphi ingcenye yeSeva ngaphandle kwe-hardware, ngaphandle kwalokha nakuvunyelwene ngenye indlela ngokutlola.
3.30. Iseva eyabelwe ihlala iyimpahla ye- The Links Host.
3.31. Nawubawa i-hardware engakajayeleki, singakunikela ngokuya ngokutholakala, kodwana iindleko ezingezelelweko zizokubizwa ngqo kuwe. I-hardware ihlala iyipahla yethu ngaphandle kobana kuvunyelwene ngenye indlela. Nawukhetha into eseleko, iingcenye eziseleko zizokuhlala ziyipahla yakho.
3.32. Nangabe iSeva yakho iba mthombo namkha umnqopho wokuhlaselwa kokuphikiswa kwesevisi, sinelungelo lokuyivala kunethiwekhi nangabe siqunta ngokuzwakalako bona ayikho enye indlela esebenzako etholakalako ngesikhatheso.
3.33. Asinamthwalo wesofthiwe oyifakako nofana oyisebenzisako kuSeva, kufaka hlangana nanyana ngibuphi ubuthakathaka nofana ithrafikhi eyenziwe yisofthiwe leyo. Usebenzisa isofthiwe enjalo ngobungozi bakho.
3.34. Isigatjana 3.10 sisebenza nakumaSevisi la.
3.35. Asinamthwalo welayisense yesofthiwe ngaphandle kobana uqatjha isofthiwe ye-Microsoft ngokusebenzisa The Links Host.
Isiqinisekiso se-Hardware yokusingatha
3.36. Sizokunikela isekelo lokulungiswa nofana ukubuyiselwa, ngaphandle kweendleko kuwe, kweengcenye ze-hardware ezilandelako:
- amakhadi wokusebenzisana kwenethiwekhi;
- amakheyibuli;
- ama-hard drive;
- amayunithi wokucubungula aphakathi (ama-CPU);
- abalandeli abenza bona i-CPU yehluleke;
- umkhumbulo;
- amabhodi womama; kunye
- iinsetjenziswa zamandla.
Nangabe sitlhoga ukufaka ihlelo lokusebenza elitjha njengengcenye yendlela yokulungisa, sizokwenza njalo sisebenzisa ihlelo lakamuva lehlelo lokusebenza ngaphandle kobana ubawe ngenye indlela.
Ukusekelwa kokubamba okuzinikeleko nesiqinisekiso sezinga lesevisi
3.37. Isiqinisekiso lesi sisebenza kwaphela kumakhasimende we-Dedicated Hosting. Sizokulinga ukuphendula nokurarulula yoke imiraro yokubamba okuzinikeleko ehlobene ngqo ne-hardware yeseva kungakapheli imizuzu eli-120 ngemva kokuthi usibikele umraro nge-WhatsApp nofana ngethikithi lokusekela lobuchwepheshe endaweni yamaKlayenti.
3.38. Nangabe singararululi umraro wokubamba okuzinikeleko kungakapheli imizuzu eli-120, namkha kungakapheli nanyana ngisiphi isikhathi eside esikuyelelisa ngaso, sizokubhadela imali elingana nemali yokubamba yenyanga yinye. Ngeenhloso zomtlolo lo, "Ukurarulula" kutjho bona iSeva ye-Root ekuthomeni eyanikelwa ngu The Links Host iphendula i-ping njengombana kulinganiswa lihlelo lethu lokutjheja inethiwekhi. Nangabe iseva yakho yokusingatha ayikalungiswa bona iphendule iimbawo ze-ping, kufanele usinike enye indlela ezwakalako yokuthola bona iseva iyabonakala kunethiwekhi. Nawungenzi njalo, sizokukhululwa eemfanelweni zethu ngaphasi kwesigatjana lesi.
3.39. Uyavuma bona ukubuyiselwa kweseva ukusuka esipeleni kuya ngomthamo wedatha ezakubuyiselwa begodu kungabangela ama-awa ambalwa wokuphumula. Ebujameni obunjalo, asibophekile ukunikela ngesikwelede.
Isiqinisekiso sesikhathi sokusebenza senethiwekhi yokusingatha
3.40. Siyaqinisekisa bona inethiwekhi yethu izokuba khona isikhathi esingu-99.9% nganoma ngiyiphi inyanga, ngaphandle kokulungisa okuhleliweko. Lokhu kutjho bona isikhathi sokuphumula kwenethiwekhi akukafaneli sidlule imizuzu ema-43 kiyo nanyana ngiyiphi inyanga, elinganiswa kusukela ngelanga lokuthoma ukuya ngelanga lokugcina lenyanga leyo.
- Isikhathi sokusebenza senethiwekhi sifaka hlangana ukusebenza kwesakhiwo senethiwekhi esifaka hlangana ama-router, amaswitshi, kanye namakhebuli, kodwana asifaki iinsetjenziswa nofana isofthiwe esebenza ku-Server yakho.
- Isikhathi sokuphumula senethiwekhi sikhona lokha nawungakwazi uku-ping kuSeva begodu isikhathi sokuphumula silinganiswa ngokuya kwehlelo lethu lokutjheja.
3.41. Nangabe isikhathi sokusebenza senethiwekhi singaphasi kwama-99.9% ngenyanga ethileko, sizokubhadela i-5% yemali yenyanga yoke imizuzu ema-30 yokungasebenzi, ukufikela ku-100% yemali yenyanga yephakheji yokusingatha nofana iseva ethintekako.
3.42. Akukho sikhredithi esibhadelwako lapho umraro weSeva yokuHlanganisa okuZinikeleko ubangelwa:
- ukulungiswa okuhleliweko;
- ukuwohloka kweSevisi ngaphandle kwamandla wethu;
- isenzakalo esikhulu;
- ukuhlaselwa kwe-DDoS okwakhiwe kuhle ngokujamelene neSeva yakho nofana umthangalasiseko wokusingatha;
- izenzo zobudedengu nofana ukutjhiya ngaphakathi kwakho okwenza bona ihlelo lokusebenza lihluleke;
- isibawo sakho sokuthi sifake kabutjha inguqulo yesistimu yokusebenza ngaphandle kwenguqulo yakamuva esiyinikelako;
- ukungatholakali kwakho okusivimbela bona singakwazi ukukuthintana nawe ukurarulula umraro; namkha
- ukubhalelwa kwakho ukulandela ikambiso etlhogekako etjhiwo esigatjaneni 3.38.
3.43. Nawufuna ukufuna isikwelede, kufanele uthumele isibawo ku- ama-akhawunti@thelinkshost.com kungakapheli ama-awa ama-48 ngemva kokuthi isigameko sibikwe. Isibawo kufanele sifake inomboro yakho yekhasimende, ibizo lakho njengombana libhalwe ku- The Links Host i-invoyisi, ilanga nesikhathi esilinganiselweko somraro, kanye namakhodi wokuzazisa weSeva yokuHlanganisa okuZinikeleko nofana ibizo leSeva. Amakhredithi azokusetjenziswa kwaphela nasiqinisekisa isikhathi sokuphumula ngokuya ngeenhlelo zethu zokugada, begodu nanyana ngisiphi isikwelede esivunyelweko sizokusetjenziswa ngaphakathi kwemijikelezo emibili yokukhokha. Isikwelede esipheleleko esinikelweko nganoma ngiyiphi inyanga angeze sadlula imali yokubamba yenyanga yesevisi ethintekako.
I-White Label Hosting Services (WLHS)
3.44. Sinikela ngeenkonzo zokusingatha ze-White Label ngokuya ngesiphakamiso owamukeleko, kanye nanoma ngikuphi ukucaciswa okutlolweko okuvunyelwene ngakho hlangana namaqembu, imibandela emininingwana, imibandela ejwayelekileko, kanye nomThethomgomo wokuSebenzisa owamukelekako.
3.45. Lapho senza amaseva atholakale kuwe ukuze uwasebenzise wena kwaphela, amaseva anjalo ahlala ayipahla ka The Links Host ngaso soke isikhathi. Akukafaneli bona ususe iseva endaweni. Sizokuhlela begodu silawule iSeva endaweni egameni lakho.
3.46. Woke amafayela we-Server ahlala ayipahla yethu. Nawubawa ifayela lelogi yeseva, sizokunikela ikhophi yefayela lelogi elifaneleko.
3.47. Sizokuphatha amaseva, kufaka hlangana i-hardware, isofthiwe evunyelwene ngayo, kanye nokuthuthukiswa, ngokubona kwethu. Amakhasimende we-WLHS azokwaziswa ngaphambi kokulungisa nofana ukuthuthukiswa lapho kungenzeka khona, begodu isikhathi esifaneleko singavunyelwa hlangana namaqembu lapho kufanele khona.
3.48. Lapho siphakela khona begodu sifaka isofthiwe, sizokwenza njalo ngokuya kwemibandela etlolwe phasi okuvunyelwene ngayo hlangana namaqembu. Kufanele unikele yoke ilwazi elifaneleko nokubambisana okutlhogekako ekufakweni. Nangabe kuvela iindleko ezingezelelweko malungana nesofthiwe ebezingakaqalwa lokha nasenza isivumelwano nawe, iindleko lezo zizokuba nge-akhawunti yakho. Nangabe udinga isizo lethu ngomsebenzi wokufaka ngaphezu kwesilinganiso esivunyelwene ngaso, singakhokhisa amazinga wethu ajwayelekileko we-awa.
3.49. Lapho kufanele khona, singakghona, ngokubona kwethu, ukugcina isofthiwe kumaseva wakho we-WLHS.
3.50. Unomthwalo wayo yoke i-bandwidth kanye nethrafikhi ehlotjaniswa neSeva yakho. Singagada ukusetjenziswa kwethrafikhi kanye nokukhuphuka ngesikhathi sama-awa wokusebenza, kodwana uhlala unesibopho sazo zoke iindleko ezihlobene nethrafikhi. Nangabe iseva yakho iba mthombo namkha umnqopho wokuhlaselwa kokuphikiswa kwesevisi, sinelungelo lokuyivala kunethiwekhi nangabe kungekho esinye isisombululo esisebenzako esitholakalako.
3.51. Asinamthwalo wesofthiwe oyifakako nofana oyisebenzisako, kufaka hlangana ubuthakathaka nofana ithrafikhi eyakhiwe yisofthiwe enjalo. Usebenzisa isofthiwe enjalo ngobungozi bakho.
Ukurarulula imiraro, umsebenzi wesikhatjhana, nomsebenzi ophuthumako
3.52. Ukurarulula imiraro okubawa nguwe kungakhokhiswa ngenani lethu elijwayelekileko le-awa. Nangabe imbangela itholakala bona kungenxa yokunganaki kwethu okukhulu, amacala lawo angasuswa. Abaphathi bethu abaphezulu bazokuqunta bona ukunganaki okukhulu kwenzeke na.
3.53. Nawufuna umsebenzi wesikhatjhana ngaphandle kwama-awa wokusebenza, kufanele uhlele umsebenzi onjalo nathi. Sizokusebenza kwaphela emsebenzini ophuthumako ngaphandle kwama-awa wokusebenza.
3.54. Singakubhadela isikhathi esichithwe ukurarulula imiraro engaphandle kwamandla wethu nofana ebesingakghoni ukukhandela nofana ukuyirarulula msinyana.
Imali yesevisi ye-WLHS
3.55. Singakhuphula iindleko zeenkonzo ze-WLHS qobe mnyaka ngemva kokukhumbula ilanga esathoma ngalo ukukunikela ngeenkonzo. Sizokunikela isaziso esitlolweko samalanga ama-30 nganoma ngikuphi ukukhuphuka okunjalo. Nawuphikisana nokunyuka, ungaqeda ubuhlobo ngokuya kwemibandela ejwayelekileko.
Isekelo le-WLHS kanye neSiqinisekiso sezinga lesevisi (i-SLA)
3.56. Isevisi ye-WLHS ikhambisana nesiqinisekiso sethu se-99.9% sesikhathi sokusebenza senethiwekhi. Iinkolodo ze-SLA zisebenza kwaphela emalini ejwayelekileko yenyanga. Isikhathi sesikhatjhana, iindleko zomuntu wesithathu, iindleko ze-hardware, nokusetjenziswa ngokweqileko kwethrafikhi akufakiwe eenkolodweni ze-SLA.
3.57. Ukuphazamiseka kwesevisi kuzokulungiswa ngaphakathi:
- 120 minutes during Business Hours; kunye
- 480 imizuzu ngaphandle kwama-awa wokusebenza.
Ama-awa wokusebenza ngoMsombuluko ukuya kuLesihlanu hlangana ne-09:30 ukuya ku-15:00, ngaphandle kwamaholideyi wesitjhaba.
Isiqinisekiso se-WLHS
3.58. Sizokulinga ukuphendula yoke imiraro ye-WLHS khulukhulu ehlobene ne-hardware yeseva kungakapheli imizuzu eli-120 ngemva kokuthi umraro wenzeke. Nasingawulungisi umraro we-hardware kungakapheli imizuzu eli-120, nofana kungakapheli nanyana ngisiphi isikhathi esikwelulekako, sizokubhadela imali elingana nemali yokubamba yenyanga yinye.
3.59. Uyavuma bona ukubuyiselwa kweseva ukusuka esipeleni kuya ngomthamo wedatha ezakubuyiselwa begodu kungabangela ama-awa ambalwa wokuphumula. Ebujameni obunjalo, asibophekile ukunikela ngesikwelede.
Isiqinisekiso sesikhathi sokusebenza senethiwekhi ye-WLHS
3.60. Siyaqinisekisa bona inethiwekhi yethu izokuba khona isikhathi esingu-99.9% nganoma ngiyiphi inyanga, ngaphandle kokulungisa okuhleliweko. Lokhu kutjho bona isikhathi sokuphumula kwenethiwekhi akukafaneli sidlule imizuzu ema-43 kiyo nanyana ngiyiphi inyanga, elinganiswa kusukela ngelanga lokuthoma ukuya ngelanga lokugcina lenyanga leyo.
- Isikhathi sokusebenza senethiwekhi sifaka hlangana ukusebenza kwesakhiwo senethiwekhi ngaphasi kolawulo lwethu, kufaka hlangana ama-router, amaswitshi, isakhiwo se-firewall, kanye nokufaka amakhebuli.
- Isikhathi sokuphumula senethiwekhi sikhona lokha ikhasimende lingakghoni ukudlulisa nokwamukela idatha ukuya nokubuya enkonzweni yethu elawulwako, njengombana kulinganiswa ziinhlelo zethu zokuqapha ze-WLHS.
3.61. Nangabe isikhathi sokusebenza senethiwekhi singaphasi kwama-99.9% ngenyanga ethileko, sizokubhadela i-5% yemali ebhadelwako yangenyanga ngayinye yemizuzu ema-30 yokungasebenzi, ukufikela ku-100% yemali yenyanga yesevisi yokubamba namkha iSeva ethintekako.
3.62. Nangabe unesisombululo sokutholakala okuphezulu njengengcenye yesiphakamiso se-WLHS, i-SLA eyengeziweko ingavunyelwa esiphakamisweni esisayinwe nguwe.
3.63. Akukho sikwelede esibhadelwako:
- lapho kunokuwohloka kweSevisi ngaphandle kwamandla wethu;
- ngesikhathi samafasitela wokulungisa ahleliweko;
- lapho ukuhlaselwa kwe-DDoS okwakhiwe kuhle kuhlose iSeva yakho nofana umthangalasiseko wokusingatha;
- ngesikhathi sesehlakalo esikhulu; namkha
- lapho isikhathi sokuphumula sibangelwa kuhluleka kwamasekhethi wokufinyelela kunethiwekhi yethu, iindaba ze-DNS ezingaphandle kolawulo lwethu, ukusabalala kwe-DNS, izenzo zakho zokunganaki nofana ukutjhiya kwakho, nofana ukucima kwenye indawo ku-Inthanethi okuvimbela ukufikelela emisebenzini yakho yokusingatha.
3.64. Asinamthwalo wesiphequluli nofana ukugcinwa kwe-DNS okwenza iwebhusayithi yakho ibonakale ingafinyeleleki lokha nayifinyelelekako. Ukungafakwa lokhu akusebenzi lapho umraro uvela khona nge-Server yethu ekuxhumaneni ne-Inthanethi nofana ama-router wethu.
3.65. Nawufisa ukufaka isibawo sesikolodo, kufanele uthumele isibawo sakho ku ama-akhawunti@thelinkshost.com kungakapheli ama-awa ama-48 wesikhathi sokuphumula. Isibawo sakho kufanele sifake amalanga nesikhathi sokungatholakali kwenethiwekhi. Amakhredithi azokusetjenziswa kwaphela nasiqinisekisa isikhathi sokuphumula ngokuya ngeenhlelo zethu zokugada, begodu nanyana ngisiphi isikwelede esivunyelweko sizokusetjenziswa ngaphakathi kwemijikelezo emibili yokukhokha. Isikwelede esipheleleko esinikelweko nganoma ngiyiphi inyanga angeze sadlula imali yokubamba yenyanga yesevisi ethintekako.
Ukusingatha
3.66. Isevisi yokuhlanganisa ikunikela isikhala se-rack, ukuxhumana kwamandla, nokuxhumana kwedatha kwaphela. Kufanele unikele ngeseva yakho nofana amaseva kanye neensetjenziswa.
3.67. Uhlala unesibopho sayo yoke imitjhini efakwe e-rack yakho. Sinesibopho sendawo lapho i-rack igcinwa khona nokuthintana kwenethiwekhi esikunikelako.
3.68. Nguwe wedwa onesibopho sayo yoke i-bandwidth kanye nethrafikhi ehlobene nesevisi yakho yokufaka hlangana begodu unesibopho sazo zoke iindleko zethrafikhi. Lokhu kufaka hlangana ukutjheja ukusetjenziswa njalo ngeNdawo yamaKlayenti. Ithrafikhi kwaphela enikelwa ngu The Links Host izakubonakala endaweni yamaKlayenti. Nanyana ngimaphi amathulusi wokugada esiwanikelako enzelwe lula kwaphela begodu awasiwo wesikhathi sangempela. Asinamthwalo wokunyuka kwethrafikhi, ukuhlaselwa, nofana ukulahlekelwa okubangelwa kulibaziseka kokubika.
3.69. Nangabe iseva yakho nofana iingcenye zenethiwekhi ziba mthombo nofana umnqopho wokuhlaselwa kokuphikiswa kwesevisi, singakususa kunethiwekhi nangabe siqunta ngokuzwakalako bona ayikho enye indlela esebenzako etholakalako.
3.70. Sithathe amagadango azwakalako wokunikela ngesakhiwo esiqinileko endaweni. Kodwana, nangabe kukhona okuthileko okwenzekako, angeze saba nesibopho sokulahlekelwa nofana umonakalo obangelwa kukwehluleka kwethu, ngaphandle kwalokho umlandu ongakghoni ukukhishwa ngokusemthethweni.
3.71. Kufanele ulandele ngaso soke isikhathi iinkambiso zezamaphilo nokuphepha ezisebenza emakhasimendeni angena endaweni. Singanqabela ukungena lapho sikholelwa bona awuthobeli iinkambiso ezinjalo.
3.72. Singamisa imisebenzi yokubeka ndawonye okwesikhatjhana ukwenzela bona silungise, silondoloze, sithuthukise, sitjhugulule, sifake esikhundleni, namkha sithuthukise imisebenzi leyo. Sizokunikela ngesaziso samalanga ali-14 wangaphambilini lapho kungenzeka khona. Angeze sibe nesibopho sokulahlekelwa namkha umonakalo obangelwa kukumiswa okunjalo.
3.73. Singaqeda nanyana ngiyiphi isevisi yokusebenzisana ngesaziso esitlolwe phasi samalanga ama-30 kuwe.
3.74. Nangabe enye ihlangothi yephula isibopho esiqakathekileko ngaphasi kwesiVumelwano begodu yehluleka ukulungisa ukwephulwa kungakapheli amalanga alikhomba ngemva kokutlolwa kwesaziso, nofana ifakwe esigabeni sokuvalwa kwesikhatjhana nofana sokugcina, ukuthathwa kwepahla, ukuphathwa kwezomthetho, nofana ukuvumelana nabakolodi, nofana ihluleke ukwanelisa isahlulelo kungakapheli amalanga ali-10, elinye ihlangothi lingakhansela isivumelwano esibhalwe phasi. Lokhu akuthinti ilungelo lanoma ngiliphi ihlangothi lokufaka isibawo sokulimala ngokwephula umthetho.
3.75. Akukho hlangothi elinesibopho somonakalo ongakaqondi, ongakalindeleki, okhethekileko, nofana ukulahlekelwa okuvela esiVumelwaneni, okufaka hlangana ukulahlekelwa yinzuzo, imali engenako, ukulondolozwa okulindelweko, ukuthengiselana kwebhizinisi, ukuthandwa, nofana ezinye iinkontileka, kungakhathaliseki bona zivela ngokunganaki nofana ukwephulwa kwesivumelwano.
3.76. Umthwalo wethu woke kuwe wokulimala okunqophileko ngaphasi kwesevisi yokufaka hlangana angeze wadlula iinyanga ezintathu zemali yakho yokusingatha.
Isiqinisekiso sesikhathi sokusebenza senethiwekhi
3.77. Njengekhasimende lokuhlanganyela, siyaqinisekisa bona inethiwekhi yethu izokutholakala isikhathi esingu-99.9% nganoma ngiyiphi inyanga, ngaphandle kokulungisa okuhleliweko. Lokhu kutjho bona isikhathi sokuphumula kwenethiwekhi akukafaneli sidlule imizuzu ema-43 kiyo nanyana ngiyiphi inyanga, elinganiswa kusukela ngelanga lokuthoma ukuya ngelanga lokugcina lenyanga leyo.
- Isikhathi sokusebenza senethiwekhi sifaka hlangana ukusebenza kwesakhiwo senethiwekhi esifaka hlangana ama-router, amaswitshi, kanye namakhebuli, kodwana asifaki iinsetjenziswa nofana isofthiwe esebenza ku-hardware yakho.
- Isikhathi sokuphumula senethiwekhi sikhona lokha nawungakwazi uku-ping kuSeva begodu isikhathi sokuphumula sirekhodwa lihlelo lethu lokutjheja.
3.78. Nangabe isikhathi sokusebenza senethiwekhi singaphasi kwama-99.9% ngenyanga ethileko, sizokubhadela i-5% yemali ebhadelwako yangenyanga ngayinye yemizuzu ema-30 yokungasebenzi, ukufikela ku-100% yemali yenyanga yesevisi yokubeka ndawonye ethintekako.
3.79. Akukho sikwelede esibhadelwako lapho umraro ubangelwa:
- ukulungiswa okuhleliweko;
- ukuwohloka kweSevisi ngaphandle kwamandla wethu;
- isenzakalo esikhulu;
- ukuhlaselwa kwe-DDoS ngokujamelene neseva yakho nofana umthangalasiseko wokusingatha;
- izenzo zobudedengu nofana ukutjhiya kwakho; namkha
- ukungatholakali kwakho okusivimbela bona singakwazi ukukuthinta ukurarulula umraro.
3.80. Nawufuna ukufuna isikwelede, kufanele uthumele isibawo ku- ama-akhawunti@thelinkshost.com kungakapheli ama-awa ama-48 ngemva kokuthi isigameko sibikwe. Isibawo kufanele sifake inomboro yakho yekhasimende, ibizo lakho njengombana libhalwe ku- The Links Host i-invoyisi, ilanga nesikhathi esilinganiselweko somraro, kanye namakhodi wokukhomba ukubeka ndawonye nofana ibizo leseva. Amakhredithi azokusetjenziswa kwaphela nasiqinisekisa isikhathi sokuphumula ngokuya ngeenhlelo zethu zokugada, begodu nanyana ngisiphi isikwelede esivunyelweko sizokusetjenziswa ngaphakathi kwemijikelezo emibili yokukhokha. Isikwelede esipheleleko esinikelweko nganoma ngiyiphi inyanga angeze sadlula imali yokubamba yenyanga yesevisi ethintekako.
Imali yokubamba okuzinikeleko nendawo
3.81. Uzakubhadela imali yokusingatha okuyisisekelo yokusingatha okuzinikeleko nokusingatha okuhlanganisiweko njengombana kutjengisiwe kuwebhusayithi nofana esithethweni esifaneleko nofana i-oda.
3.82. Imali yokusingatha ayifaki:
- iimali zokuhlela;
- iindleko ezihlobene nokusetjenziswa kwebhendiwithi;
- iindleko zombane, lapho kufanele khona;
- iimali zokubhukuda, lapho kufanele khona;
- iindleko zeyunithi ye-rack, lapho kufanele khona;
- iimali ezincani zokulondoloza, lapho kufanele khona;
- iimali zamakheli we-IP angezelelweko; kunye
- iindleko ezingezelelweko zememori nofana i-hard drive.
Nanyana ngiyiphi into engafakwanga ngokucacileko esilinganisweni esijayelekileko esitjengiswe kuwebhusayithi nofana ikhotheshini ingadosa imali eyengeziweko ezokubhadelwa nguwe. Ukunyuka kwamanani weensetjenziswa kungathinta iindleko ezihlobene nogesi lapho kufanele khona.
Ukubuthelelwa kweenkolodo
3.83. Nangabe ama-invoyisi angabhadelwa amalanga ama-20, The Links Host angasebenzisa imisebenzi yokubuthelela izikwelede begodu athome amagadango womthetho wokubuyisa nanyana ngiziphi iindleko ezingakabhadelwa nezingaphikiswako. Uyavuma bona uhlala unesibopho sazo zoke iindleko zokubuthelela isikwelede, amakhomishini, iindleko zomthetho, kanye neendleko zokubuyisa, begodu The Links Host angabhala ukubhadela okumelene nawe ne-ejensi yokubika isikolodo lapho kuvunyelwa khona mthetho.
4. Imibandela ye-imeyili
4.1. Sizokunikela ngeenkonzo ezihlobene nama-imeyili ezilandelako kumakhasimende akhetha ukusingathwa okwabelwanako nofana ukusingathwa okuzinikeleko okulawulwako kwaphela:
- Ukuhlunga i-imeyili yezokuthengisa engakacelwa (spam): kunikelwe ngokuzikhandla, ngaphandle kwesiqinisekiso, kusetjenziswa amathekhnoloji afaneleko afana ne-SpamAssassin nofana amathulusi afanako;
- Ukuhlunga amagciwane: kunikelwe ngokuzikhandla, ngaphandle kwesiqinisekiso, kusetjenziswa amathekhnoloji afaneleko afana ne-ClamAV nofana amathulusi afanako;
- SMTP (Iphrothokholi yokudlulisa iposi elula) yokuthumela iposi ephumako;
- I-POP3 (Iphrothokholi yePosi) yokudawuniloda iposi engenako; kunye
- IMAP (Iphrothokholi yokufikelela imilayezo ye-inthanethi) yokufunda nokuphatha iposi kuseva.
4.2. Sizokuthatha amagadango afaneleko ukwenza indawo yakho ye-imeyili ivikeleke begodu ithembeke.
4.3. Sizo:
- yenza koke okusemandleni wethu ukusekela ukusetha nokuhlela; kunye
- ungabi nesibopho sokungahambisani hlangana namasistimu wethu nanyana ngisiphi isicelo somuntu wesithathu.
5. Imibandela yegama lesizinda
Ukubhalisa I-Domain
5.1. Umlawuli usebenzisa ihlelo lokurejista elisetjenziselwa ukusebenza ukuthengiselana ngegama lesizinda se-.co.za okuthonywe ngabatloli abafana The Links Host, kufaka hlangana ukutloliswa, ukubuyekezwa, ukuvuselelwa, ukususwa, imibuzo, nokudluliselwa.
5.2. Singagunyazwa njengoMtloli ozijameleko ukutlolisa amabizo we-Domain erherhweni lokutlolisa loMlawuli. Woke amabizo wesizinda se-.co.za atloliswe sithi egameni lakho angaphansi kwemiThethomgomo yomlawuli, engatjhugululwa ngeenkhathi ezithileko.
5.3. Sithatha amagadango ngokuya kwemiyalo yakho ukufikela lapho imiyalo leyo isemthethweni begodu ingenzeka. Abaphathi bebizo lesizinda bangakhansela, badlulisele, nofana bamise ukutloliswa kwebizo lesizinda ebujameni obuthileko, kufaka hlangana lapho kutlhogeka khona ngokomthetho, umyalo wekhotho, nofana isiqunto sokulamula.
5.4. Singasebenzisa neenkonzo zabatloli bamazwe ngamazwe ukutlolisa amadomeyini wezinga eliphezulu elijwayelekileko kanye namadomeyini angasiwo wekhodi yenarha. Ukutloliswa okunjalo kusekelwe emibandeleni yomtloli ofaneleko nerejista. Asikwazi ukuqinisekisa ukutloliswa okuphumelelako kwanoma ngiliphi ibizo le-Domain elikhethwe nguwe.
5.5. Imigomo elandelako isebenza ekubhalisweni kwamabizo wesizinda:
- Amagama wesizinda atholakala ngokuthi ngubani ofika kuqala, begodu angeze saqinisekisa ukutholakala.
- Asivumeli ukusebenzisa i-inthanethi namkha ukutloliswa kwesizinda okungakalungi okuhloswe ngakho ukwenza inzuzo ephawu lokuthengisa lomunye umuntu namkha ukuthandwa okuhle.
- Ibizo lesizinda lilayisense yokusebenzisa isizinda ngesikhathi sisekhona begodu sitlhogonyelwe kuhle; akusibo ubunikazi ngomqondo ovamileko womthetho wepahla.
- Kuqakathekile bona umuntu namkha ihlangano efaneleko itjengiswe njengoMtloli.
- Wena, njengoMtloli namkha i-ejenti egunyaziweko, ugcina ukulawula ibizo lakho leDomeyini, begodu siligcina njengengcenye yeSevisi.
- Singafaka imininingwana yethu njengokuthintana kokubhadela nokwezobuchwepheshe ngaphandle kobana uphathe irekhodi leGama lesizinda ngqo nerejista efaneleko.
- Nanyana ngiliphi ikheli le-IP esilinikele lona lihlala liyipahla yethu sodwa begodu livunyelwe bona lisebenzise ngesikhathi sesivumelwano kwaphela.
- Nangabe ungumthengisi we The Links Host, angeze wazenza umtloli webizo lesizinda sekhasimende lakho. Nawenza njalo, singaqeda ubujamo bakho bomthengisi.
- Ukutloliswa okutjha kwe-.co.za kungaba ngaphasi kwesikhathi samalanga alikhomba ngemva kokutloliswa, lapho ukukhanselwa kungenzeka khona ngemiphumela yeendleko ezincani.
- Amagama wesizinda avamise ukutloliswa umnyaka owodwa. Nanyana sizokulinga ukusiza ekukhandeleni ukuphelelwa sikhathi, uhlala unesibopho sokuqinisekisa bona ibizo lakho le-Domain aliphelelwa sikhathi. Singayivuselela ngokuzenzakalelako ngaphandle kobana usitjele bona singakwenzi njalo.
5.6. Nawukhansela ibizo lesizinda ngesikhathi somusa, linganikelwa ubujamo bokukhululwa okulindelweko begodu angeze latholakala godu bekube kulapho isikhathi somusa siphela. Ungakhokhiswa imali yokuphatha yesikhathi somusa. Lokha isikhathi somusa nasele siphelile, ibizo lesizinda lingakhululwa bese lisuswe kudathabeyisi yerejista, okwenza bona litholakale kwabanye. Angeze wadlulisela ibizo lesizinda komunye umtloli ngesikhathi sesihle. Nangabe ibizo lesizinda libuyiselwa ngesikhathi somusa, akukho ukubuyiselwa kwemali okuzokusetjenzwa.
5.7. Kufanele unikele ngalo loke ilwazi esilibawa kuwe. Asinamthwalo wokulibaziseka nofana ukutlolisa okubhalelwako okubangelwa lwazi olungakapheleli nofana olungakalungi olunikelwe nguwe.
5.8. Iimali ezilandelako zingabizwa nguwe:
- imali yomlawuli yonyaka yebizo lesizinda;
- imali yethu yesevisi yokufaka isibawo, ukugcina, ukuvuselela, nofana ukuphatha ibizo le-Domain egameni lakho; kunye
- zoke iindleko ezizwakalako nofana iindleko ezihlobene nokutloliswa, ukudluliselwa, nofana ukuvuselelwa.
Imali yesevisi le ayibuyiselwa emuva ngaphandle kobana sitjho ngenye indlela.
5.9. Uqinisekisa bona:
- unelungelo lokuzitlolisa nokusebenzisa ibizo lesizinda; namkha
- unemvumo yoMtloli nangabe awusuye umnikazi; kunye
- awukavunyelwa mthetho namkha ngenye indlela ukutlolisa ibizo lesizinda; kunye
- ukusebenzisa kwakho ibizo lesizinda akuphuli amalungelo wepahla yobuhlakani yanoma ngubani onelungelo lokufuna amalungelo ngebizo lesizinda namkha nanyana ngiyiphi ingcenye yalo eqakathekileko.
5.10. Usivikela kikho koke ukulahlekelwa namkha umonakalo esingaba nawo ngokubhaliswa kwakho namkha ukusebenzisa ibizo le-Domain.
Amatjhuguluko ku-.co.za Ibizo lesizinda nelwazi lebizo lesizinda
5.11. Thina noMlawuli asikwazi ukutjhugulula ibizo lesizinda ngokwalo. Nangabe kunephutha lokupeleda ibizo lesizinda, ibizo lesizinda elingakalungi kufanele likhanselwe begodu ukutloliswa okutjha kufanele kwenziwe. Ngaphandle kobana ubawe ukutjhuguluka ngaphakathi kwesikhathi esifaneleko, kungabhadelwa enye imali.
5.12. Umtloli namkha i-ejenti yakhe egunyaziweko angatjhugulula ilwazi lomtloli le-.co.za njengebizo, ikheli le-imeyili, inomboro yomtato, namkha ikheli lendawo ngeNdawo yeKlayenti.
5.13. Nangabe uMtloli une The Links Host iphrofayili, uMtloli angenza amatjhuguluko anjalo ngqo.
5.14. Nangabe uMtloli akhetha i-ejenti ene- The Links Host iphrofayili ukuphatha ibizo lesizinda, ibizo lesizinda lingahlotjaniswa nephrofayili leyo begodu i-ejenti ingenza amatjhuguluko.
5.15. The Links Host uzokwenza ngokuya kwemiyalo yomnikazi wephrofayili nofana nanyana ngubani ogunyaziweko ukwenza iphrofayili leyo.
5.16. Ngemva kokutjhuguluka, ubujamo bebizo lesizinda bungatjhuguluka bube sebujameni obulindelweko begodu buhlale bunjalo amalanga amahlanu alandelanako, kube sikhathi sesistimu esisungulwe mlawuli. Ekupheleni kwaleso sikhathi, ilwazi lebizo lesizinda lizokubuyekezwa ngokuzenzakalelako.
5.17. Umtloli angabuza The Links Host ukwenza iphrofayili nokudlulisa ukulawula kwebizo le-Domain kuleyo phrofayili, inqobo nje nangabe iimfuneko zethu zihlangabezwa.
Iingxabano
5.18. Nangabe kuvela ukuphikisana hlangana noMtloli nomunye umuntu, kufaka hlangana i-ejenti, malungana nokulawulwa kwebizo le-Domain nofana The Links Host iphrofayili lapho ibizo le-Domain lihlotjaniswa khona, singakhandela nanyana ngiliphi ihlangothi bona lingafinyeleli nofana libuyekeze ibizo le-Domain nge-Client Area bekube kulapho ukungezwani kurarululwa nofana sithola imiyalo etlolwe phasi efaneleko evela esiphathisweni esinekghono nofana umuntu ogunyaziweko, okufaka hlangana umthengisi, umphathi, isiqunto esivumelekileko senkampani, imvumo yomlingani, umyalo wekhotho, nofana umyalo wokulamula, njengombana kufanele.
5.19. Ebujamweni obuthileko ibizo lesizinda lingakhiywa. Ibizo lesizinda elivaliweko lingadluliselwa mlawuli kwaphela. Ukukhiya kuvame ukusetjenziswa lapho ikhotho nofana igunya elaziwako liphethe ingxabano ephathelene nebizo lesizinda. Ibizo lesizinda lizokuhlala liqandisiwe bekube kulapho ukuphikisana kuqedwa.
5.20. Umtloli uyasivikela malungana nanyana ngikuphi ukulahlekelwa nofana umonakalo ovela ekuvimbeleni kwethu ukufinyelela, nofana ukubuyekezwa, kwebizo le-Domain ngesikhathi sokuphikisana.
Igama lesizinda lidluliselwa komunye umtloli
5.21. Ungadlulisela ibizo lakho lesizinda komunye umtloli nganoma ngisiphi isikhathi ngaphandle kwesikhathi somusa, ngokuya ngenqubo yokurejista esebenzako.
5.22. Ikambiso yokudlulisa ilawulwa miThethomgomo yoMlawuli esebenzako.
5.23. Ngemva kokufaka isibawo sokutjhugulula ilwazi loMtloli weGama lesizinda ngehlelo lokutlola, uMtloli ozuzako uzakuthoma iKqubo yokuTjhugulula uMtloli. Imithetho yokuvowuda nokuvuma ephumelako ilawulwa yindlela yokurejista esebenzako kanye namalayini wesikhathi.
Ukukhanselwa kwamagama wesizinda
5.24. Ibizo lesizinda lingakhanselwa nganoma ngisiphi isikhathi ngaphandle kwesikhathi somusa.
5.25. Ukuthoma isibawo sokukhansela kungabangela bona ibizo lesizinda limiswe begodu ekugcineni lisuswe erejista.
5.26. Nasele ithomile, isikhathi sokumiswa esilindelweko singasebenza, ngemva kwalokho ubujamo bungatjhuguluka bube kususwa okulindelweko. Ekupheleni kwesikhathi sokususwa, ibizo lesizinda lingasuswa bese libuyiselwa esiqhemeni samagama wesizinda atholakalako. Amagama wesizinda asusiwe angeze abuyiselwa emuva.
5.27. Ukumiswa okulindileko nesikhathi sokususwa okulindileko ziinqophiso ezijameleko zerejista nofana zesistimu begodu angeze zatjhugululwa sithi.
Ukuvuselelwa kwamagama wesizinda
5.28. Singathumela isikhumbuzo sokuvuselelwa nge-imeyili ngaphambi kwelanga lokuvuselelwa kwebizo lakho lesizinda.
5.29. Nangabe awufuni ukuvuselela ibizo lesizinda, kufanele unikele isaziso ngendlela esiyitjhoko, kufaka hlangana lapho kufanele khona ngokuchofoza isixhumanisi ku-imeyili yokukhumbuza ukuvuselelwa, ukuqeda isizinda nge-Klayenti Area, nofana ukusithumelela i-imeyili ngqo.
5.30. Nawunganikeli isaziso esitlhogekako ngesikhathi, singavuselela ibizo le-Domain ngokubona kwethu bese sifaka imali yokuvuselela ku-invoyisi yakho elandelako.
Ukubhadela okuzenzakalelako kweenkonzo zesizinda
5.31. Nangabe wehluleka ukubhadela nanyana ngiziphi iindleko namkha imali ephathelene nokutloliswa, ukuvuselelwa, ukubuyekeza, ukutjhugulula, namkha ukuphathwa kwebizo le-Domain, singa:
- ukusebenzisa isibambiso namkha ilungelo lokugcina phezu kwebizo lesizinda bekube kulapho imali efaneleko ibhadelwa;
- ukuthola nofana ukuvumela ukumiswa, ukupheliswa, nofana ukususwa kwebizo le-Domain; namkha
- Dlulisa ibizo lesizinda lapho kuvunyelwe khona mthetho nofana imithetho yokurejista.
Ukupheliswa kweenkonzo zesizinda
5.32. Nangabe iSevisi yeDomeyini ipheliswa nganoma ngisiphi isizathu, singathi, ngaphandle kokuthatha umlandu, sazise uMtloli namkha iRejista efaneleko begodu siyilaye bona isisuse namkha amasistimu wethu njengesiphathi sebizo lesizinda, nanoma kungekho esikhundleni esitholakalako khonokho.
5.33. Nangabe nanyana ngimuphi uMtloli namkha iRejista itjhugulula, imise, namkha iqeda imisebenzi esithembele kiyo ukunikela ngemisebenzi yeDomeni, sizokulinga ukuqinisekisa ukuragela phambili lapho kungenzeka khona. Nasingakghoni ukwenza njalo, angeze saba nesibopho kuwe nofana komunye umuntu ngokulahlekelwa nofana umonakalo.
Ukuphikisana ngebizo lesizinda
5.34. Iindlela ezihlukahlukeneko zokurarulula iingxabano zingasebenza emagameni wesizinda atlolisiweko ephasini loke, okufakahlangana umThethomgomo wokurarulula iingxabano zamagama wesizinda afanako wama-gTLD athileko, nanyana ngimiphi imithetho yokurarulula iingxabano esebenzako enarheni yekhethu, kanye neenkambiso ezifanako nakwamanye ama-ccTLD.
5.35. Iingxabano hlangana nawe nanyana ngimuphi umuntu wesithathu malungana nokutloliswa nofana ukusetjenziswa kwebizo le-Domain zingalethwa ngaphasi kwananyana ngiyiphi enye indlela yokurarulula iingxabano, phambi kwekhotho, nofana phambi kwekhotho yokulamula enegunya.
5.36. Angeze sahlanganyela ekuphikisaneni hlangana nawe nomuntu wesithathu. Nawusibandakanya emrarweni onjalo, uyasivikela nanyana ngikuphi ukulahlekelwa, umonakalo, iindleko, nofana iindleko zomthetho, okufaka hlangana iindleko zommeli neklayenti lapho kungabuyiselwa khona ngokusemthethweni.
5.37. Ibizo le-Domain elikhiyiweko nofana eliqhwaziweko angeze lavuselelwa, likhanselwe, libuyiselwe emuva, nofana likhutjhwe bekube kulapho livulwa nofana ukuphikisana sele kuqediwe.
6. Eminye imisebenzi
6.1. Singanikela ngeenkonzo zabantu besithathu ngeenkhathi ezithileko.
6.2. Nanyana senza imizamo ezwakalako yokukhetha abathengisi abathembekileko begodu silondoloze ubudlelwano beenkonzo, asilawuli iinkonzo zabantu besithathu begodu asinasibopho ngazo. Usebenzisa imisebenzi leyo yomuntu wesithathu ngobungozi bakho.
6.3. Asinamthwalo wokulahlekelwa namkha umonakalo ovela ekusebenziseni kwakho imisebenzi yabanye abantu, okufaka hlangana ukuphazamiseka namkha ukungatholakali kwemisebenzi leyo.
Amawebhusayithi weShelfu
6.4. Nawuthenga isevisi yeWebhusayithi yeTjhelfu, uzokuba namalanga wokusebenza alandelanako ama-20 kusukela ngelanga lokubhadela ngokuzeleko ukuqeda umsebenzi. Ukulethwa kwesevisi kuzokuphela lokha nanyana ngikuphi kokulandelako kwenzeka kokuthoma:
- uyaqinisekisa bona uyaneliseka ngeWebhusayithi yeTjhelfu ethunyelwe;
- ukubuyekezwa okuthathu kweWebhusayithi yeTjhelfu sele kuphelile; namkha
- Amalanga ama-20 alandelanako wokusebenza sele adlule kusukela ngelanga lokubhadelwa okuzeleko.
Nanyana ngimuphi omunye umsebenzi otlhogekako ngemva kokuthi isevisi iphele namkha ngemva kokuthi isikhathi samalanga wokusebenza ama-20 siphelile sizokukhokhiswa ngezinga lethu lokusekela nokwenza ngendlela oyifunako. Konke ukukhulumisana okuphathelene nokulethwa kweWebhusayithi yeTjhelfu kuzokwenzeka ngeNdawo yethu yamaKlayenti ngokusebenzisa ithikithi lokusekela elijwayelekileko.
7. Imisebenzi yomthengisi
7.1. Abathengisi banesibopho sokusekela amaklayenti wabo. Asinikeli isekelo ngqo kumakhasimende womthengisi ngaphandle kobana usemisebenzini yethu yokusingatha ye-White Label. Nangabe iklayenti lomthengisi lithintana nathi ngqo, sinelungelo lokumisa imisebenzi yeklayenti lelo bekube kulapho umthengisi sele athoma umsebenzi wakhe wokusekela. Zoke iimbawo zokusekelwa kufanele zenziwe mthengisi egameni lamakhasimende wakhe ngebanga lokuvikeleka. Sinelungelo lokuphelisa isevisi yakho nge The Links Host nangabe wehluleka ukunikela isekelo elaneleko lokuthoma emakhasimendeni wakho.
7.2. Njengomthengisi, uyavuma bona The Links Host uhlala anesibopho sokunikela ngeenkonzo. Ebujameni obuthileko singakateleleka bona sisebenze ngqo neklayenti lakho, kufaka hlangana lapho:
- awutholakali ama-awa ama-96 nofana ngaphezulu begodu awukwazi ukutjheja isibawo seklayenti esisemthethweni;
- wehluleka ukuthobela isibawo seklayenti esisemthethweni nofana wehluleka ukusebenzisa amatjhuguluko wezobuchwepheshe atlhogekako ukobana iklayenti ithole amaSevisi;
- wehluleka ukubhadela imali efaneleko The Links Host; namkha
- uyafa, lapho ubeka khona ngokungabuyiselwa emuva The Links Host njengommeli wakho ne-ejenti ukwenza izinto ezinjalo nokutlikitla amadokhumende anjalo njengombana kungatlhogeka malungana neSevisi.
7.3. Nawenza isibawo sanoma ngiyiphi iSevisi egameni leklayenti lakho, kufanele uqinisekise bona iklayenti lakho liyavumelana nemibandela yethu yokusingatha, kufaka hlangana umThethomgomo wokuSebenzisa owamukelekako nomThethomgomo wePhrayivesi.
7.4. Angeze wagadangisa namkha usabalalise izinto zokukhangisa namkha wenze iintatimende zomphakathi namkha zeendaba malungana The Links Host nofana amaSevisi wethu ngaphandle kwemvumo yethu etloliweko.
7.5. Angeze wasebenzisa ibizo elithi "The Links Host" namkha nanyana ngisiphi isifinyezo sayo ngaphandle kwemvumo yethu etloliweko.
7.6. Njengomthengisi ungaba nokufikelela endaweni yethu yamaKlayenti ukwenzela bona ulawule amasethingi wesevisi, ukuvuselelwa, amasethingi we-imeyili, amagama wesizinda, nokubika. Awuvunyelwa ukwenza ngendlela oyifunako, ukutjhugulula igama, nofana ukutjhugulula indawo yamaKlayenti ukuze uyisebenzise ngaphandle kobana sivumele ngokutlola. Kufanele unikele ngokufinyelela kubasebenzi namakhasimende agunyazwe nguwe kwaphela. Unesibopho sakho koke ukufikelela endaweni yamaKlayenti ngabasebenzisi bakho abagunyaziweko nanyana ngisiphi isenzo esithathwe ngibo.
7.7. Sinelungelo lokuthatha nanyana ngiliphi igadango esilibona litlhogeka nganoma ngisiphi isikhathi ukubulunga ukuphepha nokusebenza okuthembekileko kwesakhiwo sethu, begodu uyazibophelela bona angeze wenze namkha uvumele nanyana yini engaphazamisa ukuphepha kwethu.
7.8. Ugunyaza The Links Host ukuthatha amagadango nganoma ngimuphi umyalo onikelwe nguwe, namkha othi uvela kuwe namkha iklayenti lakho, ngitjho nanyana kungavela ngokukhamba kwesikhathi bona kwenzeke ukukhwabanisa, ngaphandle kobana saziswe ngomyalo wokukhwabanisa ngaphambi kokuthi sithathe isinyathelo ngawo.
7.9. Ngaphandle kobana use-White Label Hosting Services, nguwe wedwa onesibopho sokucubungula woke amakholi wamaklayenti wakho kanye nokubuthelelwa kweenkolodo eziphathelene namaklayenti wakho.
7.10. Zoke iimbadelo ezibhadelwa nguwe ku The Links Host kufanele ibhadelwe msinyana nasele ibhadelwe.
7.11. Lokha nakunokungaboni ngaso linye hlangana namaqembu, uhlala ubophekile ukuragela phambili nokubhadela iindleko zeenkonzo njengombana zizokubhadelwa ngaphasi kwesiVumelwano.
7.12. Uyavikela ngokungabuyiselwa emuva The Links Host begodu uyibambe ingalimazi kikho koke ukulahlekelwa okwenziweko nofana okwenziwe The Links Host njengomphumela oqondileko nofana ongaqondileko wokusebenzisa kwakho nofana iklayenti lakho iMisebenzi, nofana nanyana ngisiphi isikhathi sokuphumula, ukuphela, ukuphazamiseka, nofana ukungatholakali kweMisebenzi.