MALAMULO ATHU WOCHITIKA (MENE NTCHITO ZOPHUNZITSIDWA)
Zasinthidwa komaliza: February 2016
Zomasulira zam'mbuyomu: August 2011, February 2013, June 2015
The Links Host ndi wothandizira pa intaneti ndi cloud computing service provider yomwe imapereka maulendo osiyanasiyana, seva, imelo, domain, reseller, colocation, ndi ntchito zokhudzana ndi makasitomala ake. Timapereka mautumikiwa malinga ndi Migwirizano Yathu Yopezera.
1. Kutanthauzira ndi Matanthauzo
1.1. Pokhapokha ngati nkhaniyo ikusonyeza mosiyana, mawu aliwonse ofotokozedwa mu Migwirizano Yachidule, akagwiritsidwa ntchito mu Migwirizano Yatsatanetsataneyi, adzakhala ndi tanthauzo lomwe laperekedwa mu Migwirizano Yambiri.
1.2. Pokhapokha ngati nkhaniyo ikusonyeza mosiyana, mawu otsatirawa ali ndi matanthauzo amene ali pansipa:
| Mawu | Tanthauzo |
|---|---|
| Administrator ndi Registry | UniForum SA, pokhala woyang'anira malo a .co.za domain name. |
| Ndondomeko za Oyang'anira | Ndondomeko zofalitsidwa ndi Administrator nthawi ndi nthawi, kuphatikizapo zomwe zimasindikizidwa pa registry.net.za kapena malo aliwonse olowa m'malo. |
| Dzina la Domain | Adilesi ya intaneti yowerengeka ndi munthu yolumikizidwa ndi tsamba la webusayiti kapena ntchito zapaintaneti. The Links Host imapereka ntchito zokhudzana ndi domain monga gawo la Domain Services. |
| Domain Services | Ntchito zomwe timakupatsirani zokhudzana ndi Ma Domain Names, monga zafotokozedwera mwatsatanetsatane. |
| Imelo Services |
Ntchito zomwe timakupatsirani monga:
|
| Kodi Zowopsa |
Khodi ya kompyuta iliyonse yomwe:
|
| Zosaloledwa | Zomwe zimaphwanya malamulo aliwonse ogwiritsiridwa ntchito. |
| Malo | The The Links Host malo opangira data ndi malo oyambira omwe ali ku South Africa, maiko ena ku Africa, kapena adilesi ina iliyonse kapena malo omwe tingawasonyeze nthawi ndi nthawi. |
| Kunama |
Mogwirizana ndi Makasitomala, zikuphatikizapo:
|
| Wolembetsa | Bungwe monga The Links Host ovomerezeka ndi Administrator kuti achite zinthu zokhudzana ndi dzina la domain mu .co.za domain name space. |
| Wolembetsa | Munthu kapena bungwe lomwe likufunsira kulembetsa Domain Name. |
| Seva | Zida zamakompyuta, makina, zida, kapena zida zenizeni zomwe mapulogalamu amagwirira ntchito. |
| Kusunga Seva | Ntchito zopezera alendo zomwe timapereka kwa inu. |
| Mapulogalamu | Makina ogwiritsira ntchito ndi mapulogalamu omwe timapereka kwa inu. |
| Vuto la System |
Chikhalidwe chilichonse chomwe chimachita kapena chitha:
|
2. Zochita ndi Kuyamikira
2.1. Ngakhale timachita zoyenera ndi zomveka kuti tiwonetsetse kuti Ntchitozo zilipo, zopanda zolakwika, zaposachedwa, komanso zodalirika, Ntchitozi zimaperekedwa "momwe ziliri" ndi "momwe zilipo" maziko ndipo amagwiritsidwa ntchito mwakufuna kwanu komanso pachiwopsezo chanu.
2.2. Tikhazikitsa ndi kusunga njira zodzitetezera kuti titeteze kukhulupirika ndi chinsinsi chazidziwitso zilizonse zaumwini zomwe timakusungirani kapena kukusungirani, monga momwe zilili m'malamulo oteteza deta.
3. Terms Hosting
General
3.1. Timapereka Ma seva, malo pa Ma seva omwe amagawidwa, kuchititsa ma Seva omwe ali ndi makasitomala, limodzi ndi mawebusayiti ndi maimelo amasamba omwe amayendetsedwa ndi anthu kapena mabungwe omwe sasunga ma seva awoawo.
3.2. Timangofunika kupereka mtundu wa Seva ndi masinthidwe omwe amalengezedwa panthawi yomwe mumayitanitsa Utumiki. Ngati ndinu kasitomala yemwe alipo ndipo mukufuna kukwezera ku Seva ina, titha kukulipiritsani ndalama zoonjezera.
3.3. Tichitapo kanthu kuti titsimikizire kuti woimira aliyense yemwe akufuna kugwiritsa ntchito Seva yanu pamalopo ndi ndani. Komabe, sitili ndi mlandu chifukwa cha kutaya kapena kuwonongeka kulikonse komwe kumabwera chifukwa chopezeka ndi munthu wosaloledwa. Muyenera kutidziwitsa mwa kulemba za anthu ololedwa kupeza Seva yanu.
3.4. Ngati tipeza kuti mwaphwanya Migwirizano ya Tsatanetsataneyi, titha kugwiritsa ntchito ufulu uliwonse womwe tili nawo m'malamulo, kuphatikiza kuyimitsa kapena kuyimitsa mwayi wopeza chithandizo chilichonse, popanda kuzindikira kapena popanda kuzindikira ngati kuli kololedwa.
Zamkatimu
3.5. Sitikudziwa, kapena chidwi ndi zomwe makasitomala amalandila kapena kudzera The Links Host pa Seva kapena phukusi logawana nawo, ndipo sitithandizira kapena kuvomereza zomwe zili ngati kuchititsa.
3.6. Palibe chomwe tingachite pokwaniritsa zomwe tikufuna pansi pa Utumiki chidzatengedwa ngati lingaliro laudindo kapena udindo pazokhutira ndi kasitomala. Makamaka, kuchepetsa udindo mu General Terms kumagwira ntchito pakutayika kulikonse, kuwonongeka, kapena kuwonongeka kwa deta yanu, mosasamala kanthu za chifukwa, kuphatikizapo kunyalanyaza, kulakwitsa kwadongosolo, kapena kulephera, kaya zinadziwikiratu kapena zosayembekezereka.
Managed Shared Hosting
3.7. Titha kupanga phukusi kupezeka pa Seva yogawana ndi makasitomala ena. Seva imakhalabe yathu nthawi zonse. Tidzakonza Seva molingana ndi kasinthidwe kathu koyang'anira komwe kumayendetsedwa pamalowo m'malo mwanu.
3.8. Sitili ndi udindo pamapulogalamu omwe mumayika kapena kugwiritsa ntchito, kuphatikiza kusatetezeka, nkhanza, kapena kuchuluka kwa magalimoto omwe amapangidwa ndi pulogalamuyo. Mumagwiritsa ntchito mapulogalamu otere mwakufuna kwanu.
3.9. Ngati kuli koyenera, titha kusunga mapulogalamuwa pa Ma seva athu omwe amayendetsedwa.
3.10. Ndinu nokha amene muli ndi udindo pa bandwidth ndi magalimoto onse okhudzana ndi phukusi lanu lothandizira. Izi zikuphatikiza kuyang'anira kagwiritsidwe ntchito pafupipafupi kudzera mu Client Area. Mudzakhala ndi mlandu pa zolipiritsa zogwiritsa ntchito mopitilira muyeso.
3.11. Zida zilizonse zowunikira magalimoto, malipoti, kapena zida zowongolera zomwe timapereka ndizothandiza kokha. Sapereka udindo kwa ife. Zoterezi si zenizeni ndipo zitha kuchedwetsedwa mpaka tsiku limodzi. Sitikhala ndi udindo chifukwa cha kuchuluka kwa magalimoto pamsewu, kuwukira, kuchedwetsa kupereka malipoti, kapena kutayika chifukwa cha malipoti omwe si a nthawi yeniyeni. Sitikukakamizika kupereka zambiri zamagalimoto kuposa zomwe zanenedwa kudzera mu Client Area.
3.12. Sitikhala ndi udindo wopereka laisensi ya mapulogalamu pokhapokha titapereka chilolezo choyenera.
Managed Dedicated Hosting
3.13. Tikhoza kukupatsirani Seva kuti mugwiritse ntchito nokha. Seva imakhalabe katundu wa The Links Host nthawi zonse. Tikhazikitsa ndi kuyang'anira Seva pamalopo m'malo mwanu.
3.14. Mafayilo onse a Server log amakhalabe athu. Ngati mupempha fayilo ya log ya Seva, tidzakupatsani kopi ya fayilo yoyenera.
3.15. Simuyenera kuchotsa Seva pamalopo popanda chilolezo chathu cholembedwa.
3.16. Tidzayang'anira Seva, kuphatikiza zida, mapulogalamu, ndi kukweza, mwakufuna kwathu, malinga ndi kuchuluka kwa ntchitoyo.
3.17. Ndime 3.10 imagwiranso ntchito pa Ntchito izi.
3.18. Ngati Seva ikhala gwero kapena chandamale cha kuletsedwa kwa ntchito ndipo tikukhulupirira kuti palibe njira ina yothandiza yomwe ilipo panthawiyo, titha kusiya Seva pamanetiweki.
3.19. Sitili ndi udindo pamapulogalamu omwe mumayika kapena kugwiritsa ntchito pa Seva, kuphatikiza zofooka zilizonse kapena kuchuluka kwa magalimoto opangidwa ndi mapulogalamuwa. Mumagwiritsa ntchito mapulogalamu otere mwakufuna kwanu.
3.20. Sitikhala ndi udindo pa chilolezo cha pulogalamu iliyonse pokhapokha titapereka kapena kubwereketsa pulogalamuyo.
Hosting Yoyendetsedwa (Yogawidwa ndi Kudzipereka), Kupezeka kwa Utumiki, Chitsimikizo cha Utumiki, ndi Network Uptime Guarantee
3.21. Timatsimikizira kuti netiweki yathu ipezeka 99.9% ya nthawi mwezi uliwonse, kupatula kukonza komwe kumakonzedwa. Izi zikutanthauza kuti kutha kwa netiweki sikuyenera kupitirira mphindi 43 mwezi uliwonse, kuyeza kuyambira tsiku loyamba mpaka lomaliza la mweziwo.
3.22. Kukwera kwa netiweki kumaphatikizapo kugwira ntchito kwa ma network omwe timayang'anira, kuphatikiza ma routers, ma switch, ma firewall, ndi ma cabling.
3.23. Kutha kwa netiweki kumakhalapo pamene kasitomala sangathe kutumiza ndi kulandira deta kupita ndi kuchokera ku ntchito zomwe zakhudzidwa, monga momwe zimayesedwera ndi machitidwe athu owunikira.
3.24. Ngati ma network uptime ndi ochepera 99.9% m'mwezi woperekedwa, tidzakulipirani 5% ya chindapusa chapamwezi pa mphindi 30 zilizonse zanthawi yotsimikizika, mpaka 100% ya chindapusa chapamwezi cha phukusi lokhudzidwa kapena Seva.
3.25. Palibe ngongole yomwe ilipidwa:
- pamene pali kuwonongeka kwa Utumiki kunja kwa ulamuliro wathu;
- pa nthawi yokonza mawindo okonzedwa;
- pa nthawi yamphamvu majeure chochitika;
- komwe kuukira kopangidwa bwino kwa DDoS kumalunjika Seva yanu kapena zida zogwirizira;
- komwe nthawi yocheperako ndi chifukwa cha kulephera kwa mabwalo ofikira ku netiweki yathu;
- komwe nthawi yopuma imachitika chifukwa cha zovuta za DNS zomwe sizikuwongolera mwachindunji kapena kufalitsa kwa DNS;
- kumene nthawi yopuma imachitika chifukwa cha machitidwe osasamala a kasitomala kapena zosiyidwa; kapena
- komwe kuzimitsidwa kwina kulikonse pa intaneti kukulepheretsani kupeza ntchito zomwe mukuchititsa.
3.26. Sitikhalanso ndi udindo pa msakatuli kapena DNS caching yomwe imapangitsa tsamba lanu kuwoneka ngati losafikirika ngati likupezeka. Zopatula izi sizikugwira ntchito pomwe vuto likubuka kuchokera ku maulalo a Seva athu ku intaneti kapena ma router athu.
3.27. Ngati mukufuna kutenga ngongole yantchito, muyenera kutumiza pempho lanu kwa akaunti@thelinkshost.com mkati mwa maola 48 kuchokera nthawi yopuma. Pempho lanu liyenera kuphatikiza dera lomwe lakhudzidwa kapena dzina la Seva pamutuwu, nambala yamakasitomala anu, masiku ndi nthawi za kusapezeka kwa netiweki. Ngongole idzagwiritsidwa ntchito pokhapokha titatsimikizira nthawi yocheperako malinga ndi machitidwe athu owunikira. Ngongole iliyonse yovomerezeka idzagwiritsidwa ntchito mkati mwamalipiro awiri. Ngongole yonse yomwe yaperekedwa m'mwezi uliwonse sichingadutse chindapusa cha mwezi uliwonse chantchito yomwe yakhudzidwa.
Odzipereka Hosting
3.28. Tikhoza kukupatsirani Seva, yoyikidwa ndi mtundu waposachedwa kwambiri wa opareshoni, yosankhidwa pamndandanda wamakina opangira omwe timapereka. Ngati musankha kukhala ndi makina ogwiritsira ntchito a Microsoft omwe timapereka, mumatsatira malamulo a laisensi ya pulogalamu ya Microsoft kuyambira pomwe idakhazikitsidwa.
3.29. Muli ndi udindo woyang'anira makina ogwiritsira ntchito ndi mapulogalamu onse pa Seva. The Links Host alibe udindo woyang'anira mbali iliyonse ya Seva kupatula hardware, pokhapokha atagwirizana momveka bwino polemba.
3.30. Seva yoperekedwayo imakhalabe katundu wa The Links Host.
3.31. Ngati mupempha zida zosagwirizana ndi muyezo, titha kukupatsani malinga ndi kupezeka, koma mtengo wowonjezera udzaperekedwa kwa inu mwachindunji. Zidazi zimakhalabe katundu wathu pokhapokha atagwirizana momveka bwino. Ngati musankha zotsalira zapamalo, zotsalirazo zidzakhala zanu.
3.32. Ngati Seva yanu ikhala gwero kapena chandamale cha kukana ntchito iliyonse, tili ndi ufulu woyichotsa pamanetiweki ngati titatsimikiza kuti palibe yankho lina lililonse lomwe likupezeka panthawiyo.
3.33. Sitili ndi udindo pamapulogalamu omwe mumayika kapena kugwiritsa ntchito pa Seva, kuphatikiza zovuta zilizonse kapena kuchuluka kwa magalimoto opangidwa ndi pulogalamuyo. Mumagwiritsa ntchito mapulogalamu otere mwakufuna kwanu.
3.34. Ndime 3.10 imagwiranso ntchito pa Ntchito izi.
3.35. Sitikhala ndi udindo wopereka chilolezo cha mapulogalamu pokhapokha ngati mukubwereketsa mapulogalamu a Microsoft The Links Host.
Wodzipatulira Hosting Hardware Guarantee
3.36. Tidzapereka chithandizo pakukonza kapena kusintha, popanda mtengo kwa inu, pazinthu izi:
- makhadi owonetsera maukonde;
- zingwe zigamba;
- hard drive;
- mayunitsi apakati processing (CPUs);
- mafani omwe amapangitsa CPU kulephera;
- kukumbukira;
- mavabodi; ndi
- magetsi.
Ngati tifunika kukhazikitsa makina ogwiritsira ntchito atsopano monga gawo la kukonza, tidzatero pogwiritsa ntchito makina atsopano pokhapokha mutapempha.
Thandizo Lodzipereka Lothandizira ndi Chitsimikizo cha Mulingo wa Utumiki
3.37. Chitsimikizochi chimagwira ntchito kwa makasitomala Odzipereka okha. Tidzayesa kuyankha ndi kuthetsa mavuto onse odzipereka odzipereka okhudzana ndi zida za Server mkati mwa mphindi 120 mutatiuza vutoli kudzera pa WhatsApp kapena kudzera pa tikiti yothandizira ukadaulo kudera la kasitomala.
3.38. Ngati sitithetsa vuto la Dedicated Hosting mkati mwa mphindi 120, kapena mkati mwa nthawi yotalikirapo yomwe tikukulangizani, tidzakubwezerani ndalama zofanana ndi malipiro a mwezi umodzi. Pazifukwa za ndime iyi, "Kuthetsa" zikutanthauza kuti Root Server idaperekedwa ndi The Links Host imayankha ku ping monga momwe imayesedwera ndi makina athu owunikira maukonde. Ngati Dedicated Hosting Server yanu sinakonzedwe kuti iyankhe zopempha za ping, muyenera kutipatsa njira ina yodziwira kuti Seva ikuwoneka pa intaneti. Ngati simutero, tidzamasulidwa ku maudindo athu pansi pa ndime iyi.
3.39. Mukuvomereza kuti kubwezeretsedwa kwa Seva kuchokera ku zosunga zobwezeretsera kumadalira kuchuluka kwa data yomwe ikuyenera kubwezeretsedwanso ndipo kungayambitse maola angapo akutha. Zikatero, sitikakamizidwa kupereka ngongole.
Wodzipatulira Hosting Network Uptime Guarantee
3.40. Timatsimikizira kuti netiweki yathu ipezeka 99.9% ya nthawi mwezi uliwonse, kupatula kukonza komwe kumakonzedwa. Izi zikutanthauza kuti kutha kwa netiweki sikuyenera kupitirira mphindi 43 mwezi uliwonse, kuyeza kuyambira tsiku loyamba mpaka lomaliza la mweziwo.
- Kukwera kwa netiweki kumaphatikizanso magwiridwe antchito a netiweki kuphatikiza ma routers, ma switch, ndi ma cabling, koma osaphatikiza mautumiki kapena mapulogalamu omwe ali pa Seva yanu.
- Kutha kwa netiweki kumakhalapo mukalephera kuyimba Seva ndipo nthawi yocheperako imayesedwa molingana ndi dongosolo lathu lowunika.
3.41. Ngati ma network uptime ndi ochepera 99.9% m'mwezi woperekedwa, tidzakulipirani 5% ya ndalama zoyambira pamwezi pamphindi 30 zilizonse zanthawi yopuma, mpaka 100% ya chindapusa cha pamwezi cha phukusi lomwe lakhudzidwa kapena Seva.
3.42. Palibe ngongole yomwe imalipidwa pomwe vuto la Dedicated Hosting Server limachitika ndi:
- kukonza ndandanda;
- kuwonongeka kwa Utumiki kunja kwa mphamvu zathu;
- chochitika cha force majeure;
- Kuwukira kopangidwa bwino kwa DDoS motsutsana ndi Seva yanu kapena zida zogwirizira;
- zochita zosasamala kapena zosiya kumbali yanu zomwe zimapangitsa kuti opareshoni alephere;
- pempho lanu loti tiyikenso mtundu wa opareshoni kupatula mtundu waposachedwa womwe timapereka;
- kusapezeka kwanu kumatilepheretsa kulumikizana nanu kuti tithetse vutoli; kapena
- kulephera kwanu kutsatira njira yofunikira yotchulidwa mu ndime 3.38.
3.43. Ngati mukufuna kutenga ngongole, muyenera kutumiza pempho kwa akaunti@thelinkshost.com pasanathe maola 48 kuchokera pomwe zanenedwa. Pempholi liyenera kuphatikiza nambala yanu yamakasitomala, dzina lanu monga momwe zalembedwera pa The Links Host invoice, tsiku ndi pafupifupi nthawi ya vuto, ndi zizindikiro zozindikiritsa za Dedicated Hosting Server kapena dzina la Seva. Ngongole idzagwiritsidwa ntchito pokhapokha titatsimikizira nthawi yocheperako molingana ndi machitidwe athu owunikira, ndipo ngongole iliyonse yovomerezeka idzagwiritsidwa ntchito mkati mwa mizere iwiri yolipira. Ngongole yonse yomwe yaperekedwa m'mwezi uliwonse sichingadutse chindapusa cha mwezi uliwonse chantchito yomwe yakhudzidwa.
White Label Hosting Services (WLHS)
3.44. Timapereka ma White Label Hosting Services molingana ndi lingaliro lomwe mwavomera, limodzi ndi zolemba zilizonse zomwe zagwirizana pakati pa maphwando, Migwirizano Yatsatanetsatane, Migwirizano Yambiri, ndi Ndondomeko Yovomerezeka Yogwiritsiridwa Ntchito.
3.45. Kumene timapanga ma Seva kupezeka kwa inu kuti mugwiritse ntchito inu nokha, Ma seva amenewa amakhalabe ake The Links Host nthawi zonse. Simuyenera kuchotsa Seva ku Malo. Tikhazikitsa ndi kuyang'anira Seva pamalopo m'malo mwanu.
3.46. Mafayilo onse a Server log amakhalabe athu. Ngati mupempha fayilo ya log ya Seva, tidzakupatsani kopi ya fayilo yoyenera.
3.47. Tidzayang'anira Ma seva, kuphatikiza zida, mapulogalamu ogwirizana, ndi kukweza, mwakufuna kwathu. Makasitomala a WLHS adzadziwitsidwa zisanachitike kapena kukweza ngati kuli kotheka, ndipo nthawi yoyenera ingagwirizane pakati pa maguluwo ngati kuli koyenera.
3.48. Kumene timapereka ndi kukhazikitsa mapulogalamu, tidzatero motsatira zomwe zalembedwa zomwe zagwirizana pakati pa magulu. Muyenera kupereka zidziwitso zonse zofunikira komanso mgwirizano wofunikira pakukhazikitsa. Ngati mtengo wowonjezera ungakhale wokhudzana ndi mapulogalamu omwe sanaganizidwe pomwe tidapangana nanu, ndalamazo zikhala za akaunti yanu. Ngati mukufuna thandizo lathu ndi ntchito yoyika kupitilira zomwe tagwirizana, titha kulipiritsa mitengo yathu ya ola limodzi.
3.49. Ngati n'koyenera, tingathe, mwakufuna kwathu, kusunga pulogalamuyo pa Seva zanu za WLHS.
3.50. Muli ndi udindo pa bandwidth ndi magalimoto onse okhudzana ndi Seva yanu. Titha kuyang'anira momwe magalimoto akuchulukira komanso kuchuluka kwa magalimoto nthawi yazantchito, koma ndiwe yekha amene ali ndi udindo pamitengo yonse yokhudzana ndi magalimoto. Ngati Seva yanu ikhala gwero kapena chandamale cha kukana ntchito, tili ndi ufulu woyichotsa pa netiweki ngati palibe yankho lina lililonse.
3.51. Sitili ndi udindo pamapulogalamu omwe mumayika kapena kugwiritsa ntchito, kuphatikiza kusatetezeka kapena kuchuluka kwa magalimoto opangidwa ndi mapulogalamuwa. Mumagwiritsa ntchito mapulogalamu otere mwakufuna kwanu.
Kuthetsa Mavuto, Ad-Hoc, ndi Ntchito Zadzidzidzi
3.52. Kuthetsa mavuto komwe mwapempha mutha kulipiritsa pamtengo wathu waola lililonse. Ngati chifukwa chake chipezeka chifukwa cha kunyalanyaza kwathu kwakukulu, zolakwazo zitha kuchotsedwa. Akuluakulu athu adzasankha ngati kunyalanyaza kwakukulu kunachitika.
3.53. Ngati mukufuna ntchito ya ad-hoc kunja kwa Maola Antchito, muyenera kukonza nafe ntchito yotereyi. Tidzagwira ntchito zadzidzidzi kunja kwa Maola Antchito.
3.54. Tikhoza kukulipirani nthawi yomwe mwakhala mukuthana ndi mavuto omwe sitingathe kuwawongolera kapena zomwe sitikanayembekezera kuti tipewe kapena kuzithetsa mwachangu.
Malipiro a WLHS Service
3.55. Tikhoza kuonjezera chindapusa cha WLHS chaka chilichonse potsatira kukumbukira tsiku lomwe tidayamba kukupatsirani Ntchito. Tidzapereka chidziwitso cholembedwa cha masiku osachepera 30 pakuwonjezeka kulikonse kotere. Ngati mukutsutsa kuwonjezereka, mukhoza kuthetsa chiyanjanocho mogwirizana ndi General Terms.
WLHS Support ndi Service Level Guarantee (SLA)
3.56. Ntchito ya WLHS ikutsagana ndi chitsimikizo chathu cha 99.9% network uptime. Zofuna za SLA zimagwira ntchito pamitengo yokhazikika pamwezi. Nthawi ya Ad-hoc, ndalama za chipani chachitatu, mtengo wa Hardware, komanso kuchuluka kwa magalimoto pamsewu sizikuphatikizidwa pazonena za SLA.
3.57. Kusokonekera kwa ntchito kudzayendetsedwa mkati mwa:
- Mphindi 120 pa Maola Antchito; ndi
- Mphindi 480 kunja kwa Maola Antchito.
Maola Antchito ndi Lolemba mpaka Lachisanu pakati pa 09:30 ndi 15:00, kupatula tchuthi chadziko.
WLHS Hardware Guarantee
3.58. Tiyesa kuyankha kumavuto onse a WLHS okhudzana ndi Hardware ya Seva mkati mwa mphindi 120 vutolo likuchitika. Ngati sitithetsa vuto la hardware mkati mwa maminiti a 120, kapena mkati mwa nthawi yowonjezereka yomwe timalangiza, tidzakubwezerani ndalama zofanana ndi malipiro a mwezi umodzi.
3.59. Mukuvomereza kuti kubwezeretsedwa kwa Seva kuchokera ku zosunga zobwezeretsera kumadalira kuchuluka kwa data yomwe ikuyenera kubwezeretsedwanso ndipo kungayambitse maola angapo akutha. Zikatero, sitikakamizidwa kupereka ngongole.
WLHS Network Uptime Guarantee
3.60. Timatsimikizira kuti netiweki yathu ipezeka 99.9% ya nthawi mwezi uliwonse, kupatula kukonza komwe kumakonzedwa. Izi zikutanthauza kuti kutha kwa netiweki sikuyenera kupitirira mphindi 43 mwezi uliwonse, kuyeza kuyambira tsiku loyamba mpaka lomaliza la mweziwo.
- Kukwera kwa netiweki kumaphatikizapo kugwira ntchito kwa ma network omwe timayang'anira, kuphatikiza ma routers, ma switch, ma firewall, ndi ma cabling.
- Kutha kwa netiweki kumakhalapo pamene kasitomala sangathe kutumiza ndi kulandira deta kupita ndi kuchokera ku ntchito zomwe timayang'anira, monga momwe zimayesedwera ndi machitidwe athu owunikira a WLHS.
3.61. Ngati ma network uptime ndi ochepera 99.9% m'mwezi womwe waperekedwa, tidzakulipirani 5% ya ndalama zoyambira pamwezi pamphindi 30 zilizonse zanthawi yopuma, mpaka kufika pa 100% ya chindapusa cha pamwezi cha omwe akhudzidwa kapena Seva.
3.62. Ngati muli ndi yankho la Kupezeka Kwapamwamba monga gawo la malingaliro a WLHS, SLA yowonjezera ikhoza kuvomerezedwa mumalingaliro omwe mwasayina ndi inu.
3.63. Palibe ngongole yomwe ilipidwa:
- pamene pali kuwonongeka kwa Utumiki kunja kwa ulamuliro wathu;
- pa nthawi yokonza mawindo okonzedwa;
- komwe kuukira kopangidwa bwino kwa DDoS kumalunjika Seva yanu kapena zida zogwirizira;
- pa nthawi yamphamvu majeure chochitika; kapena
- komwe nthawi yopuma imachitika chifukwa chakulephera kwa mabwalo ofikira pamanetiweki athu, nkhani za DNS zomwe sitingathe kuzilamulira mwachindunji, kufalitsa kwa DNS, kunyalanyaza kwanu kapena zomwe mwasiya, kapena kuzimitsidwa kwina kulikonse pa intaneti zomwe zimakulepheretsani kupeza ntchito zanu.
3.64. Sitikhalanso ndi udindo pa msakatuli kapena DNS caching yomwe imapangitsa tsamba lanu kuwoneka ngati losafikirika ngati likupezeka. Zopatula izi sizikugwira ntchito pomwe vuto likubuka kuchokera ku maulalo a Seva athu ku intaneti kapena ma router athu.
3.65. Ngati mukufuna kutenga ngongole, muyenera kutumiza pempho lanu kwa akaunti@thelinkshost.com mkati mwa maola 48 kuchokera nthawi yopuma. Pempho lanu liyenera kuphatikiza masiku ndi nthawi za kusapezeka kwa netiweki. Ngongole idzagwiritsidwa ntchito pokhapokha titatsimikizira nthawi yocheperako molingana ndi machitidwe athu owunikira, ndipo ngongole iliyonse yovomerezeka idzagwiritsidwa ntchito mkati mwa mizere iwiri yolipira. Ngongole yonse yomwe yaperekedwa m'mwezi uliwonse sichingadutse chindapusa cha mwezi uliwonse chantchito yomwe yakhudzidwa.
Colocation Hosting
3.66. Ntchito ya colocation imakupatsirani malo oyikapo, kulumikizidwa kwamagetsi, ndi kulumikizana kwa data kokha. Muyenera kupereka Seva yanu kapena Seva ndi zotumphukira.
3.67. Ndinu nokha amene muli ndi udindo pa zida zonse zomwe zaikidwa mu rack yanu. Tili ndi udindo kokha kwa Malo omwe rack imasungidwa ndi kugwirizana kwa intaneti komwe timapereka.
3.68. Ndinu nokha amene muli ndi udindo pa bandwidth ndi magalimoto onse okhudzana ndi ntchito yanu yapamalo ndipo muli ndi mlandu pazilipiriro zonse zamagalimoto. Izi zikuphatikiza kuyang'anira kagwiritsidwe ntchito pafupipafupi kudzera mu Client Area. Magalimoto okha operekedwa ndi The Links Host zidzawoneka mu Client Area. Zida zilizonse zowunikira zomwe timapereka ndizosavuta komanso sizowona nthawi yeniyeni. Sitikhala ndi udindo chifukwa cha kuchuluka kwa magalimoto pamsewu, kuwukira, kapena kutayika kobwera chifukwa chochedwa kupereka malipoti.
3.69. Ngati Seva yanu kapena zida za netiweki zanu zikukhala gwero kapena chandamale cha kuletsedwa kwa ntchito, titha kukuchotsani pamanetiweki tikazindikira kuti palibe yankho lina lililonse.
3.70. Tatenga njira zodzitetezera kuti tipereke zida zokhazikika ku Location. Komabe, ngati china chake chikachitika, sitidzakhala ndi mlandu wakutaika kapena kuwonongeka kulikonse komwe kumabwera chifukwa cha kulephera kwathu kulikonse, kupatula ngati mlanduwo sungathe kuchotsedwa mwalamulo.
3.71. Muyenera kutsatira nthawi zonse njira zaumoyo ndi chitetezo zomwe zimagwira ntchito kwa makasitomala omwe akulowa Malo. Titha kukana kulowa pomwe tikukhulupirira kuti simukutsatira izi.
3.72. Tikhoza kuyimitsa kaye kaye ntchito zapakhomo kuti tikonze, kukonza, kukweza, kusintha, kusintha, kapena kukonza mautumikiwo. Tidzapereka chidziwitso cha masiku 14 a kalendala ngati kuli kotheka. Sitidzakhala ndi mlandu chifukwa cha kutaya kapena kuwonongeka kobwera chifukwa cha kuyimitsidwa kotereku.
3.73. Titha kuletsa ntchito iliyonse yakunyumba pamasiku 30 olembedwa kwa inu.
3.74. Ngati mbali ina ikuphwanya udindo wamtengo wapatali pansi pa Mgwirizanowu ndipo ikulephera kuthetsa kuphwanya mkati mwa masiku asanu ndi awiri pambuyo pa chidziwitso cholembedwa, kapena kuikidwa mu kutsekedwa kwaposachedwa kapena komaliza, kuchotsedwa, kuyang'anira maweruzo, kapena kunyengerera ndi omwe ali ndi ngongole, kapena kulephera kukwaniritsa chigamulo mkati mwa masiku 10, gulu lina likhoza kuletsa Mgwirizano pa chidziwitso cholembedwa. Izi sizikhudza ufulu wa gulu lililonse wofuna kuwononga chifukwa chophwanya malamulo.
3.75. Palibe mbali iliyonse yomwe ili ndi udindo wowononga mwangozi, mwangozi, mwapadera, kapena kuwonongeka chifukwa cha Mgwirizanowu, kuphatikizirapo kutayika kwa phindu, ndalama, ndalama zomwe tikuyembekezera, mabizinesi, zabwino, kapena mapangano ena, kaya abwera chifukwa chonyalanyaza kapena kuphwanya mgwirizano.
3.76. Ngongole zathu zonse kwa inu pakuwonongeka kwachindunji pansi pa ntchito ya colocation sizingadutse miyezi itatu ya chindapusa chanu choyambira.
Colocation Network Uptime Guarantee
3.77. Monga kasitomala wa colocation, timatsimikizira kuti maukonde athu adzakhalapo 99.9% ya nthawi mwezi uliwonse, kupatula kukonza komwe kumakonzedwa. Izi zikutanthauza kuti kutha kwa netiweki sikuyenera kupitirira mphindi 43 mwezi uliwonse, kuyeza kuyambira tsiku loyamba mpaka lomaliza la mweziwo.
- Kukwera kwa netiweki kumaphatikizapo magwiridwe antchito a netiweki kuphatikiza ma rauta, masiwichi, ndi ma cabling, koma osaphatikiza mautumiki kapena mapulogalamu omwe akuyenda pa hardware yanu.
- Kutha kwa netiweki kumakhalapo pamene mukulephera kuyimba Seva ndipo nthawi yocheperako imajambulidwa ndi makina athu owunikira.
3.78. Ngati ma network uptime ndi ochepera 99.9% m'mwezi womwe waperekedwa, tidzakubwezerani 5% ya chindapusa chapamwezi pamphindi 30 zilizonse zanthawi yopuma, mpaka kufika pa 100% ya chindapusa cha pamwezi cha ntchito yakunyumba yomwe yakhudzidwa.
3.79. Palibe ngongole yomwe imalipidwa ngati vuto lachitika ndi:
- kukonza ndandanda;
- kuwonongeka kwa Utumiki kunja kwa mphamvu zathu;
- chochitika cha force majeure;
- kuukira kwa DDoS motsutsana ndi Seva yanu kapena zida zogwirizira;
- zochita zosasamala kapena zosiya kumbali yanu; kapena
- kusapezeka kwanu kumatilepheretsa kulumikizana nanu kuti tithetse vutoli.
3.80. Ngati mukufuna kutenga ngongole, muyenera kutumiza pempho kwa akaunti@thelinkshost.com pasanathe maola 48 kuchokera pomwe zanenedwa. Pempholi liyenera kuphatikiza nambala yanu yamakasitomala, dzina lanu monga momwe zalembedwera pa The Links Host invoice, tsiku ndi pafupifupi nthawi ya vuto, ndi zizindikiro zozindikiritsa malo kapena dzina la seva. Ngongole idzagwiritsidwa ntchito pokhapokha titatsimikizira nthawi yocheperako molingana ndi machitidwe athu owunikira, ndipo ngongole iliyonse yovomerezeka idzagwiritsidwa ntchito mkati mwa mizere iwiri yolipira. Ngongole yonse yomwe yaperekedwa m'mwezi uliwonse sichingadutse chindapusa cha mwezi uliwonse chantchito yomwe yakhudzidwa.
Malipiro Odzipatulira ndi Colocation Hosting
3.81. Mulipira chindapusa chothandizira pa Dedicated Hosting ndi Colocation Hosting monga zasonyezedwera patsambalo kapena muzolemba zomwe zikuyenera kuchitika.
3.82. Malipiro oyambira sakuphatikiza:
- malipiro a kukhazikitsa;
- malipiro okhudzana ndi kugwiritsa ntchito bandwidth yowonjezera;
- ndalama zamagetsi, ngati zikuyenera;
- malipiro a dziwe, ngati kuli koyenera;
- mtengo wa rack unit, ngati kuli koyenera;
- ndalama zochepa zosamalira, ngati kuli koyenera;
- ndalama zowonjezera ma adilesi a IP; ndi
- ndalama zowonjezera zokumbukira kapena hard drive.
Chilichonse chomwe sichinaphatikizidwe pamitengo yomwe yawonetsedwa patsambalo kapena mawu owerengera atha kukukopani ndalama zina zomwe mungalipire. Kukwera kwamitengo kungakhudze mtengo wokhudzana ndi magetsi ngati kuli koyenera.
Kusonkhanitsa Ngongole
3.83. Ngati ma invoice akhala osalipidwa kwa masiku 20, The Links Host atha kuchita nawo ntchito zotolera ngongole ndikuyamba kuzemba milandu kuti abweze ndalama zilizonse zomwe sizinalipire komanso zosatsutsika. Mukuvomera kuti mudzakhalabe ndi mlandu pa zolipiritsa zosonkhetsa ngongole, ma komisheni, zolipiritsa zamalamulo, ndi ndalama zobweza zakunja, ndi The Links Host akhoza kulembetsa kusakhulupirika kwa inu ndi bungwe lopereka malipoti angongole ngati mololedwa ndi lamulo.
4. Email Terms
4.1. Tidzapereka mautumiki otsatirawa okhudzana ndi imelo kwa makasitomala omwe amasankha kuchititsa kogawana kapena kuchititsa odzipereka okha:
- Kusefa maimelo osafunsidwa (spam): zoperekedwa pazifukwa zabwino kwambiri, popanda zitsimikizo, pogwiritsa ntchito matekinoloje oyenerera monga SpamAssassin kapena zida zofanana;
- Kusefa ma virus: zoperekedwa pazifukwa zabwino kwambiri, popanda zitsimikizo, pogwiritsa ntchito matekinoloje oyenerera monga ClamAV kapena zida zofanana;
- SMTP (Simple Mail Transfer Protocol) potumiza makalata otuluka;
- POP3 (Post Office Protocol) kuti mutsitse maimelo omwe akubwera; ndi
- IMAP (Internet Message Access Protocol) powerenga ndi kuyang'anira makalata pa seva.
4.2. Tidzachitapo kanthu kuti malo anu a imelo akhale otetezeka komanso odalirika.
4.3. Tidzatero:
- yesetsani kuthandizira kukhazikitsidwa ndi kasinthidwe; ndi
- osakhala ndi udindo pakusemphana pakati pa makina athu ndi pulogalamu ya chipani chachitatu.
5. Domain Name Terms
Domain Registration
5.1. Administrator amayendetsa kaundula wogwiritsa ntchito popanga .co.za domain name transactions oyambitsidwa ndi olembetsa monga The Links Host, kuphatikiza zolembetsa, zosintha, zosintha, zochotsa, mafunso, ndi kusamutsa.
5.2. Titha kuvomerezedwa ngati Registrar wodziyimira pawokha kuti tilembetse Maina a Domain pa kaundula wa Administrator. Mayina onse a .co.za Domain omwe tidalembetsa nawo m'malo mwanu ali pansi pa Ndondomeko za Administrator, zomwe zitha kusinthidwa nthawi ndi nthawi.
5.3. Timatsatira malangizo anu momwe malangizowo ali ovomerezeka komanso otheka. Oyang'anira Ma Domain Name atha kuletsa, kusamutsa, kapena kuyimitsa kulembetsa kwa Domain Name nthawi zina, kuphatikizirapo komwe kufunidwa ndi lamulo, khothi, kapena chigamulo chosagwirizana.
5.4. Titha kugwiritsanso ntchito ma registrars apadziko lonse lapansi kulembetsa madomeni apamwamba kwambiri komanso madomeni omwe si adziko lanu. Kulembetsa kotereku kumatsatiridwa ndi zolembedwa za registrar ndi registry yoyenera. Sitingathe kutsimikizira kulembetsa bwino kwa Domain Name yomwe mwasankha.
5.5. Mfundo zotsatirazi zikugwira ntchito polembetsa mayina a Domain:
- Mayina a Domain amapezeka pakubwera koyamba, kutumizidwa koyamba, ndipo sitingatsimikizire kupezeka.
- Sitiloleza kulembetsa kwa cybersquatting kapena kulembetsa kwachinyengo komwe kumapangidwa kuti tipindule ndi chizindikiro cha munthu wina.
- Domain Name ndi chilolezo chogwiritsa ntchito domain pomwe idakali pano komanso kusamalidwa bwino; si umwini m’lingaliro wamba la lamulo la katundu.
- Ndikofunikira kuti munthu wolondola kapena bungwe liwonetsedwe ngati Wolembetsa.
- Inu, monga Wolembetsa kapena wovomerezeka, mumayang'anira Domain Name yanu, ndipo timayisunga ngati gawo la Service.
- Titha kuyika zambiri zathu ngati zolipiritsa komanso kulumikizana ndiukadaulo pokhapokha mutawongolera zolemba za Domain Name mwachindunji ndi olembetsa kapena olembetsa.
- Adilesi ya IP iliyonse yomwe tapatsidwa ndi ife imakhalabe yathu yokhayo ndipo ili ndi chilolezo kwa inu kuti mugwiritse ntchito panthawi ya mgwirizano pokhapokha.
- Ngati ndinu reseller wa The Links Host, simungadzipange nokha Wolembetsa wa Domain Name ya kasitomala wanu. Mukatero, titha kukuletsani kugulitsanso malonda.
- Olembetsa atsopano a .co.za atha kukhala pachisomo cha masiku asanu ndi awiri atangolembetsa, pomwe kuletsa kungachitike ndi zotsatira zotsika mtengo.
- Mayina a Domain nthawi zambiri amalembetsa chaka chimodzi. Ngakhale tiyesetsa kukuthandizani kupewa kutha, muli ndi udindo wowonetsetsa kuti Domain Name yanu isatha. Tikhoza kukonzanso zokha pokhapokha mutatilangiza mosapita m'mbali kuti tisatero.
5.6. Mukaletsa Dzina la Domain panthawi yachisomo, likhoza kupatsidwa sitetasi ya Pending Release ndipo silipezekanso mpaka nthawi yachisomo ithe. Mutha kulipiritsidwa chindapusa choyang'anira nthawi yachisomo. Nthawi yachisomo ikatha, Dzina la Domain litha kumasulidwa ndikuchotsedwa ku database ya registry, ndikupangitsa kuti lizipezeka kwa ena. Simungasamutsire Domain Name kwa Wolembetsa wina panthawi yachisomo. Ngati Dzina la Domain libwezeretsedwa panthawi yachisomo, palibe kubweza komwe kudzachitike.
5.7. Muyenera kupereka zonse zomwe tapempha kuchokera kwa inu. Sitikhala ndi udindo pakuchedwetsa kapena kulephera kulembetsa chifukwa chazomwe simunamalize kapena zolakwika zomwe mwapereka.
5.8. Izi zitha kulipidwa ndi inu:
- chindapusa cha Administrator pachaka cha Domain Name;
- chindapusa chathu pakufunsira, kukonza, kukonza, kapena kupereka Domain Name m'malo mwanu; ndi
- ndalama zonse zoyenera kapena zolipiritsa zokhudzana ndi kulembetsa, kusamutsa, kapena kukonzanso.
Ndalamazi sizingabwezedwe pokhapokha titafotokoza zina.
5.9. Mukutanthauza kuti:
- muli ndi ufulu wolembetsa ndikugwiritsa ntchito Domain Name; kapena
- muli ndi chilolezo cha Wolembetsa ngati simuli eni ake; ndi
- simukuletsedwa ndi lamulo kapena mwanjira ina kulembetsa Domain Name; ndi
- kugwiritsa ntchito kwanu Domain Name sikuphwanya ufulu wachidziwitso wa munthu aliyense yemwe ali ndi ufulu wonena za ufulu mu Domain Name kapena gawo lililonse lofunikira.
5.10. Mumatiteteza pakutayika kapena kuwonongeka kulikonse komwe tingakumane nako chifukwa cholembetsa kapena kugwiritsa ntchito Domain Name.
Zosintha ku .co.za Domain Name ndi Domain Name Information
5.11. Ife kapena Administrator sitingathe kusintha Dzina la Domain lenilenilo. Ngati pali cholakwika pakulemba kwa Domain Name, Dzina la Domain lolakwika liyenera kuthetsedwa ndipo kulembetsa kwatsopano kuyenera kupangidwa. Pokhapokha mutapempha kuti zisinthidwe mkati mwa nthawi yachisomo yoyenerera, ndalama zina zikhoza kulipidwa.
5.12. Kaya Wolembetsa kapena wothandizira wake wovomerezeka atha kusintha .co.za Mauthenga olembetsa monga dzina, adilesi ya imelo, nambala yafoni, kapena adilesi yake kudzera mu Client Area.
5.13. Ngati Wolembetsa ali ndi a The Links Host mbiri, Wolembetsa akhoza kusintha molunjika.
5.14. Ngati Wolembetsa asankha wothandizira ndi a The Links Host mbiri yoyang'anira Domain Name, Domain Name ikhoza kulumikizidwa ndi mbiriyo ndipo wothandizira atha kusintha.
5.15. The Links Host adzangotsatira malangizo a Mwini Mbiri kapena munthu aliyense wololedwa kuchitapo kanthu pa mbiriyo.
5.16. Kutsatira kusintha, mawonekedwe a Domain Name angasinthe mpaka pomwe akudikirira ndikukhalabe m'derali kwa masiku asanu otsatizana, kukhala nthawi yadongosolo yokhazikitsidwa ndi Administrator. Ikatha nthawiyo, chidziwitso cha Domain Name chidzasinthidwa zokha.
5.17. Wolembetsa angafunse The Links Host kuti mupange mbiri ndikusamutsa dzina la Domain ku mbiriyo, malinga ngati zomwe tikufuna zikwaniritsidwa.
Mikangano
5.18. Ngati mkangano ubuka pakati pa Wolembetsa ndi munthu wina, kuphatikiza wothandizira, pankhani yoyang'anira Domain Name kapena The Links Host mbiri yomwe Dzina la Domain limalumikizidwa, titha kuletsa gulu kuti lipeze kapena kukonzanso Dzina la Domain kudzera mu Client Area mpaka mkanganowo utathetsedwa kapena titalandira malangizo olembedwa oyenerera kuchokera kwa wolamulira kapena munthu wovomerezeka, kuphatikiza wotseketsa, wophatikizira, chigamulo chovomerezeka chamakampani, kuvomereza kwa wina aliyense, chigamulo cha khothi, kapena chigamulo chotsutsana, ngati kuli kotheka.
5.19. Nthawi zina Domain Name ikhoza kutsekedwa. Dzina la Domain lotsekedwa likhoza kusamutsidwa ndi Administrator. Kutseka kumagwiritsidwa ntchito ngati khoti kapena akuluakulu odziwika akuyang'anira mkangano wokhudza Domain Name. Dzina la Domain likhala loyimitsidwa mpaka mkanganowu ukathe.
5.20. Wolembetsa amatipatsa chiwongolero pakutayika kapena kuwonongeka kulikonse komwe kumabwera chifukwa cha ife kutilepheretsa kupeza, kapena zosintha za, Domain Name panthawi yamkangano.
Domain Name Transfers to Wina Registrar
5.21. Mutha kusamutsa Dzina Lanu la Domain kwa Wolembetsa wina nthawi ina iliyonse kupatula nthawi yachisomo, kutengera ndondomeko yolembetsa.
5.22. Njira yosinthira imayendetsedwa ndi Ndondomeko za Oyang'anira.
5.23. Mukafunsira kusintha chidziwitso cha Registrar pa Domain Name kudzera mu registry system, Registrar yomwe ikupezayo idzayambitsa Registrar Change process. Zotsatira zake zovota ndi kuvomereza malamulo amayendetsedwa ndi kaundula ndi nthawi yake.
Ma Domain Name Kuletsa
5.24. Dzina la Domain litha kuthetsedwa nthawi ina iliyonse kupatula nthawi yachisomo.
5.25. Kuyambitsa pempho loletsa kungapangitse kuti Dzina la Domain liyimitsidwe ndipo pamapeto pake lichotsedwe ku registry.
5.26. Ikangoyambitsidwa, nthawi yoyimitsidwa ingagwiritsidwe ntchito, pambuyo pake mawonekedwewo angasinthe ndikudikirira kufufutidwa. Pamapeto pa nthawi yochotsa, Dzina la Domain likhoza kuchotsedwa ndikubwezeredwa ku dziwe la Mayina a Domain omwe alipo. Mayina a Domain Ochotsedwa sangathe kubwezeretsedwa.
5.27. Kuyimitsidwa ndikudikirira kuchotsedwa ndi kaundula wokhazikika kapena magawo adongosolo ndipo sitingasinthidwe ndi ife.
Kusintha kwa Dzina la Domain
5.28. Titha kukutumizirani chikumbutso chokulitsanso kudzera pa imelo tsiku lokonzanso Dzina Lanu la Domain lisanafike.
5.29. Ngati simukufuna kukonzanso Domain Name, muyenera kupereka chidziwitso m'mene timafotokozera, kuphatikiza komwe kuli koyenera podina ulalo wa imelo yokumbutsanso, kuletsa domain kudzera pa Client Area, kapena kutitumizira imelo mwachindunji.
5.30. Ngati simukudziwitsani munthawi yake, titha kukonzanso Dzina la Domain mwakufuna kwathu ndikuwonjezeranso chindapusa ku invoice yanu yotsatira.
Malipiro Osasinthika a Domain Services
5.31. Ngati mukulephera kulipira mtengo uliwonse wokhudzana ndi kulembetsa, kukonzanso, kusintha, kusintha, kapena kuyang'anira Domain Name, titha:
- kukhala ndi lien kapena ufulu wosunga pa Domain Name mpaka ndalamazo zitalipidwa;
- pezani kapena kulola kuyimitsidwa, kuthetsedwa, kapena kuchotsedwa kwa Domain Name; kapena
- kusamutsa Dzina la Domain komwe kuloledwa ndi malamulo kapena malamulo olembetsa.
Kuthetsa Domain Services
5.32. Ngati Domain Service yathetsedwa pazifukwa zilizonse, titha, popanda kubweretsa mangawa, kudziwitsa Registrar kapena Registry yoyenera ndikumulangiza kuti atichotsere ife kapena makina athu monga osunga Dzina la Domain, ngakhale palibe cholowa m'malo chomwe chikupezeka nthawi yomweyo.
5.33. Ngati Registrar kapena Registry aliyense akonza, kuyimitsa, kapena kuletsa ntchito zomwe timadalira kuti tipereke Domain Services, tidzayesetsa kuwonetsetsa kuti kupitilira momwe kungathekere. Ngati sitingathe kutero, sitidzakhala ndi mlandu kwa inu kapena wina aliyense chifukwa cha kutaya kapena kuwonongeka.
Mikangano ya Dzina la Domain
5.34. Njira zina zothanirana ndi mikangano zitha kugwiritsidwa ntchito ku Maina a Madomeni olembetsedwa padziko lonse lapansi, kuphatikiza Uniform Domain Name Dispute Resolution Policy ya ma gTLD ena, malamulo ena aliwonse othetsera mikangano m'dziko lathu, ndi zochitika zofananira m'ma ccTLD ena.
5.35. Mikangano pakati pa inu ndi munthu wina aliyense wokhudzana ndi kulembetsa kapena kugwiritsa ntchito Domain Name ikhoza kubweretsedwa pansi pa njira ina iliyonse yothanirana ndi mikangano, kukhothi, kapena pamaso pa khoti la arbitral laulamuliro woyenera.
5.36. Sititenga nawo mbali pa mkangano wapakati pa inu ndi wina. Ngati mungatiphatikize pamakangano otere, mumatibwezera kukutaika kulikonse, kuwonongeka, ndalama, kapena mtengo walamulo, kuphatikiza zolipirira loya ndi kasitomala-mwini zomwe zingabwezedwe mwalamulo.
5.37. Dzina la Domain lotsekedwa kapena loyimitsidwa silingasinthidwe, kuletsedwa, kubwezeretsedwa, kapena kumasulidwa mpaka litatsegulidwa kapena mkanganowo ukamalizidwa.
6. Ntchito Zina
6.1. Titha kupereka ntchito za chipani chachitatu nthawi ndi nthawi.
6.2. Ngakhale timayesetsa kusankha mavenda odalirika ndikusunga maubwenzi apantchito, sitiwongolera mautumiki a chipani chachitatu ndipo tilibe udindo pa izi. Mumagwiritsa ntchito ntchito za anthu ena mwakufuna kwanu.
6.3. Sitingawayike mlandu wakuluza kapena kuwonongeka kulikonse komwe kumabwera chifukwa chogwiritsa ntchito ntchito za anthu ena, kuphatikiza kuyimitsidwa kapena kusapezeka kwazinthuzi.
Mawebusayiti a alumali
6.4. Ngati mugula ntchito ya Webusayiti ya Shelf, mudzakhala ndi masiku 20 otsatizana ogwira ntchito kuyambira tsiku lomwe mwalipira kuti mumalize ntchitoyi. Kutumiza kudzayimitsidwa ngati chimodzi mwa zotsatirazi chichitika koyamba:
- mumatsimikizira kuti mwakhutitsidwa ndi Webusayiti ya Shelf yoperekedwa;
- kukonzanso katatu kwa Tsamba la Shelf kwatha; kapena
- Masiku 20 otsatizana ogwirira ntchito adutsa kuyambira tsiku la kulipira kwathunthu.
Ntchito ina iliyonse yomwe ingafunike ntchitoyo ikatha kapena kuti masiku 20 ogwira ntchito ikatha, idzalipiritsidwa malinga ndi momwe tikuthandizireni komanso momwe mwasinthira. Kulankhulana konse kokhudzana ndi kutumizidwa kwa Webusayiti ya Shelf kudzachitika kudzera mu Client Area yathu pogwiritsa ntchito tikiti yokhazikika yothandizira.
7. Maudindo Ogulitsa
7.1. Ogulitsanso ali ndi udindo wothandizira makasitomala awo. Sitimapereka chithandizo mwachindunji kwa makasitomala ogulitsa pokhapokha mutakhala pa White Label Hosting Services. Ngati kasitomala wa wogulitsa atilumikizana mwachindunji, tili ndi ufulu woyimitsa ntchito za kasitomalayo mpaka wogulitsa atayambiranso udindo wake wothandizira. Zopempha zonse zothandizira ziyenera kupangidwa ndi wogulitsa m'malo mwa makasitomala ake chifukwa cha chitetezo. Tili ndi ufulu woyimitsa ntchito yanu The Links Host ngati mukulephera kupereka chithandizo chokwanira choyamba kwa makasitomala anu.
7.2. Monga wogulitsa, mumavomereza zimenezo The Links Host amakhalabe ndi udindo wopereka ma Services. Nthawi zina titha kukakamizidwa kuchita zinthu mwachindunji ndi kasitomala wanu, kuphatikizapo:
- simukupezeka kwa maola 96 kapena kupitilira apo ndipo simungathe kuchita nawo pempho lovomerezeka la kasitomala;
- mukulephera kutsatira pempho lovomerezeka la kasitomala kapena mukulephera kugwiritsa ntchito kusintha kwaukadaulo kofunikira kuti kasitomala alandire Ntchito;
- mukulephera kulipira ndalama zomwe muli nazo The Links Host; kapena
- mukafa, zomwe mwasankha mosasinthika The Links Host monga loya wanu ndi wothandizira kuchita zinthu zotere ndi kusaina zikalata ngati pangafunike mogwirizana ndi Service.
7.3. Mukafunsira Utumiki uliwonse m'malo mwa kasitomala wanu, muyenera kuwonetsetsa kuti kasitomala wanu akugwirizana ndi Migwirizano Yathu Yogwirizira, kuphatikizapo Ndondomeko Yovomerezeka Yogwiritsira Ntchito ndi Mfundo Zazinsinsi.
7.4. Simungathe kufalitsa kapena kugawa zotsatsa kapena kulengeza poyera kapena atolankhani pazokhudza The Links Host kapena Ntchito zathu popanda chilolezo chathu cholembedwa.
7.5. Simungagwiritse ntchito dzinali "The Links Host" kapena chidule chake chilichonse popanda chilolezo chathu cholembedwa.
7.6. Monga wogulitsa mutha kukhala ndi mwayi wofikira ku Client Area kuti muzitha kuyang'anira zosintha zautumiki, zosintha, zosintha za imelo, mayina amtundu, ndi malipoti. Simungasinthe makonda, kuyikanso chizindikiro, kapena kusintha Malo a Makasitomala kuti mugwiritse ntchito nokha pokhapokha ataloledwa ndi ife polemba. Muyenera kungopereka mwayi kwa ogwira ntchito ndi makasitomala omwe mwavomerezedwa ndi inu. Muli ndi udindo wofikira ku Client Area ndi ogwiritsa ntchito ovomerezeka komanso chilichonse chomwe angatenge.
7.7. Tili ndi ufulu wochita chilichonse chomwe tikuwona kuti ndi chofunikira nthawi iliyonse kuti tisunge chitetezo ndi magwiridwe antchito odalirika a zomangamanga zathu, ndipo mukulonjeza kuti simudzachita kapena kulola chilichonse chomwe chingasokoneze chitetezo chathu.
7.8. Mukuloleza The Links Host kuchitapo kanthu pa malangizo aliwonse operekedwa ndi, kapena akuti akuchokera kwa inu kapena kasitomala wanu, ngakhale zitachitika pambuyo pake kuti chinyengo chinachitika, pokhapokha titadziwitsidwa za malangizo achinyengo tisanachitepo kanthu.
7.9. Pokhapokha mutakhala pa White Label Hosting Services, muli ndi udindo wokonza zolipiritsa zonse zamakasitomala anu komanso kusonkhanitsa ngongole zonse zokhudzana ndi makasitomala anu.
7.10. Ndalama zonse zomwe mumalipira The Links Host ziyenera kulipidwa zikangoyenera.
7.11. Pakachitika mkangano pakati pa maphwando, mumakhalabe wokakamizika kupitiliza kulipira chindapusa chautumiki pamene zikuyenera kuchitika pansi pa Mgwirizanowu.
7.12. Mumabwezera mosasinthika The Links Host ndikuzisunga kukhala zopanda vuto pazotayika zonse zomwe zawonongeka kapena zomwe zachitika The Links Host monga zotsatira zachindunji kapena zosalunjika zakugwiritsa ntchito kwanu kapena kasitomala wanu pa Ntchito, kapena nthawi iliyonse yopumira, kuzimitsa, kusokoneza, kapena kusapezeka kwa Services.